Quality Suites Lubbock Southwest

Property class: 2.5
Hotel near South Plains Mall in Lubbock

Choose dates to view prices

Photo gallery for Quality Suites Lubbock Southwest

Exterior
Seasonal outdoor pool
Free daily full breakfast
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

In Lubbock .You'll be within half a mile (1 km) of South Plains Mall and 2 miles (3 km) of Lubbock Premiere Cinema with a stay here. Also, Spectrum & OMNI Theater is within 3 miles (5 km) and Water Rampage is within 6 miles (10 km).

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • Huneke Park - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 6.8 miles
  • Buddy Holly Center - 9 min drive - 9.3 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Barnes & Noble Café - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Hotel near South Plains Mall in Lubbock
Quality Suites Lubbock Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Lubbock Southwest. Free self parking is available.
  • 65 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

How close is Quality Suites Lubbock Southwest to the airport?

Quality Suites Lubbock Southwest is 14.7 mi (19-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Suites Lubbock Southwest?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Quality Suites Lubbock Southwest on May 6, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Suites Lubbock Southwest have an airport shuttle?

Airport shuttle services are not available at Quality Suites Lubbock Southwest.

Does Quality Suites Lubbock Southwest offer free breakfast?

Quality Suites Lubbock Southwest offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Suites Lubbock Southwest?

No, there is no casino at this hotel.

What time is check-in at Quality Suites Lubbock Southwest?

Check-in begins at 4:00 PM.

Is there free parking at Quality Suites Lubbock Southwest?

This hotel offers free self parking.

Does Quality Suites Lubbock Southwest have a pool?

Quality Suites Lubbock Southwest features a seasonal outdoor pool.

Does Quality Suites Lubbock Southwest have a spa?

There are no spa services available at this hotel.

How close is Quality Suites Lubbock Southwest to downtown Lubbock?

Quality Suites Lubbock Southwest is 4.8 mi away from Lubbock.

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 467 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 130 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 71 out of 1008 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Erick

Stayed 1 night in Feb 2026

8/10 Good

david

Business traveler
Liked: Amenities
Staff
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Room was damaged, dirty towel. All employees except the night manager, were racist and discriminatory. Said my kids were loud and running down halls all night, but they were asleep. Threatened to call cops because my kids are homeschooled and not in regular school, and because they don’t like to wear shoes in the hotel. They don’t like me making reservations through hotels.com and said that I cannot stay there unless I make a reservation through their number or website.
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Angelita J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room friendly staff very nice stay 4 days and going back February
Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

8/10 Good

Kenneth

Stayed 3 nights in Jan 2026

4/10 Poor

Don

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

6/10 Okay

Chane

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

4/10 Poor

Elaine

Traveled with family
My husband spilled water when he fell in the middle of the night and when I mopped the water up with one of the bathroom towels, it came up with an amazing amount of dirt on it The room was dusty. There was a cracked lampshade. There was colouring and scribbling on one of the bulkheads. The microwave was dirty with encrusted food. Woodwork was damaged in several places. Pillows, mattress and sheets were fine and comfortable. The front desk staff were personable and we had very little other contact with staff. My husband fell in the middle of the night not due to any negligence on the part of the property and we were in a hurry to leave and get on the road so I did not voice my concerns with the front desk upon leaving. I work in hospitality myself and it grieves me to leave these critcal comments as I know that hospitality workers in general are often overworked and underpaid. But I would not recommend this hotel to anyone unfortunately.
Stayed 1 night in Dec 2025

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities, room comfort
The shower was draining really slow and there was hair in the tub from a previous occupant. I asked them to take a look at it and they took care of it without any problems. Friendly staff, prompt response, much appreciated!
Stayed 2 nights in Jan 2026

4/10 Poor

Keshawn

Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Esteban

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was great service was wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Colin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice but not as big as other suites we often get. Clean common areas and rooms, good breakfast, but key cards kept malfunctioning and had to keep walking all the way to front entrance with small children in cold weather. Asked front desk about parking lot cameras as I had valuables in pickup bed and they could not say whether they work or not and they can’t view them apparently. This caused me to keep going outside and checking. Also, had strange person roaming hallways and when brought to front desk staff there was no concern or interest taken.
Stayed 2 nights in Dec 2025