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4.3 out of 5

"Room was quiet, clean, comfortable, and very well maintained. Parking is across the street in a parking structure. Hotel is 2 blocks from Yale campus. ... " More

By a verified traveler on Wed 03 Apr 2019

Hotel Description

3.5-star hotel near Shubert Theater

Heart of New Haven

Within a 10-minute walk of this Downtown hotel, you'll find Shubert Theater and New Haven Green. Yale University Art Gallery and New Haven City Hall are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free Internet in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, iPod docks

The 135 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and iPod docks. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Nov 28 - Nov 29

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

New Haven Hotel ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for New Haven Hotel

Everyone (8) Couples (1) Family (1)
2 out of 5
All of the amazing photos are not currently what it looks like. That is what it will look like. They are renovating. You can't hear to check in there is a jackhammer going. No one told us that you need your keycard to get in and out of the parking garage. No coffee no breakfast. Says there is a restaurant but its all under construction. It may be a nice hotel after the construction but it was extremely disappointing.

Posted by , from Ohio on Nov 1, 2020

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Comment from Hotel Management

Nov 2, 2020 by Carter M

Thank you for your honest review Ann. Your comments will be relayed to the property team. We look forward to welcoming guests post renovation in the coming year.

5 out of 5

Posted by on Oct 6, 2019

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4 out of 5

Posted by on Jun 5, 2019

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5 out of 5

Posted by on May 30, 2019

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5 out of 5
Room was quiet, clean, comfortable, and very well maintained. Parking is across the street in a parking structure. Hotel is 2 blocks from Yale campus. Lots of dining options within a few blocks.

Posted by on Apr 3, 2019

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4 out of 5

Posted by on Feb 13, 2019

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5 out of 5
It was with great ease that I checked in and out of this hotel. Parking was conveniently right across the street which was easily accessed by my room key card. The brunch the next morning was a real treat. We were greeted by a very enthusiastic young man who you could tell loved his job. He was extremely courteous and helpful. This was a great experience in this hotel and I look forward to returning in the future.

Posted by , from Hartford, CT on Jan 2, 2019

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4 out of 5

uneventful overnight

Pros: price
Cons: shower water temperatire
Location: convenient to Yale
I came, went out to dinner, slet comfortably and went to the train the next morning.

Posted by on Jan 27, 2017

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4 out of 5
Clean, elegant, simple. There's no restaurant but vending machines. Walking distance to Yale, lots of restaurants and City Hall.

Posted by on Jan 30, 2016

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5 out of 5
Nice lobby very good location for walking to events in downtown New Haven

Posted by on Mar 24, 2015

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Renovations + Closures

The following facilities or services will be unavailable from April 01 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. Event space at this hotel measures 375 square feet (35 square meters) and includes conference space. The business-friendly New Haven Hotel also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star New Haven hotel.

  • 1 building
  • 135 guestrooms or units
  • 7 levels
  • 375 sq ft of conference space
  • 35 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: New Haven, CT (HVN-Tweed - New Haven Regional) (6.7 km / 4.2 mi)
  • Train station: New Haven, CT (ZVE-New Haven Train Station) (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

New Haven Hotel offers 135 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This New Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 22.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Haven
  • New Haven Hotel
  • New Haven Omni
  • Omni New Haven Hotel
  • New Haven Hotel Hotel
  • New Haven Hotel New Haven
  • New Haven Hotel Hotel New Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.