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5.0 out of 5

"This beachfront property is clean and safe. The staff are very helpful and friendly. It’s close to the boardwalk and many restaurants. " More

By a verified traveler on Thu 06 Apr 2023

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Hotel Description

3.5-star beachfront hotel near The Mazatlan Malecón

On the beach

A stay at this Zona Dorada hotel places you steps from Casino del Rey and within a 5-minute walk of Solar Eclipse April 8th 2024. The Mazatlan Malecón and Sea Shell City Museum are also within half a mile (1 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, a nightclub, and a restaurant. Dine at the beachfront restaurant and relax with beach umbrellas. Families will appreciate the children's pool, onsite laundry facilities, and babysitting.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Mar 21 - Mar 22

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedroom, 3 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedroom, 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Gaviana Resort ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gaviana Resort

Everyone (2)
5 out of 5
This beachfront property is clean and safe. The staff are very helpful and friendly. It’s close to the boardwalk and many restaurants.

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 11, 2023 by .

Hola muchas gracias por sus comentarios

5 out of 5
Mazatlan Carnaval 2018 was a fun time in Mazatlan.

Posted by , from san diego, california on Feb 12, 2018

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Property Features

Gaviana Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Event space at this hotel measures 4300 square feet (412 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Gaviana Resort. Limited free parking is available on a first-come, first-served basis. This 3.5-star Mazatlán hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • 2 bars on the beach
  • 2 bars or lounges
  • 4300 sq ft of conference space
  • 412 sq m of conference space
  • Nightclub
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Gaviana Resort offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Electric kettle
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

The hotel hosts a free manager's reception daily.

Beach Grill - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

BAR GAVIOTAS - This bar specializes in Italian cuisine and serves brunch and dinner. Open daily.

Osyter Bar - This beach bar specializes in seafood and serves brunch only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Gaviana Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300–300 for adults, and MXN 170–170 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Mazatlan
  • Ramada Resort Mazatlan
  • Ramada Resort Mazatlan Hotel Mazatlan

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't allowed at Gaviana Resort.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.