2/10 Terrible
Nicole
Traveled with family and small children
Jan 5, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with a pro. Nice quiet neighborhood.
Cons list is unfortunately very long. The hotel smelled of gas every day during our five day stay. It was so bad that my husband developed a headache. We alerted the hotel staff of this twice and nothing was done. Apparently it’s an ongoing issue. We had to sleep with windows open every day and it was 30 degrees outside at night.
Next there are the bugs. Water bug carcasses found everywhere in the room including bathroom. The room didn’t appear to have been freshly cleaned prior to our arrival.
Then we have the shower. The mold coupled with the fact that the tiles are almost falling off the wall were just awful aspects of the bathroom. Add to that, the bathroom is basically the size of a closet. All three of us were hesitant to have to use the bathroom due to the mold, size of the bathroom, and the water bug carcasses in there.
Breakfast is not available on site (you have to walk or drive around the corner to the other hotel for breakfast). It’s only for two hours so we never made it for breakfast. I had hoped that since ehe hotel is located above a restaurant that breakfast from that restaurant would be included. But the restaurant was closed for a majority of our trip.
The keurig machine was dirty as was most of the room (candy wrappers were found behind the dresser and under the bed and room was a bit dusty.
And lastly, housekeeping only came one day during that trip. And I was in the room so they couldn’t clean.
Nicole
Stayed 5 nights in Dec 2023