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Homewood Suites by Hilton Lubbock

3-star property
5320 W Loop 289, Lubbock, TX 1-855-201-7819
3.8 out of 5
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See all 13 travelocity Reviews

"I enjoyed the room and the breakfast. Thank you very much. " More

By a verified traveler on Mon 21 Nov 2022

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Hotel Description

3-star guestrooms with kitchens

In entertainment district

Stay at this Lubbock hotel and you'll be within half a mile (1 km) of Ballet Lubbock and 2 miles (3 km) of South Plains Mall. Lubbock Premiere Cinema and West End Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 5 Max
$93* Per night/room Feb 12 - Feb 13

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Homewood Suites by Hilton Lubbock ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Lubbock

Everyone (5) Couples (2) Family (1)
4 out of 5
I enjoyed the room and the breakfast. Thank you very much.

Posted by on Nov 21, 2022

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Comment from Hotel Management

Nov 21, 2022 by DOS

Thank you for the review

1 out of 5

Posted by on Aug 15, 2022

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2 out of 5
I booked 4 expensive rooms all in my name thru Travelocity paid in full prior to funeral that was to occur on Sat. 13th in Dimmitt. My problem is that Travelocity and Hilton have a horrible communication problem and I will never use either again. Example after arrival on Friday 12th I was told the big room (double room with 2 king beds) for grandaughter with 5 kids (ages 4 months to 12) was not available. So we had to get side by side rooms for her. My room on arrival a/c busted so moved to another room. On Saturday coming back from funeral told my son and his family room was just for 1 night not two as I had paid for. Stains on bed sheets and towels bath tub we had to clean before using Tv's with pixels and more at a time when we are just finished with burial of 88yr Mom. None of this had to be this way. The folks at the hotel did address all issues and made adjustments with apologies. Several other family members stayed at same place with us. None of us will return. You both Hilton and Travelocity need to fix yourselves so this does not happen to other families anytime let alone when grieving. Charle Gayle 713-306-1248.

Posted by on Aug 15, 2022

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Comment from Hotel Management

Oct 12, 2022 by DOS

Thank you for your feedback, your concerns have been addressed.

5 out of 5
I Liked the cleanness of the rooms; the beds were really comfortable. I liked the kitchen, and living area, with the big screen, TV. there is a little were and tear on the walls, in room, that a little paint can' fix. other than that, I will stay again and recommend family and friends.

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 13, 2022 by Kat Bloom, AGM

Thank you for your review and for recommending us to your family and friends. We cant wait to welcome you back again.

3 out of 5
Location next to Chuck E Cheese & easy walk to Joes Crab Shack. Breakfast at hotel was good with options for take away or eat in public area. Room was clean but some maintenance deferrred - bathroom door was difficult to close; chipped paint on bathroom & living rooms walls; elevator did not work at ck in...

Posted by on Feb 1, 2022

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Comment from Hotel Management

Feb 1, 2022 by Kat Bloom, AGM

Thank you for your review. Good or bad we use them to improve our guest experience. I'm glad that you enjoyed your room, minus the maintenance issues. We have just hired a second maintenance man and now will have the availability to fix issues in our rooms quicker. We hope you will come back and stay with us again.

4 out of 5

Posted by on Dec 28, 2021

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Comment from Hotel Management

Oct 11, 2022 by DOS

Thank you for your review

1 out of 5

Posted by on Dec 12, 2021

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Comment from Hotel Management

Oct 11, 2022 by DOS

Thank you for your review.

4 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Whitney R.

Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

5 out of 5

Very nice

My husband and I chose this hotel because it looked like it met all our needs. I was having surgery and we needed a place that offered comfort as well as an ability to cook our meals. The staff was very nice and welcoming, room was clean. The bed was comfortable if you like firmer beds.

Posted by , from lubbock, tx on Dec 25, 2015

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5 out of 5

Excellent Choice

Our stay (5 ladies) was a pleasant experience from the very beginning. The lobby and dining room at the entrance are beautifully appointed. The night clerk could not have been nicer or more accomodating to us. We enjoyed meeting her. The housekeeping staff was very pleasant as well. The hallway is nicely lit and every inch of the hotel that we came into contact with was very clean and well maintained. The rooms are very spacious with comfortable seating in the living room and very comfortable beds. The bedroom portion of the suite (2 queen beds) had plenty of room to get around so we did not feel cramped. Fully stocked kitchenette including popcorn for a snack and a dishwasher. There was plenty of room in the closet for 5 women's clothes for a long weekend stay. It could be a bit cramped for one person to be at the vanity/sink area and someone else getting to the toilet/bathtub area or getting into the closet due to the layout. The room was very quiet with no noise leaking in from the hallway or adjoining rooms. Breakfast in the dining room was another thing that adds to the value of this hotel. Very tasty menu and wonderful fresh coffee each morning. Overall, compared to 4 & 5 star hotels we have stayed at in Dallas, I have to give this location a 5 star rating.

Posted by on May 12, 2008

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About the Homewood Suites by Hilton Lubbock

Location 5320 W Loop 289, Lubbock, TX 79424

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

Homewood Suites by Hilton Lubbock offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Lubbock. The hotel can provide a complimentary grocery shopping service and wedding services. Self parking is free. This 3-star Lubbock hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 4 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2001
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Lubbock offers 74 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LED television
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 8:30 AM and on weekends from 8:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • wood Suites Hilton Lubbock
  • Homewood Suites Hilton Hotel Lubbock
  • Homewood Suites Hilton Lubbock
  • Homewood Suites Lubbock
  • Lubbock Homewood Suites
  • Homewood Lubbock
  • Homewood Suites By Hilton Lubbock Hotel Lubbock
  • Homewood Suites Hilton Lubbock Aparthotel
  • Homewood Suites by Hilton Lubbock Hotel
  • Homewood Suites by Hilton Lubbock Lubbock
  • Homewood Suites by Hilton Lubbock Hotel Lubbock

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.