Palazzo Caracciolo Naples

4.0 star property
4-star luxury hotel near Port of Naples

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Photo gallery for Palazzo Caracciolo Naples

Indoor pool
Indoor wedding
Daily buffet breakfast (EUR 15 per person)
Lobby
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available

Explore the area

View in a map
Via Carbonara 112, Naples, NA, 80139
  • Place, Spaccanapoli
    ‪7 min walk‬
  • Place, Naples Cathedral
    ‪7 min walk‬
  • Place, Naples Underground
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Duplex)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Nobili)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 2 Twin Beds (Duplex)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds (Scaramanzia)

  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Naples

Naples City Centre stay.Within a 15-minute walk of this Naples City Centre hotel, you'll find Spaccanapoli and Naples National Archaeological Museum. Port of Naples and Via Toledo are also within 2 miles (3 km).

What's nearby

  • Spaccanapoli - 7 min walk - 0.4 miles
  • Naples Cathedral - 7 min walk - 0.4 miles
  • Via San Gregorio Armeno - 8 min walk - 0.5 miles
  • Naples Underground - 8 min walk - 0.5 miles
  • Naples National Archaeological Museum - 12 min walk - 0.7 miles

Getting around

  • Piazza Cavour Station - 7 min walk
  • Naples (INP-Naples Central Rail Station) - 13 min walk
  • Naples Intl. Airport (NAP) - 56 min drive

Restaurants

  • ‪Bar Schlemmer - ‬5 min walk
  • ‪Cafeteria Spaccanapoli - ‬5 min walk
  • ‪I Buongustai - ‬6 min walk
  • ‪Foria 46 - ‬4 min walk
  • ‪Insolito La Pizzeria Gourmet - ‬3 min walk

About this property

Palazzo Caracciolo Naples

4-star luxury hotel near Port of Naples
Palazzo Caracciolo Naples offers its guests an indoor pool, a steam room, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Palazzo Caracciolo Naples. An airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Naples hotel.

  • 145 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1500
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palazzo Caracciolo Naples offers 145 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • Swimming pool
The following facilities are closed on Monday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT063049A13CX7WUL5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli
Palazzo Caracciolo Naples Hotel
Palazzo Caracciolo Naples Naples
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Naples Hotel Naples

Frequently asked questions

How close is Palazzo Caracciolo Naples to the airport?

Palazzo Caracciolo Naples is 5 mi (56-min drive) away from the Naples Intl. Airport (NAP) airport, the closest popular airport to the property.

Does Palazzo Caracciolo Naples have an airport shuttle?

Palazzo Caracciolo Naples offers an airport shuttle 24 hours a day, on request, for a charge of EUR 30 per vehicle, one-way.

How close is Palazzo Caracciolo Naples to the beach?

This hotel is 3.3 mi (20-min drive) from Mappattella Beach and 8 mi (41-min drive) from Gaiola Beach. Don't forget your sunscreen!

Does Palazzo Caracciolo Naples offer free breakfast?

Free breakfast isn’t provided at Palazzo Caracciolo Naples, but buffet breakfast is offered for a fee of EUR 15 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Palazzo Caracciolo Naples?

No, there is no casino at this hotel.

What time is check-in at Palazzo Caracciolo Naples?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Palazzo Caracciolo Naples?

Free parking is not available at this hotel. Valet parking is available for EUR 30 per day.

Does Palazzo Caracciolo Naples have a pool?

Palazzo Caracciolo Naples features an indoor pool. The pool is closed seasonally each year from September 1 to April 30.

Does Palazzo Caracciolo Naples have a restaurant?

Yes, there is a restaurant on site.

Does Palazzo Caracciolo Naples have a spa?

There are no spa services available at this hotel.

How close is Palazzo Caracciolo Naples to downtown Naples?

Palazzo Caracciolo Naples is 0.4 mi away from Naples.

Reviews

Palazzo Caracciolo Naples Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1003 reviews
Rating 8 - Good. 357 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

Reviews

2/10 Terrible

Raj

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We have 2 rooms back side with no sunlight, windows has view of restaurant, covered by canopy. 3 days we come only for late sleep, feel sad when go in rooms , breakfast joke no potatoes , they bring check middle of breakfast force to sign , like I am running away. My fiancé came with me one day she not want breakfast they watching her are she having breakfast . Never recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Adedayo Adewole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay. A well-deserved five-star recommendation for their outstanding hospitality.
Stayed 4 nights in Aug 2025

4/10 Poor

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Does not have a pool despite a swimming pool being mentioned multiple times on the Expedia page. Annoyingly only just seen that someone else has talked about this in a review from December - and yet the page has still not been updated. Has a jacuzzi in their spa area which was closed when we were there. Room was large but not inviting - it felt in much need of work with chipped furniture, wardrobe doors coming off hinges and limescale covering all the bathroom fixtures. Air con wasn’t great. Not as luxurious as made out online. Common areas of hotel were quite nice but very business focused. Confusing layout with confusing signage, wasn’t that easy to find our room. Staff were polite. Not in a very nice area. As others have said, I would recommend skipping Naples altogether and heading straight to Sorrento/Amalfi coast/Capri. If a night in Naples is required then I would recommend a stay by the coast, in the area near Castel dell’Ovo, for a much more enjoyable experience.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeniffer

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I honestly cannot commend the staff more. The staff at the hotel is resourceful and cordial, especially Carmine, the receptionist,s and Alessandro, the busboy, but the overall experience was extremely disappointing. There is no WIFI in the rooms, I repeat no WIFI a common feature in most hotels now. We asked serveral times and always received the same response ,,,, "Let's see, we are working on it" etc. It seemed like a script that a corporation had told them to say whenever a guest complains about it. There is only WIFI in common areas. If you want WIFI don't stay at this hotel property. To make matters worse, there was a construction ( we have a video) all night long the first night we got there, and we were not able to sleep. The next day, they blamed the air conditioner. Not cool. Don't pay for the "balcony" as the view is basically the back of the building and not worth it. Hugely disappointed and would have preferred a refund and to stay somewhere else. The hotel does not have a pool as the images suggest and the features list. It was a small sauna that you have to pay additionally for. Very misleading. Exdpedia should adjust the features and images for this hotel because it does not match its claims. Again, If I could have gotten a refund I would have stayed somewhere else.
Stayed 5 nights in Jul 2025

8/10 Good

DIANA

Traveled with partner
Liked: Property conditions & facilities
The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread. Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear.
Stayed 1 night in Jul 2025

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem in Naples. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Atlanta

Stayed 1 night in May 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, amenities
The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful.
Stayed 2 nights in Jun 2025

8/10 Good

IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Hannah

Liked: Cleanliness
Disliked: Staff & service
Rooms were okay, they were clean and served a purpose. Would not recommend Naples to anyone - it is very disappointing as a city and not as nice as the other cities in Italy. There is very high unemployment in Naples, graffiti everywhere and rubbish overflowing. The front desk was rude on arrival and the waitress at breakfast was very rude to us when we explained that we had free breakfast and had paid extra for this online - she phoned the front desk and spoke in Italian to him saying “free breakfast, bla bla bla” which was extremely rude. We then had to go to the front desk to clarify and he was also rude and spoke in Italian to a bystander (presumingly about us by the tone of his voice). They do not seem to like the English very much there. Go to Sorrento - it is absolutely lovely, the people there are friendlier, the atmosphere is wonderful, food is better and the sunsets are stunning.
Stayed 3 nights in May 2025

8/10 Good

John, OAKLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms are very clean and comfortable! The staff is very nice and helpful.
Stayed 1 night in May 2025

8/10 Good

Richmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel, walk to much of central Naples.
Stayed 1 night in Apr 2025

10/10 Excellent

Janine Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, clean room,
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Stacy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some work. Our ac unit barely worked and we couldn’t open the window, so our room was incredible hot and stuffy. The facilities need to be renovated. There’s worn out furniture in the hallway, tile falling off in the bathroom. The one positive was that the staff was amazing! Hilton needs to put some money into this hotel because it has the potential to be great. The courtyard area is nice and a quiet relief from the extremely noisy city.
Stayed 1 night in Apr 2025

2/10 Terrible

Faiz

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First off the room was nothing like the pictures. Next, literally loose tiles in the bathroom. Next, no hot water in the shower. So many more issues but I will be taking it up with Expedia how they are allowing this hotel to operate on their platform. And Hilton, is there no quality control? How this hotel is still operating is beyond me. The staff was more interested in socializing among themselves rather than addressing their guests, and when they would have a break between their chit chatting they would be rude to the guests. Literally the worst stay I have ever had anywhere in Europe. Avoid like the plague.
Stayed 2 nights in Mar 2025

10/10 Excellent

Guill

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A royal gem in Naples

Let me start with the fact that I don’t like Naples. But this hotel is like an island inside the not so inviting city. Used to be a real palace that turned into a luxurious hotel. When you walk to your room you really feel the royal atmosphere. Everything is new, clean and of excellent design, inside and outside the room. And the service is one of the best I’ve seen in many countries. The perfect choice if you ever in Naples.
Stayed 1 night in Jan 2025

6/10 Okay

olivier

Liked: Cleanliness, property conditions & facilities

Great location, lack of international comfort

Centrally located, the hotel is within walking distance of the historical center. Room was large but mattress was not great. TV had no foreign speaking channel at all, which is surprising for a Hilton hotel and one for business people. Also only one international plug in the room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a not so great area.

This hotel grew on me. The room wasn’t warm and inviting, but I liked the high ceilings. There were lovely parts of the hotel we did not have time to explore. It was disappointing to have the “pool” be only a jacuzzi that closes early and was closed completely on Christmas Day. I book hotels to specifically use the pool and gym. Otherwise it was nice. It is in a not so great neighborhood. Lots of men just hanging out in front of stores late at night. There is a laundromat down the street you can do coin operated self-service.
Stayed 2 nights in Dec 2024

2/10 Terrible

kai

Disliked: Cleanliness, staff & service, property conditions & facilities
Fell down the narrow stair in our room Water was to hot Staff was rude Super hot in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip!

Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
Stayed 2 nights in Nov 2024