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Best Western Riverside Inn

2.5-star property
2400 Riverside Dr, Macon, GA 1-855-201-7819
3.8 out of 5
Good!
See all 32 travelocity Reviews

"Breakfast was particularly good. They actually had staff people making sure everyone was finding what they needed And helping folks find selections. E ... " More

By a verified traveler on Thu 11 Nov 2021

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Hotel Description

Hotel near Macon Coliseum in Macon

In Macon

Within 3 miles (5 km) of this Macon hotel, you'll find The Allman Brothers Band Museum at the Big House and Carmichael House. Hay House and Cannonball House are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room May 23 - May 24

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Riverside Inn ratings based on 32 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Riverside Inn

Everyone (20) Couples (4) Family (5)
5 out of 5

Posted by on Jan 1, 2022

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1 out of 5
We checked in on December 5 we got into our room with all our luggage in room 108 and soon found out there were adult bed bugs on the bed that my wife was laying on watching tv and I turned back the pillows and there were quite a few other small bed bugs we told the girl working there and got us another room but I am sure I have been infected with the nasty things I am home now but I have to clean and disinfect my car and all my belongings I don’t think we will be staying at the best westerns anytime soon if at all very disappointed what a mess I have now

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by L

We do apologize for the bed bug issue. This is not the norm here at our hotel. We are glad you informed us. This is the only way we know there is a problem. Bed bugs are brought in from the outside on a person belongings such as luggage purses etc. Once again we do apologize for this problem.

1 out of 5

Posted by on Nov 21, 2021

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5 out of 5
Breakfast was particularly good. They actually had staff people making sure everyone was finding what they needed And helping folks find selections. Everything was filled, warm and tasty. We needed a pet friendly place and I saw a few bad reviews but most were very good— glad I listened to the majority. I guess with a place as large as this facility, there will be an occasional screw-up, but from everything we saw, this was a great hotel for a reasonable price. I do agree that the beds were a little on the hard side, but we had a very good rest. I would definitely stay here again.

Posted by on Nov 11, 2021

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Comment from Hotel Management

Nov 11, 2021 by TD

Thank you so much for staying with us. We are glad you enjoyed your stay. We love to hear our guest's are happy.. Hope to see you again...

5 out of 5
Liked everything

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 18, 2021 by TD

Thank you so much for staying with us. We are glad you were happy with your stay..

5 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

May 30, 2021 by TD

Thanks for taking the time to rate us. WE hope you will return.

5 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

May 27, 2021 by TD

We appreciate your business. Thanks so much for the 5 star rating. Hope to see you in the future..

3 out of 5
Facility spelled of smoke. Not really clean

Posted by on May 12, 2021

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Comment from Hotel Management

May 12, 2021 by TD

Thank you for choosing our Best Western. We do apologize for the smoke smell. We appreciate your feedback.

5 out of 5

Posted by on May 1, 2021

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Comment from Hotel Management

May 11, 2021 by TD

Thank you so much for staying with us. WE hope you will return.....

5 out of 5
Friendly & courteous front desk staff and housekeeping. Well kept updated and clean rooms. Affordable rates. Beautiful pool that just opened up after covid. Pride in ownership shows. Some issues with water temp in shower but that really didn't matter to me. I kept extending my stay for business and Jahanvi at the front desk always was friendly and accommodated my needs. Definitely recommend staying here for quick or extended stay.

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 3, 2021 by TD

Thank you for choosing Best Western. We are so glad you enjoyed your stay. We hope you will stay with us again.

About the Best Western Riverside Inn

Location 2400 Riverside Dr, Macon, GA 31204

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Riverside Inn offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Riverside Inn also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Macon hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Riverside Inn offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per stay
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Riverside
  • Best Western Riverside Inn
  • Best Western Riverside Inn Macon
  • Best Western Riverside Macon
  • Riverside Best Western
  • Best Western Macon
  • Best Western Riverside Hotel Macon
  • Macon Best Western
  • Best Western Riverside Macon
  • Best Western Riverside Inn Hotel
  • Best Western Riverside Inn Macon
  • Best Western Riverside Inn Hotel Macon

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.