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ANA Crowne Plaza Narita

4-star property
68 Horinouchi Narita Chiba, Narita, Chiba-ken 1-855-201-7819

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3.8 out of 5
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See all 10 Travelocity Reviews

"Close to Narita airport. There is a free shuttle that will take you to the airport. Once you get to the airport you can take another shuttle to other ... " More

By a verified traveler on Sun 07 Apr 2019

Hotel Description

4-star spa hotel near Naritasan Shinshoji Temple

Near the airport

Within 3 miles (5 km) of this Narita hotel, you'll find Sakura-no-Yama Hill and Sakuranoyama Park. Boso no Mura Open Air Museum and National Museum of Japanese History are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and an indoor pool are all featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. Enjoy the health club and perks like a free shopping center shuttle.

Free Internet, satellite TV

Boasting comforts like premium bedding and pillow menus, the 390 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include 24-hour room service, refrigerators, and minibars.

Standard Room, 1 Queen Bed, Non Smoking (Mountain Side)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$55* Per night/room Feb 27 - Feb 28

Room, 2 Twin Beds, Smoking (MOUNTAIN SIDE)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room, 1 King Bed, Non Smoking (Regular Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room, 2 Twin Beds, Non Smoking (MOUNTAIN SIDE)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ANA Crowne Plaza Narita ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ANA Crowne Plaza Narita

Everyone (5) Family (1)
4 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 2, 2019 by ANA Crowne Plaza Narita

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to seeing you again.

3 out of 5
Close to Narita airport. There is a free shuttle that will take you to the airport. Once you get to the airport you can take another shuttle to other places for a small fee. The hotel itself was ok. Needs a little updating. One upside is that there is a family mart in the lobby.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 9, 2019 by ANA Crowne Plaza Hotel Narita

Thank you for taking a moment to reflect on your recent stay experience with us at ANA Crowne Plaza Hotel Narita. All team members appreciate you choosing to stay with us for your trip in Japan. We appreciate that you took delight in our shuttle bus and the service provided to you . Thank you for your review. Best regards,

4 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 9, 2019 by ANA Crowne Plaza Hotel Narita

Thank you so much for your review of our hotel. We hope you will visit us again. Best regards,

3 out of 5

Nice for a night stop

Pros: close to the airport, no noise, well connected to the airport by Hotel shuttles, regular bus line and taxis..
Cons: Some maintenance
Location: Close from the highways linking the Airport to Tokyo..On a hill by the side of the highway (no noise), green . 10/15 minutes away from airport by bus.
Nice hotel a few minutes away by bus (Efficient shuttle) from Narita Airport. Efficient for a stop over. While close to an international airport, we hardly notice. The noise insulation is efficient. Globally It is simple, efficient This hotel has certainly been great, it needs some repairs, nothing which prevents from using it, but could and should be improved ; Wash basin split but did not leak; slow waste water flow out of the wash basin and in other part of the hotel... With that kind of improvement, it could be on its way to excellent for a fair price.

Posted by on Jun 27, 2017

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Comment from Hotel Management

Jun 29, 2017 by ANA Crowne Plaza Hotel Narita

Dear Mr/Mrs Anonymous Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. Also, Regarding hotel's building We will strive to improve. We are looking forward to welcome you again.

4 out of 5

Furniture

To my experience they should up grade the room furniture that I stayed. Other than that every thing is fine.

Posted by , from Honolulu on May 15, 2016

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3 out of 5

Room is extremely small. Over prices

People working in the hotel were wonderful. Enough said.

Posted by on Apr 7, 2016

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4 out of 5

Convenient and comfortable stay for Narita Travelers

Pros: Quiet
Cons: No free Internet
The airport shuttel was on time and very convenient in both directions. The buffet breakfast was well stocked and made for a great start to the day. I would recomend this hotel for travelers through the Narita airport that need a close convenient place to stay.

Posted by , from Austin, TX, USA on Jan 13, 2012

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4 out of 5

Good place to stay.

Pros: Quiet
Cons: Nothing close, No free Internet
Nice hotel near the airport. Bus from the airport runs each hour. Nice room and staff. There is nothing around the hotel, so if you do not want to eat in one of the expensive hotel restaurants, you have to take the bus back to the airport and then eat there or take a train or bus to Narita or another nearby town.

Posted by , from Little Rock, AR, USA on Nov 28, 2011

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5 out of 5

Absolutely fabulous all around

Pros: Quiet
It was just an overnight transit for our family of 4. The airport shuttle was great, the front desk service and escort to room were great, the lobby, reception and rooms were much nicer than expected. Shuttle to town and back for a little shopping and culture was great, breakfast offered wonderful buffet selection both Japanese and Western, even little gift/convenience shop was a cultural treat and good value. This hotel made our overnight experience in Narita very memorable and enjoyable.

Posted by , from Maplewood, NJ on Apr 13, 2011

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4 out of 5

This is a good hotel

I would recommend this hotel. Very nice. and friendly service.

Posted by on Feb 27, 2011

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About the ANA Crowne Plaza Narita

Location 68 Horinouchi Narita Chiba, Narita, Chiba-ken 261-0022

Property Features

ANA Crowne Plaza Narita offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita. A roundtrip airport shuttle at scheduled times and a shopping center shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 1 building
  • 390 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 5813 sq ft of conference space
  • 540 sq m of conference space
  • Built in 1989
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (2.6 km / 1.6 mi)
  • Train station: Narita Airport Terminal 2 Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ANA Crowne Plaza Narita offers 390 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, bidets, and complimentary toiletries. This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

ANA Crowne Plaza Narita has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a health club, and a sauna.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Reflexology
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6:30 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

This property provides a complimentary pick-up and drop-off shuttle from/to the Airport daily (Narita Airport). For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered at scheduled times from 6:30 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2500 for adults and JPY 1250 for children (approximately)
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 5940 (subject to availability)
  • Late check-out fee: JPY 5940 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Crowne Plaza Narita
  • ANA Narita Crowne Plaza
  • Crowne Plaza ANA Narita Hotel
  • Crowne Plaza ANA Hotel
  • Crowne Plaza ANA Hotel Narita
  • Crowne Plaza ANA Narita
  • Crowne Plaza Narita
  • Narita ANA Crowne Plaza
  • Narita Crowne Plaza
  • Crowne Plaza ANA
  • ANA Crowne Plaza Narita Hotel
  • ANA Crowne Plaza Narita Hotel
  • ANA Crowne Plaza Narita Narita
  • ANA Crowne Plaza Narita Hotel Narita

You should know

  • ANA Crowne Plaza Narita offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.