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4.1 out of 5

"Lobby was very nice and comfortable. The sofa bed in our room was the worst I've ever slept on. It felt horrible and every time I moved, it made an i ... " More

By a verified traveler on Thu 07 Jul 2022

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Hotel Description

Enjoy the outdoor pool at this 3-star New Braunfels hotel

In New Braunfels

Within 2 miles (3 km) of this New Braunfels hotel, you'll find New Braunfels Conservation Society and Museum Of Texas Handmade Furniture. New Braunfels MarketPlace and Comal Park are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free self parking and free WiFi. A 24-hour business center, a coffee shop, and a terrace are also on offer.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$107* Per night/room Apr 9 - Apr 10

Two queens evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two queen evolution junior suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Junior Suite, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn New Braunfels ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn New Braunfels

Everyone (11) Couples (1) Family (7)
4 out of 5
Lobby was very nice and comfortable. The sofa bed in our room was the worst I've ever slept on. It felt horrible and every time I moved, it made an incredible amount of noise. Also, the paid breakfast was pretty expensive for very unsatisfactory food (bland and unappealing)

Posted by on Jul 7, 2022

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5 out of 5

Posted by on Jun 18, 2021

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4 out of 5
It’s set back off the road, the noise from the freeway isn’t as loud here. The staff is all nice and willing to help, or even just chat for a while. The decor is also beautiful and the layout of the rooms and cute. I like the sanitation stickers, that way you know everything has been cleaned properly.

Posted by on Apr 8, 2021

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4 out of 5

Posted by on Dec 29, 2020

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2 out of 5
Lobby was nice, parking was adequate, got to the room just really old overall underwhelming. Wallpaper coming off bed was slightly better than sleeping on the floor but not by much. Texture in bathroom on ceiling coming off. Definitely the worst Hilton I’ve stayed in as far as room 205.

Posted by , from New Braunfels on Jul 25, 2020

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4 out of 5

Posted by on Jun 14, 2020

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2 out of 5
Property was in great shape. Up to date/fashionable furnishing.

Posted by on Feb 10, 2020

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5 out of 5

Posted by on Dec 23, 2019

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4 out of 5
The hotel was nice however there were only 3 luggage carts for all of the check-ins and check-outs. We had to carry all of our luggage in and then back out. I do not like the fact that I do not get credit for the stay on my Hilton Honors card when I book through a 3rd party. I am only a Blue member and can not advance to the higher levels which offer more amenities if I do not get stay credits. There are hotels with cheaper rates that offer free breakfast.....not this chain unless you are a Silver or Gold member.

Posted by on Jun 29, 2019

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4 out of 5

Posted by on Jun 21, 2019

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About the Hilton Garden Inn New Braunfels

Location 1501 IH-35 North, New Braunfels, TX 78130

Property Features

Hilton Garden Inn New Braunfels offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2512 square feet (233 square meters) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Hilton Garden Inn New Braunfels. Free self parking is available.

  • 103 guestrooms or units
  • 4 levels
  • 2512 sq ft of conference space
  • 233 sq m of conference space
  • Built in 2010
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with MP3 docking stations and safes. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:00 AM to 9:00 AM.

Great American Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel New Braunfels
  • Hilton Garden Inn New Braunfels
  • New Braunfels Hilton Garden Inn
  • Hilton Garden Inn New Braunfels Hotel
  • Hilton Garn Inn Braunfels
  • Hilton Braunfels Braunfels
  • Hilton Garden Inn New Braunfels Hotel
  • Hilton Garden Inn New Braunfels New Braunfels
  • Hilton Garden Inn New Braunfels Hotel New Braunfels

You should know

  • Pool access available from 8 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.