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"While checking in the receptionist said he was going to give us an upgrade. We paid for a Crown Suite. Instead of an upgrade he downgraded us. The fol ... " More

By a verified traveler on Mon 13 Sep 2021

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Hotel Description

5-star luxury hotel near Sunset Strip

In shopping district

Within a 15-minute walk of this Norma Triangle hotel, you'll find Sunset Strip and Melrose Avenue. Also, Whiskey a Go Go is within half a mile (1 km) and Cedars-Sinai Medical Center is within 2 miles (3 km).

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, express check-out, and valet parking. Enjoy the 24-hour gym and free buffet breakfast each morning.

Soaking tubs, free wired Internet

Boasting deep soaking bathtubs, the 226 guestrooms also offer free wired Internet and pillowtop beds. LCD TVs come with digital channels, and other amenities include iPod docks and minibars.

London Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$399* Per night/room Dec 12 - Dec 13

Vista Double Suite, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Gate Two Bedroom Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Gate One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vista Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crown Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The London West Hollywood at Beverly Hills ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The London West Hollywood at Beverly Hills

Everyone (1)
3 out of 5
While checking in the receptionist said he was going to give us an upgrade. We paid for a Crown Suite. Instead of an upgrade he downgraded us. The following day I asked what type of suite we were in and the front desk said It was surely a downgrade. It just rubs me the wrong way that they were going to get away with this type of service. The lady in the front was very nice and gave us a $60 credit and offered to move us, but by the time we found out it was halfway into our trip and it would have been annoying to move all of our stuff. Expect to be treated different if you don’t look expensive, Other than that the rooms were great and the roof top pool had great service.

Posted by on Sep 13, 2021

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4 out of 5

London, West Hollywood, is highly recommended

Pros: Really like the proximity to Sunset and ability to walk to restaurants, shopping, etc.
Cons: Really, other than we had a low floor room and heard a lot of street noise, the hotel itself is very nice.
The London WH was great. Central location, lovely room, beautiful pool, nice bar and staff. A plus that really nice breakfast was included each day. Our daughter lives nearby, so we will definitely return for another stay. Took notes about which rooms I would request, however, since we would prefer a quieter location.

Posted by , from Northern California on Mar 24, 2015

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About the The London West Hollywood at Beverly Hills

Location 1020 N San Vicente Blvd, West Hollywood, CA 90069

Property Features

The London West Hollywood at Beverly Hills offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available daily. Wired Internet is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury The London West Hollywood at Beverly Hills. Parking is available for a fee. A complete renovation of The London West Hollywood at Beverly Hills was completed in December 2018. Smoking is allowed in designated areas at this 5-star West Hollywood hotel.

  • 1 building
  • 226 guestrooms or units
  • 10 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The London West Hollywood at Beverly Hills offers 226 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This West Hollywood hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Boxwood - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per night
  • Resort fee: USD 32.42 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Hotel
  • London Hotel West Hollywood
  • London West Hollywood
  • West Hollywood London
  • The London West Hollywood Hotel West Hollywood
  • London West Hollywood Hotel
  • London West Hollywood Beverly Hills Hotel
  • London Beverly Hills Hotel
  • London West Hollywood Beverly Hills
  • London Beverly Hills
  • London West Hollywood at Beverly Hills
  • The London West Hollywood at Beverly Hills Hotel
  • The London West Hollywood at Beverly Hills West Hollywood
  • The London West Hollywood at Beverly Hills Hotel West Hollywood

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The London West Hollywood at Beverly Hills is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.