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"It was an overall nice hotel. Not too noisy. Friendly workers. " More

By a verified traveler on Sun 20 Jan 2019

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Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 11 - Nov 12

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Montgomery Eastern Blvd ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Montgomery Eastern Blvd

Everyone (10)
1 out of 5

Posted by on Feb 24, 2020

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5 out of 5
It was an overall nice hotel. Not too noisy. Friendly workers.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 20, 2019 by Hotel Management

Thank you for being our guest. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit Extended Stay America again when in the area. Sincerely, Hotel Management

4 out of 5
The hotel staff were very helpful with local information and route suggestions for travle in the area. The condition was as expected. he location was convenient.

Posted by , from California on Oct 29, 2018

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Comment from Hotel Management

Oct 30, 2018 by Hotel Management

Lance, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed by the service provided by our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management

2 out of 5

Never stay with pets

Pros: Nothing
Cons: Everything
Very misleading when we booked through Travelocity that this hotel was pet friendly. After paying the extra charge for our dogs, we found the room to be very old and dirty. The carpet appeared to not been replaced for the past 20 years. The door into the room appeared to have been kicked in several times and somewhat repaired. The bedding was old. Overall I would not allow my pets to sleep on the carpet and if to do over again would have asked for my pet fee back or for the hotel to pay me to stay in the room.

Posted by , from Memphis on Mar 7, 2018

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Comment from Hotel Management

Mar 9, 2018 by Hotel Management

Wally, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

1 out of 5

Terrible

Slow uncaring service. Dingy room, couldn't get out quick enough.

Posted by on Jan 26, 2018

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Comment from Hotel Management

Jan 28, 2018 by Hotel Management

Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. Your comments have been shared with our team so immediate corrective action can be taken. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management

5 out of 5

Breakfast bar

Pros: Staff
Cons: Breakfast bar and bar area.
Location: Close to all types of restaurants.
Overall excellent stay but breakfast bar is very limited. No place to sit and limited options to choose from. Breakfast bar, oatmeal, cereal. But for the price of stay, it is decent.

Posted by , from Alabama on Nov 9, 2017

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Comment from Hotel Management

Nov 11, 2017 by Hotel Management

Horacio, thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We also appreciate your observation and have taken a note of the same. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management

2 out of 5

Not recommended

Put in a smoking room because all the non smoking rooms were filled even though I reserved the room the day before. Room reeked of smoke. There was no ice machine anywhere. Breakfast consisted of granola bars and coffee but no cups anywhere. Staff removed coffee at 9:30. Motel looked good in the ads but was a big disappointment.

Posted by , from Bakersfield, CA on May 13, 2017

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Comment from Hotel Management

May 17, 2017 by General Manager

Thank you for your feedback. I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please know, we do not have ice machines on our property as we have fully equipped kitchens with full-size refrigerator/freezer which includes ice trays for your convenience. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager

3 out of 5

Terrible employees

Employees have no customer service skills, are very rude, and lie to guest about thier reservations and what room they booked. I will not stay here ever again

Posted by on Apr 21, 2017

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2 out of 5

An OK stay

"Office" was not clearly marked. Continental Breakfast was a "Grab & Go" consisting of instant oatmeal and mini granola bars and coffee or tea. The room was alright but the bed and pillows were uncomfortable and the bed linens did not have that fresh crisp clean feel or smell and there was not a hair dryer nor a full length mirror in the room. The room was booked as a package deal with air, hotel, & car so I'm not sure what the room Rate was because the hotel clerk said that the receipts would be given by the "Travel" agency.

Posted by , from VaBeach,Va on Apr 17, 2017

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5 out of 5

Great value

Pros: Location
I have stayed many times and the staff is always helpful and the rooms a cut above usual "motel" accomodations

Posted by , from Rome, Ga on Mar 24, 2015

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About the Extended Stay America Suites Montgomery Eastern Blvd

Location 2491 Eastern Blvd, Montgomery, AL 36117

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Payment types

Policies

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Hotel Names

  • Extended Stay America Eastern Blvd.
  • Extended Stay America Eastern Blvd. Hotel
  • Extended Stay America Eastern Blvd. Hotel Montgomery
  • Extended Stay America Montgomery
  • Extended Stay America Montgomery Eastern Blvd.
  • Extended Stay America Montgomery Eastern Blvd. Hotel
  • Extended Stay Montgomery
  • Extended Stay America Montgomery Eastern Blvd.
  • Extended Stay America Suites Montgomery Eastern Blvd Hotel
  • Extended Stay America Suites Montgomery Eastern Blvd Montgomery
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.