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Best Western Plus Hotel Plaza

Property class: 4
4-star hotel near Port of Naples

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Plaza

A table with breakfast items and a city view.
A multi-story building with a yellow facade, multiple balconies, and a sign indicating directions to Milan.
A modern hotel lobby with a marble floor, a central archway, and a seating area.
A modern room with wooden flooring, exercise equipment, and a large mirror.
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Piazza Principe Umberto I, 23, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Naples Cathedral
    ‪12 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a painting on the wall, a large window with blue curtains, and a mirror.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a painting on the wall, and a wooden floor.

Superior Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds

A modern hotel room with a wooden floor, a large window with curtains, a bed, a bedside table, and a wall with a textured pattern.

Family Room, Multiple Beds

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, Multiple Beds

A modern hotel room with a glass shower enclosure, a wooden floor, two beds with white bedding, a bedside table, and a small ottoman.

Superior Room, Multiple Beds

7.4 out of 10
Good
(9 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

A hotel room with a bed, a desk with a TV, a painting on the wall, and a window with curtains.

Standard Room, 1 Double Bed (Bed is French Bed)

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite, Multiple Beds, Terrace

A modern bedroom with a large bed, a bedside table, a mirror, and a wardrobe.

Junior Suite, Multiple Beds, Terrace

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

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  • Breakfast included
  • Free WiFi
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9.0 out of 10, Wonderful, 27 reviews
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The price is $81
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About the neighborhood

Naples

Naples City Centre stay.Your stay at this Naples City Centre hotel places you within 2 miles (3 km) of Port of Naples and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 3 miles (5 km).

What's nearby

  • Corso Umberto I - 3 min walk - 0.2 miles
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles
  • Spaccanapoli - 5 min walk - 0.3 miles
  • Naples Cathedral - 12 min walk - 0.7 miles
  • Via San Gregorio Armeno - 13 min walk - 0.7 miles

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Intl. Airport (NAP) - 18 min drive

Restaurants

  • ‪Caffe' Mexico - ‬5 min walk
  • ‪Sfogliatelab - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gran Caffè Novara - ‬5 min walk
  • ‪La Cantina dei Mille - ‬5 min walk

About this property

Best Western Plus Hotel Plaza

4-star hotel near Port of Naples
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Plaza. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Naples hotel.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Hotel Plaza offers 57 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

How close is Best Western Plus Hotel Plaza to the airport?

Best Western Plus Hotel Plaza is 2.5 mi (18-min drive) away from the Naples Intl. Airport (NAP) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hotel Plaza?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Plaza on Nov 2, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Plaza have an airport shuttle?

Best Western Plus Hotel Plaza offers an airport shuttle 24 hours a day, on request, for a charge of EUR 30 per vehicle, one-way.

How close is Best Western Plus Hotel Plaza to the beach?

This hotel is 7.7 mi (37-min drive) from Gaiola Beach and 17 mi (43-min drive) from Varcaturo Beach. Don't forget your sunscreen!

Does Best Western Plus Hotel Plaza offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Hotel Plaza, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Best Western Plus Hotel Plaza?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Plaza?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hotel Plaza?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does Best Western Plus Hotel Plaza have a pool?

Best Western Plus Hotel Plaza does not have a pool.

Does Best Western Plus Hotel Plaza have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Plaza to downtown Naples?

Best Western Plus Hotel Plaza is 1.6 mi away from Naples.

Best Western Plus Hotel Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 159 out of 736 reviews
Rating 8 - Good. 298 out of 736 reviews
Rating 6 - Okay. 177 out of 736 reviews
Rating 4 - Poor. 65 out of 736 reviews
Rating 2 - Terrible. 37 out of 736 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and rooms are very clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, standard continental breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very conveniently located near the main train station. Great for getting around.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The property is currently being renovated. Is conveniently located close to the train station.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, clean, in a good location and with very helpful staff. A special mention for Gianfranco who went above and beyond when I accidentally cut myself and needed to stop the bleeding at 01.30 am..
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the breakfast was excellent.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The room was very small for 3 people with big luggage. It was close to the train station, but not in the nicest or safest area of Naples. The surrounding areas was very dirty and loud. The staff were friendly. The room was clean enough for just the couple of nights we stayed.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It's ok, it was cleaned , but the bed was not comfy
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving late at night we wanted hotel near train station, however it took us a while to find its location. We slept well, good powerful shower. Ladies at breakfast kept food well stocked, plenty of savoury and sweet opions avilable. Signs up saying exterior maintenance work was ongoing, our room close to the scaffolding but the work didn't disturb us. Maps and info about attractions in reception. Good base for our short stay in Naples.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in good shape but it’s definitely an older hotel. The room was clean but quite small. We didn’t have much space to stay in the room and we weren’t able to open the windows as they looked out onto a rooftop full of mechanical and exhaust systems. It was super close to the train which was great for walking with luggage, but it’s in a very rough part of Naples. I likely wouldn’t book the hotel again but was very impressed with the fantastic staff. They were super helpful with suggestions and directions for anything and everything. So if I chose this hotel again it would be because of the great experience we had with the staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples was good

Loved it and great location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop was very nice, breakfast excellent
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, attentive and welcoming staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the first floor and could hear everything from other suites. Too noisy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Excellent breakfast options and good value for money.
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff zero friendly, none of the 3 people we saw at the front desk were nice, we didn’t have water on the shower and we needed to ask 3 times to someone come to help, AC poor, room smells old, no hot water after 3 minutes on the shower, area not safe (even the taxi driver recommended not to go out at night). In Expedia, shuttle service to the airport was part of the benefits. When we asked at the front desk, they said they don’t have this, we had to pay a taxi to go to the airport.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, attentive staff for the most part but not too friendly, small shower,
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.
Stayed 2 nights in Jul 2025