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"Accepted my dog. Walls are thin. Quite noisy. Staff was nice. " More

By a verified traveler on Sun 11 Dec 2022

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Hotel Description

Enjoy the free parking at this Macon hotel

In Macon

You'll find The Allman Brothers Band Museum at the Big House and Riverside Cemetery within 2 miles (3 km) of this hotel. Rose Hill Cemetery and Carmichael House are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$77* Per night/room May 31 - Jun 1

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Riverside Inn ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Riverside Inn

Everyone (21) Couples (4) Family (7)
1 out of 5
We called around 10:30 pm while we were at a late dinner in downtown Macon. It was a late evening as we went to a concert in downtown Macon and then out for dinner. No one answered. We called again around 11 pm. Once again no one answered. We then left for the hotel around 11:30. When we arrived at the hotel no one was there. We waited ten minutes more and no one was there. Finally I wandered into the hotel office hoping to see someone. No one was there; but a woman walked in and started yelling at me that I should not be in the office. I explained that we had a reservation and that we could not find anyone to let us in. She said she had been in the bathroom for five minutes. If so she should have posted a note saying she was in the bathroom and would return shortly. She was lying since no one had answered the phone for over an hour and no one was at the lobby desk for at least the ten minutes while we had been waiting. She was very angry and refused to honor our bookings. She claimed that I was rude and said she was going to call the police. I told her to go ahead and call the police. We waited over an hour for the police and finally called Travelocity and asked them to book us another hotel. Instead they called the clerk and after talking with her they chose to cancel our reservation; but did nothing to help us find anther hotel.It was after 12 midnight and we were left stranded at night without a place to stay. The service at the hotel and at Travelocity was terrible

Posted by on Apr 30, 2023

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Comment from Hotel Management

Apr 30, 2023 by manager

We are so sorry and apologized for the inconvenience faced by you. Hope you will try us again .

3 out of 5

Posted by on Apr 23, 2023

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Comment from Hotel Management

May 13, 2023 by General manager

Thank you for staying with us, we hope to see you again.

5 out of 5

Posted by , from TAMPA on Apr 20, 2023

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Comment from Hotel Management

May 11, 2023 by MANAGER

Thank you for staying with us, we hope to see you again.

5 out of 5

Posted by , from Kansas City on Mar 11, 2023

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Comment from Hotel Management

Apr 6, 2023 by General manager

Thanks for staying at our Best Western. We are glad you enjoyed your stay.

4 out of 5
Accepted my dog. Walls are thin. Quite noisy. Staff was nice.

Posted by , from HANNA CITY on Dec 11, 2022

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Comment from Hotel Management

Dec 12, 2022 by Management

Thanks for staying with us. Sorry for the noise. Hope you will try us in the future.

3 out of 5
I stayed in a pet friendly room, which means no carpet and apparently no bedspread. The floor was filthy!! I had a pair of socks on walked from one end of the room to the other and there was dirt and hair all over my socks! It was an attractive room. Had a little microwave and nice size little fridge. TV was messed up and would go blurry ever few minutes.

Posted by on Nov 21, 2022

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5 out of 5
Nice room at a great price!

Posted by on Oct 20, 2022

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Comment from Hotel Management

Oct 21, 2022 by Management

Thanks for staying with us. We are glad you enjoyed your stay.

5 out of 5
Clean place recommended

Posted by on Oct 19, 2022

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Comment from Hotel Management

Oct 19, 2022 by Management

Thanks for staying with us. Hope to see you again.

5 out of 5
Property was nice and clean and safe. Comfortable night at this hotel!

Posted by on Oct 19, 2022

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Comment from Hotel Management

Oct 19, 2022 by Management

Thanks so much for staying with us.

4 out of 5
it was everything i was looking for ,close to freeway,big parking,decent breakfast,i would go back there.

Posted by , from ST PETERSBURG on Sep 24, 2022

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Comment from Hotel Management

Sep 25, 2022 by hotel management

Thanks so much for staying with us. We hope you will come back.

About the Best Western Riverside Inn

Location 2400 Riverside Dr, Macon, GA 31204

Property Features

Best Western Riverside Inn offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Riverside Inn also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Macon hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Riverside Inn offers 120 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per stay
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Riverside
  • Best Western Riverside Inn
  • Best Western Riverside Inn Macon
  • Best Western Riverside Macon
  • Riverside Best Western
  • Best Western Macon
  • Best Western Riverside Hotel Macon
  • Macon Best Western
  • Best Western Riverside Macon
  • Best Western Riverside Inn Hotel
  • Best Western Riverside Inn Macon
  • Best Western Riverside Inn Hotel Macon

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.