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 Medford •1 Room
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Candlewood Suites Medford, an IHG Hotel

2.5-star property
3548 Heathrow Way, Medford, OR 1-855-201-7819
3.7 out of 5
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See all 6 travelocity Reviews

"Friendly and helpful staff. Easy access to the airport. " More

By a verified traveler on Fri 23 Jul 2021

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Hotel Description

Hotel near Providence Medford Medical Center in Medford

Close to airport

Within 3 miles (5 km) of this Medford hotel, you'll find Providence Medford Medical Center and Medford Railroad Park. Rogue Valley Family Fun Center and Rogue Valley Mall are also within 3 miles (5 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference space. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, kitchens

The 72 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as TVs with cable channels. Other amenities include free WiFi, sofa beds, and sitting areas. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$110* Per night/room May 22 - May 23

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Candlewood Suites Medford, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Medford, an IHG Hotel

Everyone (2) Family (1)
5 out of 5
Friendly and helpful staff. Easy access to the airport.

Posted by on Jul 23, 2021

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1 out of 5

Posted by on Jun 29, 2019

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5 out of 5

Right next to airport

Pros: Big room, comfortable bed, Nice amenities like wifi, kitchen and seating area in room.
Cons: Nothing.
Location: Right next to airport in Medford.
Room had a fullsize refrigerator, dishwasher, stovetop, and microwave oven, cutlery and dishes in the cabinet. This is an excellent place to stay for a week if working in town, or even one night. The room is big and homey. I would be happy to stay again anytime.

Posted by on Oct 18, 2015

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5 out of 5

The staff were very welcoming no matter what time of day or night they see you.

Pros: Quiet
Very efficient place. The kitchenette worked for me and my family. We booked a total of 5 rooms. We don't usually require large breakfasts like those served in restaurants. The small kitchen provided what we needed in the morning. The place was quiet. I guess it's early in the season but it was pleasant.

Posted by , from San Jose, CA, USA on Apr 20, 2012

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1 out of 5

Never again

I booked online for a 3 night stay paying in advance with a no change rate. When an emergency developed where I could only stay 2 nights I was told by the hotel manager that I could not get any sort of refund. After a few minutes they started yelling at me. I asked her to stop as I had to hold the phone 3 inches from my ear. She replied that she was not yelling (phone remained 3 inches away). They blamed the policy on a contract with Candlewood. The hotel blamed it on me.

Posted by on May 28, 2009

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5 out of 5

Nice new hotel

After spending one night at a dive of a hotel we were so happy to pull up to this one. It is only 1 1/2yrs old and is very nice inside. We were worried about the noise the airport right there but I didn't hear a thing either night. They accepted our 80lb lab for only a $50 pet fee (non refundable) but it was well worth it. Our room was beautiful on the 4th floor,it had a kitchen with a full size fridge and a dish washer. There is also quite a little snack shopping area down stairs. We wish it would have at least had a hot tub or something.

Posted by on Feb 4, 2008

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About the Candlewood Suites Medford, an IHG Hotel

Location 3548 Heathrow Way, Medford, OR 97504-4004

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A roundtrip airport shuttle is free (available 24 hours). A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly Candlewood Suites Medford, an IHG Hotel. Self parking is free. This Medford hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Candlewood Suites Medford, an IHG Hotel offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Candlewood Suites Medford, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night (maximum USD 75 per stay)
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Medford
  • Candlewood Suites Hotel Medford
  • Candlewood Suites Medford
  • Medford Candlewood Suites
  • Candlewood Suites Medford Aparthotel
  • Medford Candlewood Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.