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"Nice stay close to arena " More

By a verified traveler on Wed 11 May 2022

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Hotel Description

4-star hotel near Xcel Energy Center

City center stay

With a stay at this Downtown St. Paul hotel, you'll be within half a mile (1 km) of Xcel Energy Center and 2 miles (3 km) of Cathedral of Saint Paul. University of St. Thomas is within 6 miles (10 km) and University of Minnesota, Twin Cities is within 9 miles (15 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a snack bar/deli are also provided.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$113* Per night/room Jul 21 - Jul 22

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Congressional)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Capital)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel St. Paul Downtown ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel St. Paul Downtown

Everyone (13) Couples (1) Business (1) Family (3)
5 out of 5
Nice stay close to arena

Posted by on May 11, 2022

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5 out of 5
I liked all. Thank you!

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 27, 2021 by Chad

Thanks for the kind feedback! We hope to see you again soon.

1 out of 5
The people standing around hotel. I felt u was going to be mugged and someone came up to me to ask for money

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 6, 2021 by Chad (GM)

Alicia - I'm sorry you had a bad experience with people outside the hotel. While we make sure to keep non-registered guests out of the hotel lobby and floors, we are in a downtown area with a lot of people.

4 out of 5
Location

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 8, 2021 by Martin

Thank you for taking the time to rate your stay, we appreciate your time and your business!

5 out of 5

Posted by on May 12, 2021

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Comment from Hotel Management

Jun 9, 2021 by Martin

Thank you for taking the time to rate us, we hope to see you again in the near future.

4 out of 5
We had to pay an additional fee ($20 for 4hrs or more) that was not known till check in!!

Posted by on May 12, 2021

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Comment from Hotel Management

May 16, 2021 by Front Office Manager

Thank you for the review, we are truly sorry that the disclosure online was clear or misleading. We strive to ensure that we provide the most up-to-date information when it comes to our property and the additional services provided on-site and off-site/sourced. We will look at how we can improve the communication both online and in person going forward to avoid further confusion when booking with us at DoubleTree by Hilton Downtown St. Paul. Thank you again-- Martin

5 out of 5

Posted by on Apr 29, 2021

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Comment from Hotel Management

May 10, 2021 by Martin Vergara

Thank you for choosing to stay with us, we sincerely appreciate your rating!

4 out of 5

Posted by on Dec 17, 2020

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Comment from Hotel Management

Dec 18, 2020 by Martin

Thank you for taking the time to review us, we hope you enjoyed your stay. We look forward to your next visit, from all of us at DoubleTree St. Paul Downtown, Have a safe Holiday Season!

1 out of 5
HOTEL CLEANING CREW STEALS! Be careful, I left a coat hanging in my room and it was stolen by the Hilton Staff cleaning crew. No one else had checked into that room at the time I called and let them know it was there so the only way it could have disappeared was if it was stolen by the staff. I have recieved no help from the Hilton Customer Service. Very, very poor service!!

Posted by on Oct 21, 2019

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5 out of 5
The hotel is clean and comfortable. I felt safe walking around which is great when I travel alone. I really liked that they offered room service. Every staff member I encountered was friendly and helpful.

Posted by on Aug 18, 2019

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About the DoubleTree by Hilton Hotel St. Paul Downtown

Location 411 Minnesota St, St. Paul, MN 55101

Property Features

DoubleTree by Hilton Hotel St. Paul Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel St. Paul Downtown. Parking is available for a fee. This 4-star St. Paul hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 1981
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Saint Paul Union Depot (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel St. Paul Downtown offers 251 air-conditioned accommodations with video-game consoles and safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Town Grill - This buffet restaurant serves breakfast only.

Rival House - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 15.00 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Self parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel St. Paul Downtown
  • DoubleTree Hilton St. Paul Downtown
  • DoubleTree Hotel St. Paul Downtown
  • DoubleTree St. Paul Downtown
  • Doubletree By Hilton St Paul
  • DoubleTree by Hilton Hotel St. Paul Downtown Hotel
  • DoubleTree by Hilton Hotel St. Paul Downtown St. Paul
  • DoubleTree by Hilton Hotel St. Paul Downtown Hotel St. Paul

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.