Book a hotel near Mega Grand World Hanoi, Van Giang

"All staff are so helpful, friendly, pleasures. Their smiles are always make me feel comfortable. They always tried the ways to help customers . Specially Duc Anh and Anna Hương. I really appreciate it. Thanks!"

" I recently stayed at [ The Royal Place 2], and I must say, the staff was incredible! From the moment I arrived, I felt welcomed and valued. They went above and beyond to ensure my comfort, making my stay truly enjoyable. Every interaction was friendly and professional, reminding me how important great service is in the hospitality industry. I genuinely wish every hotel I visited had such dedicated."

"I booked 4 nights at the Hanoi Indochine Premium Hotel for my first trip to Hanoi and I couldn't be happier. STAFF: The staff was very polite and helpful; recommending things to do, looking for museums opening hours and even organizing a late check out as we had multiple flight delays. They also offered us a late shower, again due to our flight delay. That was an amazing service, specially considering how hot is Hanoi. Speciall thanks to Mia, Okami and Candy. LOCATION: The hotel is very well located; very close to the lake and not too far from the main attractions. There are also multiple restaurants, cafes and markets around the area. CLEAN: The room service was perfect and the room always clean and tidy. Flawless. BREAKFAST: The hotel also has a restaurant, same place where we have breakfast. The breakfast had vast options from vietnamise and western cuisine. I highly recomend trying the restaurant's Bahn Mi, it was one of the best in town. Our visit to Hanoi was better because of the service provided by you. "

"Breakfast by the pool is excellent. Perfect poached eggs and lots of Vietnamese and Western choices. All fresh with staff very attentive."

"We needed a quick accommodation and booked the first room we saw. When we arrived they blessed us with an upgraded room that made our stay even more comfortable! Kind staff and nice amenities."

"Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it. "