Within 2 miles (3 km) of this Pewaukee hotel, you'll find Waukesha County Expo Center and Springs Water Park. Center Court Sports Complex and Pewaukee Golf Club are also within 3 miles (5 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.
Jul 14, 2022 by General Manager
Dear Melissa, Thank you for the kind review. We know how important a clean, comfortable room and good breakfast are so it's a pleasure to hear we were able to help you start your day on the right track. We look forward to having you stay with us again at Best Western Waukesha Grand.
May 15, 2022 by General Manager
Dear Leslie, Thank you for offering feedback about your recent experience at our hotel. We are sorry to hear you were disappointed with our accommodations. Your comments are important to us, and we will use them as we continually work to improve our guest experience. Please be assured that our staff places the security and safety of our patrons first and foremost, and any concerns of this nature should always be brought to the front desk. Should you still have billing concerns, we recommend reaching out to the third-party site you booked with, as they would be best equipped to assist you. Given another opportunity, we hope we can host you for the visit you expected.
Apr 13, 2022 by General Manager
Dear Michael John, Your feedback is appreciated, as it will help us improve. Please accept our apologies for any issues in your room, as well as the problems with the computer. While not a typical experience for our guests, we will work to address each of your concerns and ensure our staff is properly equipped to assist when asked. Thank you for your valuable insights and your time, and we look forward to making it up to you on a future visit.
Jul 3, 2021 by General Manager
We are thrilled to know we were exactly what you expected. Thank you very much for your acclaim, and we can't wait to welcome you back on your next trip to Best Western Waukesha Grand.
Mar 22, 2021 by Kellie
Did you mention any of this while you were here? If so we would have had no problem switching you to a different room.
Sep 8, 2020 by General Manager
Dear Vera, Thank you for counting on us during your travels to the area. We are thrilled you enjoyed our wonderful location near plenty of delicious food options and our clean accommodations. We apologize for the noise you experienced and we hope it didn't detract much from your overall stay. Whenever you are back in the area, we would love to deliver an even better trip.
Best Western Waukesha Grand offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. The business-friendly Best Western Waukesha Grand also features laundry facilities, an ATM, and a television in a common area. Free self parking is available. This Pewaukee hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Best Western Waukesha Grand offers 92 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Guests are served free full breakfast.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.