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4.8 out of 5

"The room is dated, but very convenient to airport for early morning flight " More

By a verified traveler on Sat 12 Aug 2023

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Hotel Description

Spa hotel near Naritasan Shinshoji Temple

Near the airport

Within 3 miles (5 km) of this Narita hotel, you'll find Sakura-no-Yama Hill and Omote-sandō. Naritasan Calligraphy Museum and Kuriyama Park are also within 6 miles (10 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and an indoor pool are all featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$65* Per night/room Apr 23 - Apr 24

Standard Room, 1 Queen Bed, View (Forest View High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, View (Airport View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room (Upgraded)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 2 Twin Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, View (Airport View High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

ANA Crowne Plaza Narita, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ANA Crowne Plaza Narita, an IHG Hotel

Everyone (4) Family (2)
5 out of 5

Posted by on Dec 21, 2023

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Comment from Hotel Management

Jan 7, 2024 by ANA Crowne Plaza Narita

Thank you very much for choosing ANA Crowne Plaza Hotel Narita. We will continue to make every effort to improve our services so that all of our guests can spend a pleasant stay in our hotel with peace of mind. Thank you very much for your kind attention.

5 out of 5
The room is dated, but very convenient to airport for early morning flight

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 15, 2023 by ANA Crowne Plaza Narita

Thank you very much for choosing ANA Crowne Plaza Hotel Narita.Thank you also for your comments on our hotel. We sincerely appreciate it.Our hotel has been in business for more than 30 years.Although it is difficult to make large-scale renovations at present, we are maintaining our facilities and equipment on a daily basis.We will continue to do our best to make your stay as comfortable as possible.We look forward to welcoming you again.

5 out of 5

Posted by on Apr 2, 2023

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5 out of 5
Breakfast buffet was truly excellent, as was the dinner in the lobby restaurant. Food was the outstanding feature. Staff was attentive and accommodating. Rooms were comfortable and beds firm but not hard. Two pillows per twin bed with down-feather duvets.

Posted by , from IRVING on Jan 9, 2023

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Comment from Hotel Management

Jan 13, 2023 by ANA Crowne Plaza Narita

Thank you very much for choosing ANA Crowne Plaza Hotel Narita. Thank you again for taking time out of your busy schedule to provide us with your valuable feedback. We are relieved to read that you were satisfied with your stay and that you were able to relax. We are very pleased to receive your many compliments. We will continue to strive to improve our facilities and services to make your stay with us as comfortable as possible, and we hope that you will continue to patronize us for many years to come. We look forward to welcoming you to our hotel again. ANA Crowne Plaza Hotel Narita

5 out of 5
Very nice accommodations. Nice decorum and great bathrooms.

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 22, 2021 by ANA Crowne Plaza Hotei Narita

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again.

4 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 2, 2019 by ANA Crowne Plaza Narita

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to seeing you again.

About the ANA Crowne Plaza Narita, an IHG Hotel

Location 68 Horinouchi Narita Chiba, Narita, Chiba-ken 261-0022

Renovations + Closures

The following facilities are closed on Wednesday:

  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. A computer station is on site, and both WiFi and wired Internet are free in public spaces. ANA Crowne Plaza Narita, an IHG Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 6 meeting rooms available. A roundtrip airport shuttle is free at scheduled times. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita, an IHG Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Narita hotel.

  • 1 building
  • 390 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1989
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Narita Airport Terminal 2 Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ANA Crowne Plaza Narita, an IHG Hotel offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

レストランカフェ「セレース」 - Onsite restaurant.

鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

スカイダイニング「彩風」 - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Reflexology
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

A scheduled power outage will take place on May 8-9, 2024 from 1:30-5 AM. All facilities that use power, including elevators will not be available during this time.

This property’s convenience store will be closed from midnight to 6 AM on May 8-9, 2024.

This property's room service will be unavailable from 11 PM to 6 AM on May 7-9, 2024.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Crowne Plaza Narita
  • ANA Narita Crowne Plaza
  • Crowne Plaza ANA Narita Hotel
  • Crowne Plaza ANA Hotel
  • Crowne Plaza ANA Hotel Narita
  • Crowne Plaza ANA Narita
  • Crowne Plaza Narita
  • Narita ANA Crowne Plaza
  • Narita Crowne Plaza
  • Crowne Plaza ANA
  • ANA Crowne Plaza Narita Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.