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4.4 out of 5

"The executive suite that we stayed in was absolutely beautiful. We wish we could have stayed longer. Loved the way you were able to access the two t ... " More

By a verified traveler on Mon 28 Sep 2020

Hotel Description

Enjoy the free WiFi at this Muskegon hotel

Close to airport

You'll be within 6 miles (10 km) of Hoffmaster State Park and 9 miles (15 km) of Grand Haven Beach. Also within 9 miles (15 km) are Hackley and Hume Historic Site and USS LST 393.

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference space. A grocery/convenience store, express check-out, and dry cleaning are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards. Weekly housekeeping is available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$149* Per night/room Aug 22 - Aug 23

Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed (Extended)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn and Suites by Marriott Muskegon Norton Shores ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairfield Inn and Suites by Marriott Muskegon Norton Shores

Everyone (2) Family (2)
4 out of 5
The executive suite that we stayed in was absolutely beautiful. We wish we could have stayed longer. Loved the way you were able to access the two tv's through our iPhones. A little disappointed with the lack of breakfast. We totally understand that the open breakfast was not operating; however, our daughter works at Staybridge Inn and Suites and they provide boxed cold breakfasts to the guests rooms upon request. We thought something would have been provided or perhaps a coupon to a percentage off at local restaurants. A little disappointed in that aspect, but other than that we had a lovely stay. Beautiful room, comfortable room and very nice staff.

Posted by , from Rossford, Ohio on Sep 28, 2020

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Comment from Hotel Management

Oct 21, 2020 by Keith

Thank you for taking the time to leave this excellent detail review! We appreciate the praise and I will be sure to pass this along to our team member in the morning meeting! Thank you for your business, we hope to host you again soon!

5 out of 5
Hotel was clean and all staff was very friendly would stay here again

Posted by , from Garden City on Aug 20, 2020

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Comment from Hotel Management

Aug 22, 2020 by Nick

Thank you for the great review Pam! We look forward to serving you again in the future.

4 out of 5
I understand why the pool was closed but was a little disappointed that it was because of my kids.

Posted by , from Chicago on Aug 14, 2020

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Comment from Hotel Management

Aug 16, 2020 by Nick

Thank you for your review! We sincerely apologize for the inconvenience caused by our pool being closed during these unprecedented times. We are patiently waiting for the time when it becomes safe to reopen our facilities, and will be sure to do so when we are allowed. If your travels bring you back to Muskegon, we hope to get the chance to welcome you back to our hotel!

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Keith M

Thank you for taking the time to leave this 5 star review!

5 out of 5
Clean, comfy pillows, easy check in and check out. Easy to find. 20 minutes from winter sports complex near state park.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 19, 2020 by Keith M

Thank you for taking the time to leave this 5 star review! We appreciate the great comments about our location and the comfort of our beds.

4 out of 5

Very friendly and helpful staff.

Pros: Close restaurants, Free Internet, Quiet, Free breakfast, friendly staff, very clean
The bed was a bit more firm than I am used to, but not overly so. The pillows were also a bit more firm than I am used to and I will bring my own pillow next time I stay here. (I've stayed in this hotel 6 times in the last year with a consistent and pleasant experience.

Posted by , from Minneapolis, MN, USA on Apr 9, 2013

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4 out of 5

Great Staff! Very small pool! Noisy!!

Pros: Free breakfast, Free Internet, extremely friendly staff
Cons: Noisy, small pool and beds!
This hotel was wonderful....clean, staff was VERY welcoming, the breakfast was the best I've ever had at a hotel! Unfortunately, I would probably never stay here again because the hotel is EXTREMELY loud (we stayed on the first floor and could hear people in the hallways, both upstairs and outside of our room, and the people above us until about 1a.m.). I could usually just say that they must have had a noisy group....but it started again at about 5a.m. when we could hear people showering and talking. The other negative thing was that our beds were both doubles. In such a beautiful, clean hotel why wouldn't they have queen beds in each room? Also the pool is VERY small, without room enough for adults to sit far enough away from the pool to keep from getting splashed. Our kids were disappointed. I would recommend this hotel to a single friend with no children.....

Posted by on Jun 30, 2011

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4 out of 5

Nice Hotel

The hotel room was great..VERY CLEAN!! Nice job housekeeping!! .The breakfast could have been a little better. Out of a few things...truck arriving the next day I guess. The only big complaint is that the pool is VERY small and the hot tub had dirt in the bottom. Other than that it was fine. The staff all were very friendly too.

Posted by on Jun 16, 2010

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5 out of 5

Nice Stay

Clean, friendly, nicely decorated. Great place to stay for the price. Would definitely come back.

Posted by on May 24, 2009

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About the Fairfield Inn and Suites by Marriott Muskegon Norton Shores

Location 1520 E Mount Garfield Road, Muskegon, MI 49442

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. The business-friendly Fairfield Inn and Suites by Marriott Muskegon Norton Shores also features laundry facilities, dry cleaning/laundry services, and a convenience store. Self parking is free. This Muskegon hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Muskegon, MI (MKG-Muskegon County) (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Fairfield Inn and Suites by Marriott Muskegon Norton Shores offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Muskegon hotel provides complimentary wireless Internet access. 42-inch LED televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards

Hotel Names

  • Fairfield Inn Marriott Hotel Norton Shores Muskegon
  • Fairfield Inn Marriott Muskegon Norton Shores
  • Fairfield Inn Marriott Muskegon Norton Shores Hotel
  • Fairfield Inn Marriott Muskegon Hotel
  • Fairfield Inn Marriott Muskegon Norton Shores
  • Fairfield Inn Marriott Muskegon Norton Shores Hotel
  • Fairfield Inn Marriott Norton Shores Hotel
  • Fairfield Inn Suites by Marriott Muskegon Norton Shores
  • Fairfield Marriott Muskegon
  • Fairfield Inn Marriott Muskegon Norton Shores
  • Fairfield Inn Marriott Norton Shores
  • Fairfield Inn Suites by Marriott Muskegon Norton Shores

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.