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Stoney Creek Hotel Quad Cities - Moline

2.5-star property
101 18th St, Moline, IL 1-855-201-7819
4.0 out of 5
Very good!
See all 31 travelocity Reviews

"Only complaint was that the door latching mechanism was very difficult to operate and needed to be replaced. " More

By a verified traveler on Sun 17 Sep 2023

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Hotel Description

Hotel near RiverCenter in Moline

City center stay

Within 6 miles (10 km) of this hotel, you'll find Palmer College of Chiropractic and Rhythm City Casino. Figge Art Museum and RiverCenter are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free airport shuttle. Enjoy the 24-hour gym and free perks like continental breakfast and free self parking.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Oct 8 - Oct 9

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Expanded King with Bunk Bed

Bed Count 1 King Bed Maximum Occupancy 7 Max

Expanded King with Sofa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Expanded Queen with Sofa

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Theme Suite with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Stoney Creek Hotel Quad Cities - Moline ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Stoney Creek Hotel Quad Cities - Moline

Everyone (18) Couples (2) Family (10)
4 out of 5
Only complaint was that the door latching mechanism was very difficult to operate and needed to be replaced.

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 20, 2023 by Tristen Werner, Supervisor

Dear Rick ,Thank you for taking the time to provide feedback about your recent stay at our hotel. We greatly appreciate your input as it helps us identify areas where we can improve our guest experience.We apologize for the inconvenience you experienced with the door latching mechanism in your room. Your comfort and safety are our top priorities, and we regret that this issue affected your stay. Please rest assured that we have taken immediate action to address this matter by replacing the door latching mechanism in the room you occupied.We sincerely appreciate your bringing this matter to our attention, as it allows us to maintain and enhance the quality of our accommodations. Our team is committed to ensuring that all aspects of your stay are seamless and enjoyable, and we regret that we fell short in this instance.We hope that this isolated incident will not deter you from choosing our hotel in the future. We would be delighted to welcome you back and provide you with a more comfortable and hassle-free experience. Please feel free to reach out to us directly if you have any further concerns or if there is anything else we can do to make your next stay more pleasant.Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you better on your next visit.Warm regards, Tristen Werner

5 out of 5
Construction. The saloon bartender was not a nice person. We had encounters with him twice. Ramon was not pleasant each time. Never smiled.

Posted by , from Freeport on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Tristen Werner, Supervisor

Dear Jill,Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit.Firstly, we want to address the construction that was taking place during your stay. We understand how disruptive construction can be to our guests, and we apologize for any inconvenience it may have caused. Please know that we are working to complete these renovations as quickly as possible to provide an even better experience for our future guests. Secondly, we are deeply sorry to hear about your encounters with the bartender. Providing excellent customer service is of utmost importance to us, and it is disheartening to learn that he did not meet our standard of hospitality. We have addressed this matter with the bartender, and we will ensure he receives additional training to improve his interactions with our valued guests. Your feedback is valuable to us, and we take it very seriously. We will use this opportunity to reinforce our commitment to exceptional guest service and to ensure that every team member maintains a welcoming and pleasant demeanor throughout our establishment. Thank you once again for bringing these matters to our attention. Your satisfaction is essential to us, and we hope to have the privilege of serving you better in the future.

5 out of 5
It was a great place stay, rooms were clean and comfortable! Everyone was very nice and helpful.

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 24, 2023 by Front Desk Supervisor, Tristen W.

Hello Denice, Thank you for the wonderful rating. We are glad to see that you enjoyed our clean and comfortable rooms. We also are glad to see that the staff was very nice and helpful. We cant wait to welcome you back!

1 out of 5
Pool and hot tub closed, just wanted to open a bottle of wine and have dinner in room, bar had no wine opener

Posted by on Apr 15, 2023

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Comment from Hotel Management

Apr 18, 2023 by Front Desk Supervisor, Tristen W.

Hello Linda, Your concerns regarding your stay have been addressed . We are sorry that the wine opener had been misplaced at the time you were needing it. The pool area is currently undergoing renovations and will be up soon. We hope you give us a second chance when all the renovations are done!

5 out of 5
Pool was under renovation.. Closed

Posted by on Mar 22, 2023

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Comment from Hotel Management

Mar 23, 2023 by Mitch Geurink, GM

Hello Manuel, our pool and some common areas are down for maintenance as we repair and renovate. Thank you for the nice review and taking the time to do so. We hope you come back and visit once our pool is back in order!

5 out of 5

Posted by on Dec 28, 2022

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5 out of 5

Posted by , from Fitchburg on Nov 25, 2022

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5 out of 5

Posted by on Nov 7, 2022

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5 out of 5
Staff went beyond call of duty.

Posted by on Oct 31, 2022

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Comment from Hotel Management

Nov 6, 2022 by Kevin

Hello!Thank you so much for your outstanding feedback! We hope to welcome you back again soon for another great experience!Sincerely,Kevin Belk, COM

5 out of 5

Posted by , from EDINA on Oct 1, 2022

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About the Stoney Creek Hotel Quad Cities - Moline

Location 101 18th St, Moline, IL 61265

Renovations + Closures

The following facilities are closed on Sunday:

  • Bar/lounge

Property Features

Stoney Creek Hotel Quad Cities - Moline offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Stoney Creek Hotel Quad Cities - Moline. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This Moline hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Continental breakfast (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Stoney Creek Hotel Quad Cities - Moline offers 140 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Stoney Creek Hotel Quad Cities - Moline offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quad Cities Stoney Creek Hotel
  • Quad Cities Stoney Creek Hotel Moline
  • Quad Cities Stoney Creek Moline
  • Stoney Creek Hotel Quad Cities - Moline Hotel
  • Stoney Creek Hotel Quad Cities - Moline Moline
  • Stoney Creek Hotel Conference Center Quad Cities
  • Stoney Creek Hotel Quad Cities - Moline Hotel Moline

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.