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4.4 out of 5

"Hotel was nice. Clean room, good amenities. Internet was unstable and wouldn’t work for a few hours so they waived our parking fee. " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

3.5-star hotel near Shubert Theater

Heart of New Haven

At this Downtown New Haven hotel, you'll be within a 5-minute walk of Shubert Theater and Yale University. New Haven Green and Yale University Art Gallery are also within half a mile (1 km).

Business services

This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Dec 27 - Dec 28

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

New Haven Hotel ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for New Haven Hotel

Everyone (9) Couples (1) Family (5)
4 out of 5

Posted by on Aug 15, 2022

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5 out of 5
Hotel was nice. Clean room, good amenities. Internet was unstable and wouldn’t work for a few hours so they waived our parking fee.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 13, 2022 by Customer Service

We appreciate you sharing this positive rating, Jessie! The comfort of our guests is important to us so we can't wait to see you back again at New Haven Hotel. We want to share an even more enjoyable experience with you next time.

4 out of 5

Posted by , from PITTSFORD on Apr 10, 2022

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5 out of 5
Clean, good location, good staff. Very friendly and helping.

Posted by , from NEW HAVEN on Mar 9, 2022

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Comment from Hotel Management

Mar 9, 2022 by Front Desk Team

Thank you so much for taking the time to review our hotel. We are truly happy to know that you enjoyed our hotel and that our team did a great job of making you feel welcome and valued. Please come see us again soon!

5 out of 5

Posted by , from GLEN ALLEN on Oct 26, 2021

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1 out of 5

Posted by on Oct 17, 2021

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5 out of 5
The front staff were especially polite and helpful

Posted by on Aug 14, 2021

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5 out of 5
Very good

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 9, 2021 by Front Desk

Thank you so much for sharing your great experience with us. We hope to see you again soon!

5 out of 5
Would highly recommend this hotel. The staff was very friendly, knowledgeable, hospitable and professional.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Front Desk

Thank you so much for your positive review! We will share this with our team to let them know to keep up the amazing work.

5 out of 5
We had a nice stay.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Front Desk

We are glad you had a nice stay. Thank you for taking the time to leave a positive review. We truly appreciate it!

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 375 square feet (35 square meters) and includes conference space. A fitness center, a library, and complimentary newspapers in the lobby are also featured at the business-friendly New Haven Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star New Haven hotel.

  • 1 building
  • 135 guestrooms or units
  • 7 levels
  • 375 sq ft of conference space
  • 35 sq m of conference space
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: New Haven State Street Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

New Haven Hotel offers 135 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Market - Onsite café.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 24 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Haven
  • New Haven Hotel
  • New Haven Omni
  • Omni New Haven Hotel
  • New Haven Hotel Hotel
  • New Haven Hotel New Haven
  • New Haven Hotel Hotel New Haven

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.