Quality Suites Lubbock Southwest

2.5 star property
Hotel near South Plains Mall in Lubbock

Choose dates to view prices

Photo gallery for Quality Suites Lubbock Southwest

Exterior
Seasonal outdoor pool
Lobby
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

In Lubbock .You'll be within half a mile (1 km) of South Plains Mall and 2 miles (3 km) of Lubbock Premiere Cinema with a stay here. Also, Spectrum & OMNI Theater is within 3 miles (5 km) and Water Rampage is within 6 miles (10 km).

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • Huneke Park - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 6.8 miles
  • Buddy Holly Center - 9 min drive - 9.3 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bubba's 33 - ‬10 min walk
  • ‪The Cheesecake Factory - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Hotel near South Plains Mall in Lubbock
Quality Suites Lubbock Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Lubbock Southwest. Free self parking is available.
  • 65 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

How close is Quality Suites Lubbock Southwest to the airport?

Quality Suites Lubbock Southwest is 14.7 mi (19-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Suites Lubbock Southwest?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Quality Suites Lubbock Southwest on Nov 28, 2025 start from $71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Suites Lubbock Southwest have an airport shuttle?

Airport shuttle services are not available at Quality Suites Lubbock Southwest.

Does Quality Suites Lubbock Southwest offer free breakfast?

Quality Suites Lubbock Southwest offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Suites Lubbock Southwest?

No, there is no casino at this hotel.

What time is check-in at Quality Suites Lubbock Southwest?

Check-in begins at 4:00 PM.

Is there free parking at Quality Suites Lubbock Southwest?

This hotel offers free self parking.

Does Quality Suites Lubbock Southwest have a pool?

Quality Suites Lubbock Southwest features a seasonal outdoor pool.

Does Quality Suites Lubbock Southwest have a spa?

There are no spa services available at this hotel.

How close is Quality Suites Lubbock Southwest to downtown Lubbock?

Quality Suites Lubbock Southwest is 4.8 mi away from Lubbock.

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 452 out of 1006 reviews
Rating 8 - Good. 285 out of 1006 reviews
Rating 6 - Okay. 129 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bailey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stayed for one night room was spacious and clean no problems
Stayed 1 night in Aug 2025

2/10 Terrible

Farshid

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of chlorine is overwhelming. At least the window opens to air out the room. The room was dusty. The sheets had stains on them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I've stayed at this location several times over the last few years. The staff is very polite but the property is showing some signs of age and neglect. I did find a hot cheetoh in my room on the floor, but we don't eat those. Sooo...maybe a better cleaning job? Also there are leaky pipes all through the public areas of the building. The ceiling tiles prove it. The fire extinguishers are out of certification date by more than a year, and the sprinkler heads in our room looked rusted. I didn't even want to ask about the last fire alarm inspection date. Be forewarned: there is NO elevator here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a quick stay for the weekend! Quality suites was exactly what I needed, it was clean with an easy check in and nice staff. There are restaurants near by and a wal mart that was super close!
Stayed 2 nights in Aug 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom were clean and not bad for the price. Though the room didn’t have the smoking smell as it was non-smoking the moment you step out of the room you could smell weed. But overall it was a nice hotel with good breakfast in the morning.
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was internet down several hours one day but was repaired. Good stay for the price
Stayed 4 nights in Aug 2025

10/10 Excellent

Javiez

Liked: Cleanliness, amenities
Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation and it worked out perfectly ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Rojelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveler
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
Front counter ladybwas very nice and professional. Our room needed the floors cleaned and the shower curtain was loose so it wouldnt stay closed and floor got pretty wet.
Stayed 1 night in Aug 2025

2/10 Terrible

Rishi Raj

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There’s a musty smell in the room, and in the bathroom, there’s only a curtain but no proper water stopper, so the water spreads everywhere when I take a shower.
Stayed 1 night in Aug 2025

8/10 Good

Peter W

Traveled with group
Liked: Cleanliness, staff & service, room comfort
There were a few issues, the hair dryer didn’t work but they replaced it upon request. Bed was the most comfortable of any on our cross country trip. Floors could be replaced but it was clean.
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sheldon

Stayed 1 night in Jul 2025

2/10 Terrible

Genene, Tome

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren't enough characters in the review box to tell you all the issues. Bottom line, don't waste your money here. Very dirty, sticky floors, couch in the room was filthy and stained, room smelled musty, no shower curtain, no bar soap and deadbolt didn't work. Only the metal bar across the door stopped a guy from coming in unannounced. Front desk was annoyed with our requests and after checking out early my request for a refund was denied because I didn't file a complaint with the property.
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Doc appointments. Good deal Convenient to Mall, theater, shopping etc.
Stayed 1 night in Jul 2025