4.0 out of 5

"This was a nice hotel with a great location for our purpose. Close to the light rail and other great things. The rooms are a bit cramped for 4 peopl ... " More

By a verified traveler on Mon 20 Aug 2018

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Hotel Description

4-star hotel near Target Center

City center stay

Within a 10-minute walk of this Downtown Minneapolis hotel, you'll find Nicollet Mall and Target Center. Target Field and Skyway Theatre are also within half a mile (1 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Comfy beds, WiFi

The 214 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with digital channels, and other amenities include WiFi and 24-hour room service.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$116 per night

Suite, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Minneapolis ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Minneapolis

Everyone (10) Couples (1) Family (1)
1 out of 5
I have stayed at this Westin property several times. It has always been a wonderful property to stay at for an up scale weekend of fun and relaxation. But not this weekend. Penn state team was taking up our entire floor and those girls were up all night long coming in at all hours and were noisy and disturbed everyone. Funny thing is that my request when booking my room was I have a sleeping disorder, need to be away from elevators and all forms of traffic and noise. You would think that the staff would never book us in a room on a floor with a bus load of Penn state 20+ year olds, right????? When we complained there was absolutely NO concern for us in the least. Absolutely NO customer service at all. This is the era of tough luck!!!!

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 19, 2019 by Sales Admin Assistant at the Westin Minneapolis

Thank you for leaving such detailed feedback! We appreciate the time it took to let us know how we may improve our hotel. We are so very sorry that your most recent stay at the Westin Minneapolis was below our standards. We hope that we get the opportunity to host you again so that we may show you all that our hotel has to offer.

4 out of 5
Parking situation - even for Valet was really difficult. All the one way streets around the hotel are tough. The GPS could not locate the property. Google Maps. Might need to work with them to fix an obvious problem. Took 25 minutes to find the property.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 11, 2019 by Sales Admin Assistant at the Westin Minneapolis

Thank you so much for taking the time to provide your feedback. It is extremely appreciated and helps us learn and grow as a hotel. We do hope we see you again in order to show you the true level of service our beautiful Westin has to offer.

3 out of 5
For the price the room was a disappointment. Misleading from what you sign up for on website.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 7, 2018 by Sales Admin Assistant at the Westin Minneapolis

Thank you for your valuable feedback! We are sorry if the website was misleading in any way. We will be sure to look into it so that future guests do not experience the same issue. We hope to see you again so that we may exceed your expectations during your next visit.

4 out of 5
This was a nice hotel with a great location for our purpose. Close to the light rail and other great things. The rooms are a bit cramped for 4 people, and would really appreciate queen size beds in a double room instead of the full. All in all it was a good stay. The staff was very good and accommodating. The bar was very cool and the pool was small but nice.

Posted by , from Minnesota on Aug 20, 2018

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5 out of 5

Convenient location, nice facilities

Next to Caribou Coffee in RBC building, directly connected to Skyway. Extremely convenient location.

Posted by , from Lexington, KY on Feb 28, 2018

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Comment from Hotel Management

Mar 1, 2018 by Sales & Marketing Coordinator

Thank you so much for your feedback! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. I have gone ahead and shared the response to the team and we appreciate the kind words. Thank you for choosing us as your home away from home. Be well.

4 out of 5

Visiting Minneapolis

Cons: Busy street, no parking convenience, so customers can off-load their luggage(s) prior to finding a parking garage. There is no self parking next to the hotel, only valet parking, and it is very expensive, $45 per day. You have to drive one block to find a parking garage. Pro: Manage, Brian and staffs are helpful and friendly.

Posted by on Jul 5, 2017

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5 out of 5

Great stay

Pros: see above
Cons: The mattresses on our beds seemed a little short. We stayed in a handicapped accessible room so perhaps that had something to do with it.
Location: Right downtown. Plenty of restaurants and bars nearby.
We were in town for a lacrosse tournament and stayed at the Westin. It used to be a bank back in the day (Kevin the bartender filled us in on the history of the place) and the main hall that contains the restaurant and bar is really beautiful. The manager sent me a text the morning of our check in and asked if there was anything they could do in preparation of our arrival. I thought for sure it was computer generated, but when I replied, he responded back. Very nice touch. The hotel was very modern and our room was very clean. Staff was very helpful and courteous.

Posted by , from Chicago on Jun 27, 2017

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3 out of 5

Generally nice but beware of hidden fees.

I got soaked by two hidden fees totaling $49 in less than 24 hours. I thought I was getting s complimentary ride in a hotel car, then was charged $20 for one mile in light traffic. I was led to believe parking next door was $10 because it was Sunday, was not told they add $29 if you leave after 7 am Monday. Disappointed.

Posted by on Jun 26, 2016

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5 out of 5

Very nice hotel

Very nice hotel and room. Connected to the skyway which made it very nice getting around in January. The only complaint I would have was the price of parking which would have been nice if it was part of the hotel package.

Posted by on Jan 31, 2016

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4 out of 5

Parking is terrible

Cons: Build a parking lot or stamp our parking ticket.
I had no complaints about the Hotel or the room. But the parking situation was terrible. You were forced to park in a parking garage across the street and for the 16 hours I was in town cost me $39 to park.

Posted by , from Kansas City MO on Jan 5, 2016

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Property Features

The Westin Minneapolis offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 9,305 square feet (1 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Minneapolis. You'll have access to the health club at a partner property. For a fee, parking is available. A complete renovation of The Westin Minneapolis was completed in February 2015. This 4-star Minneapolis hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 11 levels
  • 9,305 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1941
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (15.8 km / 9.8 mi)
  • Train station: St. Paul - Minneapolis Station (8.6 km / 5.3 mi)
  • Metro station: Nicollet Mall Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Minneapolis offers 214 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Minneapolis hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Westin Minneapolis has a restaurant serving lunch only.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational activities at the hotel include access to the 24-hour fitness studio, indoor stainless steel pool, and spa tub. Bike rental for 1 hour is included in the daily resort fee (subject to availability; surcharge for additional use).

Guests have their pick of many nearby recreational activities, including sledding, skiing, snowboarding and ice fishing.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per day.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel requires credit card or debit card authorization at check-in to register and for incidentals. Any unused funds authorized on debit cards may take up to 14 business days after check-out to become available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 for adults and USD 16.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Rollaway bed fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Minneapolis Westin
  • Westin Hotel Minneapolis
  • Westin Minneapolis
  • The Westin Minneapolis Hotel Minneapolis
  • Westin Minneapolis Hotel
  • Minneapolis Westin
  • Westin Minneapolis

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.