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Ch Cruz Madrid

Property class: 2
Hotel near Puerta del Sol, connected to a rail/subway station in Madrid

Choose dates to view prices

Photo gallery for Ch Cruz Madrid

A hotel room with two beds, a large mirror, a ceiling fan, and a view of the outside balcony.
A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door.
A narrow hallway with a white door leading to a room with a tiled backsplash.
A historic building with classical architecture, a large Christmas tree, and a clock tower.
A narrow street lined with multi-story buildings, some with balconies and others with ground-level shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Cruz, 33 2 Izq, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room, Balcony, City View

A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door.

Superior Double Room, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Balcony, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside balcony.

Comfort Triple Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Courtyard View

A bedroom with a bed, a nightstand, a wall with a circular design, and a wardrobe.

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Single Room, Courtyard View

A hotel room with a bed, a desk, and a large abstract mural on the wall.

Traditional Single Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

Madrid Centro stay.At this Madrid Centro hotel, you'll be well placed to visit Puerta del Sol and Plaza Mayor, both within a 5-minute walk. Also, Gran Via is within half a mile (1 km) and National Prado Museum is within 2 miles (3 km).

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 2 min walk - 0.1 miles
  • Preciados Street - 2 min walk - 0.1 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 6 min walk - 0.4 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Maestro Churrero - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪Don Oso - ‬1 min walk
  • ‪Matador - ‬1 min walk

About this property

Ch Cruz Madrid

Hotel near Puerta del Sol, connected to a rail/subway station in Madrid
WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This Madrid hotel is smoke free.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Ch Cruz Madrid offers 8 air-conditioned accommodations with hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room
  • Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 270578692

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

How close is Ch Cruz Madrid to the airport?

Ch Cruz Madrid is 10.1 mi (27-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Ch Cruz Madrid?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Ch Cruz Madrid on Nov 9, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ch Cruz Madrid have an airport shuttle?

Ch Cruz Madrid offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 40 per room.

Does Ch Cruz Madrid offer free breakfast?

Ch Cruz Madrid does not offer free breakfast.

Is there a casino at Ch Cruz Madrid?

No, there is no casino at this hotel, but Casino Gran Via (9-min walk) is nearby.

What time is check-in at Ch Cruz Madrid?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Ch Cruz Madrid?

Free parking is not available at this hotel.

Does Ch Cruz Madrid have a pool?

Ch Cruz Madrid does not have a pool.

Does Ch Cruz Madrid have a spa?

There are no spa services available at this hotel.

How close is Ch Cruz Madrid to downtown Madrid?

Ch Cruz Madrid is 0.1 mi away from Madrid.

Ch Cruz Madrid Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 48 reviews
Rating 8 - Good. 19 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , clean professionally managed place , excellent location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Great location and very welcoming! The receptionist was incredibly friendly and welcoming, which made for a great first impression. The hostel is in a secure, lively area with plenty of bars and restaurants nearby. It’s also within walking distance of the metro and Puerta del Sol, making it very convenient for exploring Madrid. The area comes alive at night with various street entertainers and performers, adding to the fun atmosphere. Overall, a great location and a pleasant stay!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! The room was clean and the staff very friendly
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was okay. Staff was very nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but adequate room. It was clean and quiet.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. clean and well maintenance the place...alway smell good. minor issue y a bar near and is gonna be music all night, but with ear plugs you can fix that issue...
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely smelling. Friendly receptionist. Excellent location. Due to its great location it can be quite noisy outside at night. Only negative is the bed could be bigger.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Exccellent
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Place is too small for the cost and the street is too dirty
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas canas, almohadas no tanto. Prolijo y limpio Céntrico
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy bien ubicado y su staff muy atento, solo que no tiene elevador y debes subir tu maleta por escaleras.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a quedarme siempre que vaya
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Personalet yderst hjælpsom. Rent og pænt. Men mange trapper.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Luis bei der Rezeption ist sehr nett und kommunikativ.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La localisation de cet hôtel est parfaite pour découvrir la vieille ville à pied. Il se situe dans un quartier très animé idéal pour goûter la vie festive alors à éviter si vous cherchez la quiétude et le silence. L'accueil et la disponibilité du personnel est parfaite !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Obvio sencillo pero no lo justo por lo que pagas, pero la maravilla es la ubicación en un Madrid auténtico, despiertas y estás ya en el corazón de la ciudad
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy bien ubicado para puntos populares en Madrid.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lit très inconfortable, matelas et coussin durs, compliqué de dormir correctement dessus. Extérieur très bruyant à longueur de journée et toute la nuit à cause des ventilateurs que l'on entend même la fenêtre fermée. Murs très fins, on entend les voisins comme si ils étaient dans la même pièce que nous.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e muito funcional. A cama simples e muito confortável. Muito boa estadia. Recomendo demais pela localização central em Madrid. Conhecemos tudo a pé.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

La atención al recibir y durante la estancia es FORMIDABlE
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
É uma comodidade simples, mas fica muito bem localizado.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio adecuado y sobretodo limpio
Stayed 3 nights in Mar 2026