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"Clean. Good restaurant in parking lot. Great bed. " More

By a verified traveler on Fri 01 Oct 2021

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Hotel Description

Enjoy free breakfast at this Medford hotel

Close to airport

You'll find Rogue Valley Mall and Providence Medford Medical Center within 2 miles (3 km) of this hotel. Medford Railroad Park and Children's Museum are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Enjoy the spa tub and free perks like continental breakfast and free self parking. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Offering conveniences like sitting areas and refrigerators, the 120 guestrooms also have free WiFi and microwaves. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$112* Per night/room Nov 21 - Nov 22

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn and Suites Airport ratings based on 35 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn and Suites Airport

Everyone (22) Business (1) Couples (4) Family (11)
5 out of 5
Clean. Good restaurant in parking lot. Great bed.

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 1, 2021 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4 out of 5
This facility is modest and adequate. Large room and very quiet given the proximity to the airport and major highway. Staff is helpful and made the effort to provide me with an early check in room after I called ahead. I chose this hotel because of the location and free airport shuttle. My stay in summer 2021 was at the beginning of return to complimentary breakfast, which was still limited but did include protein options such as yogurt and microwave breakfast wraps and milk, which I appreciated. Additionally, there is an independent restaurant in the parking area which serves breakfast, lunch and supper.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and comments about our shuttle. Guest comments such as yours help us to continuously improve. Thank you for your business.

3 out of 5
Room spelled of disenfectants

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 25, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

5 out of 5
It had everything I might need!

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 18, 2021 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4 out of 5
The room was dated, 1973 ish and musty. The window was very dirty, but that was okay with me, the view was a noisy truck stop. The key card slot to enter the building was difficult to use, as it was covered by plastic and the signal light not clearly visible

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 19, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

4 out of 5
It felt safe and staff was nice. Was not too far from food and the store all easily to navigate ..the motel breakfast was really limited to basically coffee danish an Apple

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Manager

Thank you for sharing this honest review and feedback about our staff and also our breakfast. I hope that we will impress you with exemplary service during future visits.

1 out of 5

Posted by on Feb 19, 2021

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Comment from Hotel Management

Mar 3, 2021 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

1 out of 5
Tv didn’t work. Not enough toilet paper and bed sheets smelled

Posted by on Feb 7, 2021

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Comment from Hotel Management

Feb 10, 2021 by Manager

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

2 out of 5
The problems that we encountered were: we tried to check in early ( 5 hrs early) was told we would have to pay for another 24 hours stay which would equal another $85. Long story short by the time they allowed us into the room, we had been up 27 hours with ALMOST no empathy, sympathy for the situation, the room was already paid for and owner stated it was slow time, so if wanting to stay be aware, rooms and beds are fine but dont expect any human compassion or courtesy, just expect to be treated as chattel, all they wanted was our money. Personally we will not stay in this chain again and will advise our family that travels to do the same. Stay at your peril.

Posted by , from Gold Beach, Oregon on Dec 27, 2020

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Comment from Hotel Management

Dec 30, 2020 by Manager

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5 out of 5

Posted by on Dec 11, 2020

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Comment from Hotel Management

Dec 12, 2020 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

About the Quality Inn and Suites Airport

Location 1950 Biddle Rd, Medford, OR 97504

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn and Suites Airport offers its guests a seasonal outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. Quality Inn and Suites Airport also features spa services, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This Medford hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Quality Inn and Suites Airport offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Medford hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Quality Inn and Suites Airport has a restaurant on site.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the first nights stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires advance credit card authorization for guests arriving after 10 PM.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • One child stays free
  • Car required
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Airport Medford
  • Quality Inn Airport Medford
  • Quality Suites Airport Medford
  • Quality Inn and Suites Airport Hotel
  • Quality Inn and Suites Airport Medford
  • Quality Inn and Suites Airport Hotel Medford

You should know

  • Quality Inn and Suites Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.