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4.2 out of 5

"The only thing i wish is that they had a vending machine in the building " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

4-star hotel near Xcel Energy Center

City center retreat

Within a 10-minute walk of this Downtown St. Paul hotel, you'll find Mississippi River and Ordway Center for the Performing Arts. Xcel Energy Center and Science Museum of Minnesota are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 18 conference rooms, business center, and valet parking. WiFi in public areas is free.

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$114* Per night/room Feb 12 - Feb 13

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed, River View (Private Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Saint Paul Riverfront, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Saint Paul Riverfront, an IHG Hotel

Everyone (11) Couples (3) Family (2)
2 out of 5
Property was amazing! However, we were not told who was of time that they you are required to use valet and they charge $35. Upon checking in at 3:08 they said our room wasn’t ready, even though check in was at 3:00. And they wouldn’t let me use the restroom (we had just driven a long distance) until I had a room key. Upon leaving we were told we could call or text the valet for our car. We used the same text option and then waited 30 minutes for our car. My husband asked how long it was going to be and the guy replied, “Oh our phone is broken.” So they didn’t even have us in the cue to get our car. We ended up being late to where we were going. Solid disappointment.

Posted by , from isanti on Dec 3, 2022

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Comment from Hotel Management

Dec 12, 2022 by Julia M

Thank you for staying at the ___________. I want to start by apologizing your stay was less than excellent, we strive for excellence and have failed you. We never want our guests to leave feeling this way and want to thank you for your feedback. We take our guests feedback very seriously and use it for training purposes along with fixing what issues need to be fixed. We do hope you will give us another chance next time you are in the area.

1 out of 5

Posted by on Dec 6, 2021

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5 out of 5

Posted by on Oct 3, 2021

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4 out of 5

Posted by on Sep 30, 2021

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5 out of 5

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 26, 2021 by Bria

Thank you for your superb rating! We are pleased to hear that you had an exceptional experience with us. We hope to have you back with us soon!

5 out of 5
The only thing i wish is that they had a vending machine in the building

Posted by , from Mn on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Bria

Thank you for your wonderful review! We are thrilled to know you had a great time while staying with us.. We thank you for your feedback regarding vending machines. We do have a gift shop in the lobby that is open for a certain amount of hours. If at anytime it is closed our front office team will be able to assist with getting you snacks and drinks. We hope to see you back with us!

5 out of 5
Everything about this hotel is great! Excellent location, less than 1/2 hour from the airport, and close to the Xcel Energy Center and everything that area has to offer. The staff were outstanding! Everyone from the front desk to the valets were very friendly and accommodating. The room was very well appointed with every amenity you would need. Very comfortable bed with nice linens and pillows. The bathroom was well stocked and had the greatest towels. Highly recommend.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by Bria

Thank you so much for your thoughtful review! We appreciate your kind words of our staff and our hotel overall! We are pleased to hear that your stay with us was exceptional and ideal for all your events and activities and transportation. We hope to see you again in the future!

5 out of 5
The staff was very accommodating and nice. The building is nice but seems a bit outdated.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Julia M.

Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.

4 out of 5
Didn't like the parking garage. Very close quarters But loved the whole vibe of hotel. And view was amazing

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 25, 2019 by Julia M.

Thank you for your review from your stay with us. We are glad that you had a wonderful time with us and loved the vibe of our hotel! We hope to see you back soon!

5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Julia M.

Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.

About the InterContinental Saint Paul Riverfront, an IHG Hotel

Location 11 Kellogg Blvd E, St. Paul, MN 55101

Renovations + Closures

The following facilities or services will be unavailable from June 23 2022 to June 22 2024 (dates subject to change):

  • Parking area

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 44000 square feet (4088 square meters) and includes a conference center. The business-friendly InterContinental Saint Paul Riverfront, an IHG Hotel also features a fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4-star St. Paul hotel is smoke free.

  • 1 building
  • 410 guestrooms or units
  • 21 levels
  • 44000 sq ft of conference space
  • 4088 sq m of conference space
  • Built in 1966
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Saint Paul Union Depot (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Saint Paul Riverfront, an IHG Hotel offers 410 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Citizen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lavazza Coffee Shop - Onsite coffee shop. Open select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 32 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Paul-Riverfront
  • Crowne Plaza Paul-Riverfront Hotel
  • Crowne Plaza Paul-Riverfront Hotel St.
  • Crowne Plaza St. Paul-Riverfront
  • InterContinental Saint Paul Riverfront Hotel St. Paul
  • InterContinental Saint Paul Riverfront Hotel
  • InterContinental Saint Paul Riverfront St. Paul
  • InterContinental Saint Paul Riverfront

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.