Quality Suites

2.5 star property
Hotel near South Plains Mall in Lubbock

Choose dates to view prices

Photo gallery for Quality Suites

Exterior
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪5 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

In Lubbock .You'll be within half a mile (1 km) of South Plains Mall and 2 miles (3 km) of Lubbock Premiere Cinema with a stay here. Also, Spectrum & OMNI Theater is within 3 miles (5 km) and Water Rampage is within 6 miles (10 km).

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Christian University - 5 min drive - 3.8 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.9 miles
  • Texas Tech University - 7 min drive - 6.5 miles
  • Buddy Holly Center - 9 min drive - 8.6 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Bubba's 33 - ‬9 min walk
  • ‪The Cheesecake Factory - ‬11 min walk

About this property

Quality Suites

Hotel near South Plains Mall in Lubbock
Quality Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites. Free self parking is available.
  • 65 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

How close is Quality Suites to the airport?

Quality Suites is 14.6 mi (18-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Suites?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Quality Suites on Nov 9, 2025 start from $62.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Suites have an airport shuttle?

Airport shuttle services are not available at Quality Suites.

Does Quality Suites offer free breakfast?

Quality Suites offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Suites?

Check-in begins at 4:00 PM.

Is there free parking at Quality Suites?

This hotel offers free self parking.

Does Quality Suites have a pool?

Quality Suites features a seasonal outdoor pool.

Does Quality Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Suites to downtown Lubbock?

Quality Suites is 4.8 mi away from Lubbock.

Quality Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1011 reviews
Rating 8 - Good. 287 out of 1011 reviews
Rating 6 - Okay. 129 out of 1011 reviews
Rating 4 - Poor. 80 out of 1011 reviews
Rating 2 - Terrible. 57 out of 1011 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are touring the U.S. and this motel really met all our needs. Everything was perfect there.
Stayed 1 night in Jul 2025

8/10 Good

Dereck

Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Spacious

The hotel has a great spacious set up in the lobby. And the rooms are spacious, which is a plus you have a place to sit apart from the bed.
Stayed 1 night in Jul 2025

6/10 Okay

Cameosha

The breakfast was really good
Stayed 3 nights in Jul 2025

6/10 Okay

Aurora

Disliked: Cleanliness, property conditions & facilities
Ice machine not working on 1st floor and no elevator so you have to use stairs to go to 2nd floor and ice machine was at the end of the floor breakfast was ok there was not a lot of low calorie or carb free options
Stayed 2 nights in Jul 2025

8/10 Good

Tina, Fairfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hoping for a swim but didn’t know the pool was under construction. Maybe I missed the notice but I sure saw it when we got there and the pool was empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Aisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets. Old smell in the rooms, lobby had trash and people sleeping on couches
Stayed 1 night in Jun 2025

6/10 Okay

Marisela

Traveled with group
Disliked: Amenities
Friendly staff. The room was clean, and close to shopping center and restaurants. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, property conditions & facilities
Check in was prompt and professional. Room was clean
Stayed 1 night in Jun 2025

10/10 Excellent

FREDDY R.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility clean
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very bad stay for me… rooms were dirty, beds were uncomfortable and did not look clean, and the noise was ridiculous. No matter where you walked or went in Hotel… I also felt very unsafe here. I will not be staying here again when I visit my kids.
Stayed 1 night in Jun 2025

2/10 Terrible

brianna

Stayed 1 night in Jun 2025

8/10 Good

RODOLFO

Stayed 2 nights in Jun 2025

6/10 Okay

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The laminate flooring was literally flaking off under our feet. It was clean, but not in good repair.
Stayed 1 night in Jun 2025

10/10 Excellent

Francisca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Front desk lady was nice..clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Room

The staff was very accommodating. The room was comfortable but half of the floor was sticky and the other was slippery.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

6/10 Okay

Carlos

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The first room they gave us had a bug/gnat infestation. They switched us to a different room and the cold water faucet handle in the bathroom sink wouldn’t budge, so we only had hot water.
Stayed 3 nights in Jun 2025

4/10 Poor

Lucas

Stayed 1 night in Jun 2025

8/10 Good

Jeree

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator
Stayed 1 night in Jun 2025

10/10 Excellent

Ellis

Stayed 1 night in May 2025