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"The staff was friendly and accomodating. Check-in was easy and effortless. As for the cleanliness of the rooms, that is another matter. 1. The fl ... " More

By a verified traveler on Mon 18 Apr 2022

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Hotel Description

Enjoy the indoor pool at this Merrillville hotel

In Merrillville

At this Merrillville hotel, you'll be within half a mile (1 km) of Westfield Southlake Mall and 3 miles (5 km) of Vibra Hospital of Northwestern Indiana. Also, Pinnacle Hospital Crown Point is within 3 miles (5 km) and Methodist Hospitals Diabetes is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 70 guestrooms also offer free WiFi and TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95* Per night/room May 19 - May 20

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites Merrillville ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Merrillville

Everyone (8) Couples (1) Family (3)
3 out of 5
The staff was friendly and accomodating. Check-in was easy and effortless. As for the cleanliness of the rooms, that is another matter. 1. The floor in our rooms had not been vacuumed. As a matter of fact, there were large red stains on the carpet. 2. The bedding was stained. The mattress cover was stained with what looked like Kool-Aid. You could tell it was bleached to remove the stain, but it looked very dirty. 3. A couple of bed skirts were stained with drops of blood and never replaced. 4. The microwave and refrigerator were covered with handprints and grime. The interior did appear to be clean. 5. There was a chest in one of our rooms that looked like it was bought at a garage sale. It was marked up, scratched, and looked like a child has marked it up. 6. The headboards were dirty. In one room, the headboards had handprints and other "stains" from a previous guest. The beds were comfortable and after making cleaning adjustments to the room, we felt better. The attention to detail was lacking.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by Herman Patel

Dear Adam, Thank you for staying with us and taking the time out to share your experience. We're sorry for not being able to satisfy you completely. You had checked in on 04/14/22 to 3 rooms for 3 nights and reported the cleanliness concerns in 2 rooms. We had assigned a housekeeper who cleaned the rooms to your satisfaction. Your feedback is important to us and will be making improvements to ensure we offer an exceptional experience for our guests in the future. Hope you will consider staying with us during your next visit. With warm regards, Herman Patel GM

3 out of 5
The night staff member by the name of shaye was not helpful or nice. There was an error in the system and he said he could not do anything. I had reserved through Travelocity 2 suites for a two night stay. It appeared that my reservation was for one room and not the other. Where he claimed he could not guarantee the second night stay for the other room they were all booked. As I tried to show him my itenierary with

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by S. Pal Singh

Dear Iraida, Greetings from Comfort Suites!! Thank you for staying with us and taking time out to share your experience. After verifying your reservation, I see that only one reservation was made by you before arrival. Upon arrival, the front desk person informed you the same. Being weekend we were sold out for saturday and availability depended on cancellation. Hence he made a new reservation for the 2nd room for 1 night checked you in. On Saturday your stay was extended for one more night. Sorry for the inconvenience caused. Your business is very important to us and looking forward to welcome you back soon. Thank you, With best regards, S Pal Singh GM

4 out of 5
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Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 2, 2021 by pal

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

3 out of 5
Staff was friendly and attentive, property generally well maintained and clean. The shower was the worst, most unsafe I’ve ever encountered, and the coffee with the breakfast was also the worst I’ve ever had. The TV channel choice was also terrible and there was no channel guide of any kind available, either written, or on the TV / remote. 41 no name random channels you had to surf thru to see what there was - nothing worth watching.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jul 3, 2021 by pal

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

3 out of 5
Check in was easy and fast. However...elevator was very dirty. The rooms were okay...not as clean as they could have been. Phone didn't work to call front desk. Called from my cell phone to ask for towels. The lady at the front desk said we had to go down and get them because she was the only one working. When we went down, we were told we couldn't have more towels until we brought down the used towels but we hadn't used any towels. We just needed a couple more towels because there were 5 of us...not 3. There is no central air so if you choose the double queen suite, like we did, be warned that whoever gets the queen bed that's in the separate room, will sweat all night. No air. Will not choose this hotel again.

Posted by on May 15, 2021

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Comment from Hotel Management

May 15, 2021 by pal

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

5 out of 5

Posted by on Aug 15, 2020

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Comment from Hotel Management

Aug 31, 2020 by pal

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 3, 2020 by Pal

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

3 out of 5
It wa good for what I needed for this stay but could have been better. Rooms need a little update. Housekeeping should do a better job cleaning.

Posted by on Mar 5, 2018

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Comment from Hotel Management

Apr 1, 2018 by Pal

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

1 out of 5

I stayed here with my husband on new yrs eve

It was good at first until we was about to turn out the lights we seen ants all over the carpet and it was in dec in indiana its cold out so thelat mean its an ant nest somewhere in the rm so we got out of there real quick the nxt day we went back 2 get our money back and to tell the owner want had happened he was very rude and didn't want to here want we had 2 say so think 2x before staying here.

Posted by on Jan 5, 2017

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5 out of 5

Good stop before continuing through Chicago

Pros: Clean, well-maintained, good breakfast, reasonable cost.
Location: Restaurants nearby, as well as any other shopping needed
We were welcomed to clean, nicely appointed room for the night and a good breakfast in the morning.

Posted by on Jun 24, 2016

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About the Comfort Suites Merrillville

Location 1344 E 83rd Ave, Merrillville, IN 46410

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Merrillville offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites Merrillville also features spa services, coffee/tea in a common area, and laundry facilities. Self parking is free. This Merrillville hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Merrillville offers 70 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Merrillville
  • Comfort Suites Merrillville
  • Comfort Suites Merrillville Hotel Merrillville
  • Comfort Suites Merrillville Hotel
  • Merrillville Comfort Suites
  • Comfort Suites Merrillville Hotel
  • Comfort Suites Merrillville Merrillville
  • Comfort Suites Merrillville Hotel Merrillville

You should know

  • Pool access available from 7 AM to 8:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.