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The Ambrose

3.5-star property
1255 20th Street, Santa Monica, CA 1-855-201-7819

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4.4 out of 5
Excellent!
See all 26 Travelocity Reviews

"With the limitations and Covid-19 restrictions in place, the stay was 5/5 stars. From checking in to checking out. Staff was comforting and easy to ta ... " More

By a verified traveler on Mon 17 May 2021

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Hotel Description

3.5-star hotel in Mid-City

In Santa Monica

Your stay at this Mid-City hotel places you within 2 miles (3 km) of Santa Monica College and Third Street Promenade. Santa Monica Place and Santa Monica Beach are also within 2 miles (3 km).

Business services

A fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas.

Free Internet, LED TVs

The 77 guestrooms offer free WiFi and free wired Internet, LED TVs with cable channels, and refrigerators. Other amenities include minibars, premium bedding, and hair dryers. Housekeeping is available once per stay.

Traditional King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$223* Per night/room Oct 4 - Oct 5

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Double- 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Ambrose ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ambrose

Everyone (4)
5 out of 5
With the limitations and Covid-19 restrictions in place, the stay was 5/5 stars. From checking in to checking out. Staff was comforting and easy to talk to. Look forward to booking here again in the future.

Posted by on May 17, 2021

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Comment from Hotel Management

May 28, 2021 by Hilary

We are happy to hear that you noticed that we are looking out for our guest during these uncertain times during a pandemic. We want all our our guest to feel safe and know that we are indeed looking after your safety as well as our employee's. We are happy that you had a lovely stay and we hope to see you back soon.

5 out of 5

Posted by on Oct 16, 2018

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Comment from Hotel Management

Oct 16, 2018 by Ambrose Management

Thank you for your feedback.

4 out of 5
Nice quiet hotel and great with proximity to UCLA medical center Santa Monica

Posted by , from Westlake Village CA on Oct 8, 2018

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Comment from Hotel Management

Oct 16, 2018 by Hilary West

Thank you for staying with us, glad you enjoyed your stay.

5 out of 5

30th Wedding Anniversary!!!

Pros: Staff were amazing!! Rooms were beautiful and very clean. Liked the breakfast in the morning. Having parking available. Quiet
Cons: Nothing. Loved this hotel!!!
Location: Close to beach, Santa Monica Pier, Montana Street, great restaurants, shopping on the Promenade.
Amazing Hotel in Santa Monica!!! Staff and service are remarkable. Quiet comfortable clean rooms. Continental breakfast in the morning was amazing!! Parking available for $25 a night which is the going rate for nice boutique hotels. Bikes available to use for an easy ride to the beach. Lovely stay. When i spoke with Alfred and mentioned that i wanted to surprise my husband with a special treat for our anniversary, he had a beautiful cake and 30th Anniversary card delivered to our room!!! Alfred even went that extra mile and purchased candles for the cake!!! A surprise to both my husband and i was that our room had it's own private balcony with beautiful furniture and a gas fireplace. Beautiful space to have a glass of wine and watch the fire. I will absolutely stay here again. My husband and i were very impressed with the service and staff at the Ambrose!!!

Posted by , from Wisconsin on May 21, 2017

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Comment from Hotel Management

Jun 28, 2017 by GM Ambrose

Thank you for the very nice feedback and Happy Anniversary! I am glad that Alfred and the team provided you both with amazing service and that you enjoyed you stay. We look forward to your return to Ambrose Santa Monica. Warm regards, Matt Bernard General Manager

5 out of 5

Great Hotel

My daugher and I enjoyed your hotel very much!! Not only was it beautifully furnished and comfortable but the staff were very kind and professional. We also enjoyed taking the bikes for a ride around town. Another pleasant addition was the breakfast spread!!! Very well done!! We will definitely recommend you to friends and family!!

Posted by , from Seattle on Aug 30, 2016

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1 out of 5

don't bother

We went to the Ambrose, despite its terrible location, because it supposedly has a free shuttle to parts of Santa Monica you might actually want to visit. Not so for kids under 8. They don't post this on their website, mind you. The staff is terrible and unresponsive. The room was tiny and overlooked a parking structure. The location is far from shops, restaurants, or the beach. Oh, and it's expensive. Look elsewhere...

Posted by on Dec 9, 2012

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4 out of 5

I will stay in this hotel again.

Pros: Free breakfast, Free Internet, good location
Cons: getting old need some rennovations
This is my third time I stayed in this hotel. I still liked it because of it's location, breakfast, and the convenient parking. However, the rooms are getting old and they need some rennovations.

Posted by , from SF on Jul 28, 2012

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5 out of 5

Reliably satisfactory

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The hotel is older and has been gently used. The staff are always accomodating and repsonsive. I have some back problems and when I found I could not sleep comfortably in the bed (it is a very comfortable bed for most) a bed board was promptly installed. The continental breakfast is wonderful. This is our fourth stay and as the headline suggests were quite satisfied again.

Posted by , from Phoenix, AZ, USA on Jan 16, 2012

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4 out of 5

Quiet and Convenient near the Beach

Pros: Free breakfast, Close restaurants, Quiet, location
Cons: showing a little wear and tear, no pool
My daughter picked this hotel for us on a trip to SM in 2005. It was fresh and lovely and we had a fabulous room which really stood out in our memories. On our return trip in 2010 with husband and son in tow five years later the Ambrose was beginning to show it's age in the flooring and furnishings in the lobby area. Breakfast is good, but is definitely continental only. We booked 2 rooms and one was too small and drab. They generously allowed us to tour all available in the superior class we paid for until we found the perfect one. Staff are polite and helpful but this is definitely not a hotel where you get fawned over. The value, serenity, location and comfort can't be beat. Picky husband and son arrived later that day and husband raved about it but 14 yo old son said it was too "zen" for him, albeit he loved playing with the full size zen garden in front of the fireplace. I will stay there again.

Posted by , from Houston on Apr 26, 2011

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4 out of 5

weekend getaway

Pros: Free breakfast, Close restaurants, Quiet
A quick last minute trip to Malibu, excellent hotel well located near the activities we planned to visit.

Posted by on Apr 23, 2011

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About the The Ambrose

Location 1255 20th Street, Santa Monica, CA 90404

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

The Ambrose offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Ambrose. Parking is available for a fee. This 3.5-star Santa Monica hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Ambrose offers 77 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Minibar
  • LED television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.55 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Concierge service
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambrose Hotel
  • Ambrose Hotel Santa Monica
  • Ambrose Santa Monica
  • The Ambrose Hotel
  • The Ambrose Santa Monica
  • The Ambrose Hotel Santa Monica

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.