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The Palms Resort of Mazatlan

Property class: 3
3-star beachfront resort near Playa Brujas

Choose dates to view prices

Photo gallery for The Palms Resort of Mazatlan

A poolside area with lounge chairs and umbrellas, overlooking a beach and ocean.
A modern lobby with a reception desk, potted plants, and a staircase leading to upper floors.
A clear blue pool with a view of the ocean and distant hills.
A pathway leading to a building with multiple balconies, surrounded by lush greenery and palm trees.
A breakfast table with a plate of food, a cup of coffee, and a menu.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪3 min drive‬
  • Place, El Cid Country Club Golf Course
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Queen Room with City View

A hotel room with a bed, two bedside tables, a nightstand, a lamp, a painting on the wall, and a tiled floor.

Superior Queen Room with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with a bed, bedside tables, lamps, a chair, and a painting on the wall.

Standard Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View

A hotel room with two beds, a desk, a lamp, and a painting.

Suite, Ocean View

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 7190 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Ocean View

A hotel room with a bed, a painting on the wall, a lamp, and a view of the outdoors through a sliding door.

Superior Room, 1 Queen Bed, Ocean View

9.0 out of 10
Wonderful
(47 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a bed, a nightstand, a lamp, a painting on the wall, and a door.

Superior Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two beds, a television, a desk, and a balcony with a view of the ocean.

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(64 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite With Ocean View

A hotel room with a large bed, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Suite With Ocean View

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Mazatlán

On the beach.Your stay at this Zona Dorada resort places you within 3 miles (5 km) of The Mazatlan Malecón and Playa Brujas. Playa Norte and Cerritos Beach are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Sábalo - 12 min walk - 0.7 miles
  • Punta Camaron Beach - 3 min drive - 1.2 miles
  • MonteCarlo Casino - 3 min drive - 1.5 miles
  • Sea Shell City Museum - 4 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

Restaurants

  • ‪Fat Fish - ‬7 min walk
  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Bar El LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

3-star beachfront resort near Playa Brujas
The Palms Resort of Mazatlan offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 7973 square feet (741 square meters) and includes a conference center. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly The Palms Resort of Mazatlan. Valet parking is free.

This 3-star Mazatlán resort is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7973 sq ft of conference space
  • 741 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Palms Resort of Mazatlan offers 189 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Viaggio Resort Mazatlán
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  • Pool
  • All inclusive available
  • Kids pool
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4.5 out of 5, Wonderful, 1,946 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort of Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
  • Rollaway bed fee: MXN 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

How close is The Palms Resort of Mazatlan to the airport?

The Palms Resort of Mazatlan is 21.6 mi (31-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Resort of Mazatlan?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on Sep 21, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Resort of Mazatlan have an airport shuttle?

Airport shuttle services are not available at The Palms Resort of Mazatlan.

How close is The Palms Resort of Mazatlan to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Palms Resort of Mazatlan offer free breakfast?

Free breakfast isn’t offered at The Palms Resort of Mazatlan, but cooked-to-order breakfast is offered for a fee of between MXN 265 and 400 for adults, MXN 265 and 400 for children. It's available every day from 7 AM to noon.

Is there a casino at The Palms Resort of Mazatlan?

No, there is no casino at this resort, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at The Palms Resort of Mazatlan?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Palms Resort of Mazatlan?

This resort offers free valet parking.

Does The Palms Resort of Mazatlan have a pool?

The Palms Resort of Mazatlan features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does The Palms Resort of Mazatlan have a restaurant?

The Palms Resort of Mazatlan is home to Restaurant Panama, which features a beachfront location and al fresco dining.

Does The Palms Resort of Mazatlan have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is The Palms Resort of Mazatlan to downtown Mazatlán?

The Palms Resort of Mazatlan is 0.3 mi away from El Encanto.

The Palms Resort of Mazatlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 711 out of 1156 reviews
Rating 8 - Good. 253 out of 1156 reviews
Rating 6 - Okay. 110 out of 1156 reviews
Rating 4 - Poor. 51 out of 1156 reviews
Rating 2 - Terrible. 31 out of 1156 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

EMILIA DOLORES

Liked: Cleanliness
no hot water to shower in the morning only 1 elevator working with max of 4 people capacity
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Felicita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have it there. They do a fabulous job!
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Emmanuell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hote está super bonito con vista al mar, solo que me gustaría que la hora del cierre en la alberca sea mas noche
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alan Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous, everything was clean. Parking was a little busy but other then that all was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff verry nice
Stayed 5 nights in May 2026
Verified review

8/10 Good

Sergio Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Beatriz

Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Monica

Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, the best restaurant in town panama is there, super recommended
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mayra Esther

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

marouscha

Liked: Cleanliness
it's outdated for sure but its nice that its not a massive tower, low rise and charming in an old fashioned style
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Meghan

Disliked: Cleanliness, amenities, property conditions & facilities
The room was awful to be honest. And I was put on the first floor, which as a single female felt unsafe...
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and safe. Not many shops around you need to get Uber or taxi to go to the shops or boardwalk. But it’s only a couple minutes away not to far. However the hotel had the most beautiful ocean/sunset views. It had its own private beach and the swimming pool overlooking the ocean. Service was great, all staff very friendly. Rooms were spacious and very clean!! We stayed in a Ocean view room with a kitchenette. Totally recommend!!!!
Sunset view from the outdoor bar.
View from our Hitel room
They also had a bakery.
Mexican pizza from their restaurant!!! It was delicious
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jesus Antonio

Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service
It’s very convenient with the Panama restaurant but it’s time to update the hotel. Staff is very friendly and helpful and room very clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Teresa Ann

Stayed 6 nights in Mar 2026
Verified review

2/10 Terrible

Leobardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not respect the reservation, a horrible place
Stayed 1 night in Feb 2026