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Comfort Suites Macon

2.5-star property
120 Plantation Inn Dr, Macon, GA 1-855-201-7819
3.8 out of 5
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See all 17 travelocity Reviews

"Nice size room, comfortable bed, great area, very good hot breakfast. " More

By a verified traveler on Wed 13 Oct 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Macon

City center stay

At this Macon hotel, you'll be within 3 miles (5 km) of Triangle Park and 6 miles (10 km) of Wesleyan College. Macon Little Theatre and Museum of Arts and Sciences are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95* Per night/room Apr 21 - Apr 22

Suite, Non Smoking

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites Macon ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Macon

Everyone (6) Couples (2) Family (6)
1 out of 5
This honestly might be the worst hotel I’ve ever stayed in. Ever been in a very damp basement? That was the smell that engulfed us when we walked in. I will say check in was quite easy, though the staffer did constantly ask (four times) if we had pets (no). Things were worse in the room (room 113). Yes, we could hear the highway all night, it happens. However, the room simply was not clean, with the bathroom being particularly filthy (I have pictures). The room itself was extremely “humid,” like, even the linens felt wet. Thermostat was set at 74. I immediately bumped it down to 70, hoping it would remedy that problem. All it did was make us cold and wet 30 minutes later. Why you ask? The thermostat still read 74, so it just continued to pump out freezing air. Ridiculous. At any rate, we really just wanted to get some sleep after long days of work/school and a six hour drive (we rolled in after 11). It really didn’t happen, as no one was comfortable. We refused to use the disgusting shower in the morning, so we saddled up to leave about 8:30. We were greeted outside by the same mildew smell combined with the worst cleaning solution I’ve ever encountered by a hospitality crew. We did not dare go near the breakfast area, so can’t speak on that. In closing, I’m sure their management will add their canned response under this, though if they really had any concern for such a situation, they would issue a full refund for our stay, while ensuring this won’t happen to others.

Posted by on Mar 9, 2024

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Comment from Hotel Management

Mar 12, 2024 by Manager

Hello Scott, We regret to hear about your experience and apologize for the inconveniences faced during your stay. Your feedback is valuable, and we have shared your concerns with the appropriate teams for review. We appreciate you bringing this to our attention to improve our services for future guests' satisfaction.

4 out of 5

Posted by on Mar 2, 2024

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Comment from Hotel Management

Mar 22, 2024 by Manager

Hello Douglas,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

2 out of 5
We came to check in around 4 PM. There was already 3 people waiting with only 1 person to check us in. Took about 45-50 min.

Posted by on Oct 25, 2023

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Comment from Hotel Management

Oct 28, 2023 by Manager

Hello Caroline,Thank you for bringing this to our attention. We apologize for the wait and appreciate your patience. We are constantly working to improve our service and minimize wait times.

5 out of 5
Nice size room, comfortable bed, great area, very good hot breakfast.

Posted by , from Peoria on Oct 13, 2021

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Comment from Hotel Management

Oct 14, 2021 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

5 out of 5

Posted by on Jul 19, 2021

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Comment from Hotel Management

Oct 17, 2021 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5
It was convenient to be able to get to the store without having to travel far. Nothing was wrong about the hotel.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 5, 2021 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5 out of 5
I liked that they still serve a breakfast. They wore masks and the property was maintained and clean

Posted by on Apr 23, 2021

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Comment from Hotel Management

Apr 24, 2021 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 15, 2020 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5 out of 5
location and price. Plenty os shops in area along with food courts. Even movie theater across street

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2 out of 5
Location was good for us. stayed here in the past. bed and pillows comfortable. Me and my wife stayed 6 nites. first 4 were great, last 2 terrible. a large group of people, maybe 60, came in on the Friday nite for 2 nites for a family reunion (adults and children). they partied untill after 1:30 am in the outside parking lot, loud talking, car boom boxes, we got NO sleep that nite. notified front desk next day, she took notes on our complaint, but no action, because the next nite was just as bad, Loud talking outside, plus these visitors had no consideration at all, screeming kids in the hall, slamming doors until after 1am. Me and my wife got NO sleep again, exhausted for our flight home The Free breakfast was very good but they should change it up a bit each day instead of ham and eggs, maybe hash browns, bacon or sausage with eggs. After the noise episode we will not stay there again.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Manager

Thank you for taking the time to share. We appreciate your feedback regarding our bed and location. We hope to see you again in the future.

About the Comfort Suites Macon

Location 120 Plantation Inn Dr, Macon, GA 31210

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Spa tub

Property Features

Comfort Suites Macon offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Suites Macon also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Macon hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Macon offers 75 accommodations with coffee/tea makers and complimentary weekday newspapers. These individually decorated and furnished accommodations have separate sitting areas. Plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Comfort Suites Hotel Macon
  • Comfort Suites Macon
  • Comfort Suites Macon Hotel
  • Comfort Suites Macon Hotel Macon
  • Comfort Suites Macon Hotel
  • Comfort Suites Macon Macon
  • Comfort Suites Macon Hotel Macon

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.