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5.0 out of 5

"This is the second time we've stayed here. We love Hancock House for it's free parking, easy check-in, location to Toast (great breakfast spot) and ea ... " More

By a verified traveler on Sun 06 Feb 2022

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Hotel Description

3-star aparthotel in Downtown Louisville

Downtown Louisville stay

Within a 10-minute walk of this Downtown Louisville aparthotel, you'll find Louisville Slugger Field and University Of Louisville Hospital. University of Louisville Hospital and Thomas Edison House are also within half a mile (1 km).

Free WiFi, kitchens

The 16 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sitting areas, and TVs. Housekeeping is available on request.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premier Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hancock House ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hancock House

Everyone (1) Couples (1)
5 out of 5
This is the second time we've stayed here. We love Hancock House for it's free parking, easy check-in, location to Toast (great breakfast spot) and easy access to downtown Louisville attractions.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 14, 2022 by Clayton Cadarette - General Manager

Thank you for sharing your Uniquely Louisvillian Lodging experience. I am glad you enjoyed your escape from the traditional hotel experience. I am always happy to hear when our guests feel at home in Hancock House. We hope to see you again!

5 out of 5

Posted by on Jul 21, 2021

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Property Features

Hancock House offers its guests an elevator. The front desk is open around the clock. Free self parking is available. This 3-star Louisville aparthotel is smoke free.

  • 16 guestrooms or units
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hancock House offers 16 air-conditioned accommodations with hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • Television
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Private entrance
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.0 percent will be charged
  • Cleaning fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Housekeeping fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hancock House Aparthotel
  • Hancock House Louisville
  • Hancock House Aparthotel Louisville
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.