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4.1 out of 5

"It’s set back off the road, the noise from the freeway isn’t as loud here. The staff is all nice and willing to help, or even just chat for a while. T ... " More

By a verified traveler on Thu 08 Apr 2021

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Hotel Description

3-star hotel near Guadalupe River

In New Braunfels

Within 3 miles (5 km) of this hotel, you'll find Guadalupe River and Gruene Hall. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 103 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

Two queens evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two queen evolution junior suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Junior Suite, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

King bed evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn New Braunfels ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn New Braunfels

Everyone (11) Couples (1) Family (6)
5 out of 5

Posted by on Jun 18, 2021

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4 out of 5
It’s set back off the road, the noise from the freeway isn’t as loud here. The staff is all nice and willing to help, or even just chat for a while. The decor is also beautiful and the layout of the rooms and cute. I like the sanitation stickers, that way you know everything has been cleaned properly.

Posted by on Apr 8, 2021

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4 out of 5

Posted by on Dec 29, 2020

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2 out of 5
Lobby was nice, parking was adequate, got to the room just really old overall underwhelming. Wallpaper coming off bed was slightly better than sleeping on the floor but not by much. Texture in bathroom on ceiling coming off. Definitely the worst Hilton I’ve stayed in as far as room 205.

Posted by , from New Braunfels on Jul 25, 2020

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4 out of 5

Posted by on Jun 14, 2020

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2 out of 5
Property was in great shape. Up to date/fashionable furnishing.

Posted by on Feb 10, 2020

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5 out of 5

Posted by on Dec 23, 2019

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4 out of 5
The hotel was nice however there were only 3 luggage carts for all of the check-ins and check-outs. We had to carry all of our luggage in and then back out. I do not like the fact that I do not get credit for the stay on my Hilton Honors card when I book through a 3rd party. I am only a Blue member and can not advance to the higher levels which offer more amenities if I do not get stay credits. There are hotels with cheaper rates that offer free breakfast.....not this chain unless you are a Silver or Gold member.

Posted by on Jun 29, 2019

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4 out of 5

Posted by on Jun 21, 2019

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5 out of 5
Everthing was perfect the staff was very friendly and eager to help make our stay a joy

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 22, 2019 by Richard W

Thank you for the 5 star review, we look forward to seeing you again soon.

About the Hilton Garden Inn New Braunfels

Location 1501 IH-35 North, New Braunfels, TX 78130

Property Features

Hilton Garden Inn New Braunfels offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2512 square feet (233 square meters). A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn New Braunfels. Free self parking is available. This 3-star New Braunfels hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 2512 sq ft of conference space
  • 233 sq m of conference space
  • Built in 2010
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with MP3 docking stations and safes. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:00 AM to 9:00 AM.

Great American Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hilton Garden Inn Hotel New Braunfels
  • Hilton Garden Inn New Braunfels
  • New Braunfels Hilton Garden Inn
  • Hilton Garden Inn New Braunfels Hotel
  • Hilton Garn Inn Braunfels
  • Hilton Braunfels Braunfels
  • Hilton Garden Inn New Braunfels Hotel
  • Hilton Garden Inn New Braunfels New Braunfels
  • Hilton Garden Inn New Braunfels Hotel New Braunfels

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.