Central Madrid getaway
Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via Street and Puerta del Sol. Plaza de Santa Ana and Prado Museum are also within half a mile (1 km).
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.
Jan 16, 2018 by Guests Experience Esperanza R
Dear Guest, Thank you indeed for taking the time to relay your detailed and honest feedback of your recent stay with us. We strive to provide our guests with the timeless luxury and excellent service standard they deserve, and we regret this was not the impression made. We hope we will have the opportunity to welcome you back very soon. Kind Regards,
The property is closed in August.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. A health club, a rooftop terrace, and a library are also featured at the luxury The Principal Madrid. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Madrid hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
The Principal Madrid offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.
Ático by Ramón Freixa - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
La Pérgola - This rooftop bar serves light fare only. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
The Principal Madrid offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an advance authorization equal to the first night's stay and taxes for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.