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The Hotel Luzern, Autograph Collection

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Photo gallery for The Hotel Luzern, Autograph Collection

A multi-story hotel with large windows and a prominent red flag on the facade.
A modern elevator with a metallic exterior and a glass door, located in a building with a contemporary design.
A modern bedroom with a large bed, a desk, and a chair.
A modern bar area with wooden ceiling, bar stools, and a variety of bottles and glasses.
A balcony with two chairs and a table, overlooking a cityscape with buildings and greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Sempacherstrasse 14, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

Junior Suite, 2 Twin Beds, Park View

  • Park view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed, Park View

A modern hotel room with a large bed, a desk with a computer, a TV, and a window with a view of trees.

Deluxe Studio, 1 King Bed, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Garden View

A modern bathroom with a large mirror, white sink, and a bench.

Suite, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 2 Twin Beds, Garden View (Garden & Park)

  • Park view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Studio, 1 King Bed, Park View

  • Park view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Corner

A modern bathroom with a large mirror, white sink, and a bench.

Junior Suite, 1 King Bed, Corner

  • Park view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, 2 Twin Beds, Park View

A modern hotel room with a large bed, a desk, and a window with a view of trees and buildings.

Deluxe Studio, 2 Twin Beds, Park View

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Studio, 2 Twin Beds, Park View

  • Park view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Mountain View (Balcony)

A balcony with two chairs and a table, overlooking a cityscape with buildings and greenery.

Suite, 1 King Bed, Balcony, Mountain View (Balcony)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Mountain View

A balcony with two chairs and a table, overlooking a cityscape with buildings and greenery.

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Lucerne

City center stay.Within a 10-minute walk of the hotel, you'll find KKL Lucerne and Chapel Bridge. Also, Lucerne Town Hall is within half a mile (1 km) and Lion Monument is within 2 miles (3 km).

What's nearby

  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • KKL Lucerne - 6 min walk - 0.4 miles
  • Lion Monument - 15 min walk - 0.8 miles
  • Chateau Guetsch - 19 min walk - 1.0 mile

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bacio Della Mamma - ‬3 min walk
  • ‪Hotel Anker - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

The Hotel Luzern, Autograph Collection

5-star luxury hotel near KKL Lucerne
As a guest of The Hotel Luzern, Autograph Collection, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury The Hotel Luzern, Autograph Collection also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 5-star Lucerne hotel is smoke free.

  • 30 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Hotel Luzern, Autograph Collection offers 30 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Renaissance Lucerne Hotel
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 530 reviews
$346 nightly
The price is $367
Aug 30 - Aug 31
Total with taxes and fees
Renaissance Lucerne Hotel

Property amenities

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 25 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 100 per accommodation, per stay, plus a one-time cleaning fee of CHF 100
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Cribs (infant beds) are available for CHF 80.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 25 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Pet fee: CHF 100 per accommodation, per stay plus CHF 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 80.0 per night
  • Rollaway bed fee: CHF 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

How close is The Hotel Luzern, Autograph Collection to the airport?

The Hotel Luzern, Autograph Collection is 42.2 mi (65-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Luzern, Autograph Collection?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on Sep 2, 2026 start from $479, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Luzern, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at The Hotel Luzern, Autograph Collection.

How close is The Hotel Luzern, Autograph Collection to the beach?

This hotel is 11.6 mi (17-min drive) from Seebad Eich.

Does The Hotel Luzern, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at The Hotel Luzern, Autograph Collection, but buffet breakfast is offered for a fee of CHF 35 for adults and CHF 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Hotel Luzern, Autograph Collection?

No, there is no casino at this hotel, but Grand Casino Lucerne (16-min walk) is nearby.

What time is check-in at The Hotel Luzern, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Hotel Luzern, Autograph Collection?

Free parking is not available at this hotel.

Does The Hotel Luzern, Autograph Collection have a pool?

The Hotel Luzern, Autograph Collection does not have a pool.

Does The Hotel Luzern, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is The Hotel Luzern, Autograph Collection to downtown Lucerne?

The Hotel Luzern, Autograph Collection is 0.3 mi away from Lucerne.

The Hotel Luzern, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 197 reviews
Rating 8 - Good. 54 out of 197 reviews
Rating 6 - Okay. 18 out of 197 reviews
Rating 4 - Poor. 9 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, amenities, property conditions & facilities
Modern artsy hotel, along with a complementary upgrade for being a Marriott member
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service.

This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, room comfort

No hot water

Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Venkat

Liked: Cleanliness, staff & service
The A/C wasn’t working, and it was very uncomfortable to sleep at night. We went to Pfistern for dinner, but they said they didn’t have any reservation for us, even though the hotel had assured us they called. Anyway, overall it was just an okay experience. The staff was friendly, though.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Design pur

Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent helpful and friendly staff

The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

GeoCel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement top, pas de parking, mais stationnement facile proche de l'hôtel. Chambre spacieuse et deco branchée et moderne. Personnels tres accueillants.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요

카펠교 걸어서 10분미만이라 좋고 깔끔한편입니다.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Erwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déplorable nous avons dû quitter l'hotel

Hôtel complètement sur évalué, jamais il mérite 5 étoiles, la suite n'est pas une suite tellement petite, pas de rideaux aux fenêtres, stores défectueux impossible de fermer la vue directe depuis la rue. Nous avons été obligés de demander un remboursement total de la la réservation et avons trouver dans l'urgence un autre hôtel. Le design est pas mal, mais le niveau de propreté totalement négligé. Les communs sont pas du tout à la hauteur d'un hôtel 5 étoiles, ça ressemble à un 3 étoile et encore. Bref nous espérons que la direction de l'établissement saura prendre les mesures nécessaires.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel different concept.

It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
einzigartige Architektur ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Keess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi designhotel met bijzondere sfeer op perfecte locatie. Jammer dat het ontbijtje (30 Chf) zo magertjes was. Met fabrieksjus. Echt dissonant. Dus gewoon daar gaan slapen en in het sfeervolle luzern gaan ontbijten
Stayed 1 night in May 2019
Verified review

10/10 Excellent

SUNGCHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다

깨끗하고 루체른 역에서 가까워서 좋습니다.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren rundum zufrieden. Service war zuvorkommend die Zimmer sauber
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Room comfort
+ sehr gutes Essen im Bam Bou + Lage (gleich neben Bahnhof) + Buskarte ist im Preis inbegriffen -Spinnennetz an Decke und unsaubere Wände -Komfort des Zimmers war zu bemängeln -Roomservice kam ohne anzuklopfen ins Zimmer (wurden dadurch geweckt) -Lärmpegel im Zimmer (Strasse hörte man sehr gut)
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

CHENGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的飯店

非常好的飯店，設備新又乾淨，房間又大，離火車站10鐘內的路程，飯店不大不會太多人。
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

YOUNGGEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다!

스위스 숙소들이 비쌌던 것에 비해 저렴하되 5성급의 호텔답게 좋았습니다 ^^ 네스프레소 커피머신이 제공되어 커피도 방에서 타먹을 수 있고, Lift도 제공되어 편하게 캐리어를 올릴 수 있었습니다. 방도 넓고 방음도 잘 됐습니다.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

EleS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vicino al centro e alla stazione dei treni. Personale disponibile e professionale. Camera molto silenziosa
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Tolles Zimmer (gratis upgrade😊), super Lage nahe Bahnhof und KKL, sehr freundliches Personal, einzig die Kaffeemaschine im Zimmer streikte - insgesamt: sehr empfehlenswert!
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Andreas

Äusserst freundliches Personal, ganz tolles Zimmer, ruhig und ein sehr komfortables Bett. Nochmals; das Personal war sensationell
Stayed 1 night in Nov 2018

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