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"Seemed like there was poor communication with Travelocity meaning we got the wrong type of room, which was then replaced by a smoking room. Once that ... " More

By a verified traveler on Sun 02 Jan 2022

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Hotel Description

Hotel near Los Angeles Equestrian Center in Burbank

Near the airport

Within 2 miles (3 km) of this Burbank hotel, you'll find Los Angeles Equestrian Center and Walt Disney Studios. Warner Brothers Studio and Los Angeles Zoo are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 50 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Pillowtop beds, premium bedding, and hydromassage showerheads are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Jun 6 - Jun 7

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Portofino Inn Burbank ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Portofino Inn Burbank

Everyone (8) Couples (3) Family (5)
4 out of 5
Seemed like there was poor communication with Travelocity meaning we got the wrong type of room, which was then replaced by a smoking room. Once that was straightened out things went smoothly. Not fancy but clean. Manager was very friendly and helpful.

Posted by on Jan 2, 2022

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4 out of 5
Need to have their ice machine fixed

Posted by on Sep 25, 2021

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4 out of 5
Friendly Staff. Prompt Service. Clean and basic amenities, close to Warner Studios, our weekend destination.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by Alfredo

Thank you very much for your recent stay, we value and appreciate your business. We are happy to see you enjoyed your self at Portofino Inn, we will always strive to provide you with the best customer service possible. Please visit us again soon. Best regards,

1 out of 5
They won’t refund your money we where in a car accident and they refused to refund us. The water takes or ever to get hot or cold the guy that checked us in watched us come in then sat there and talked to his co worked about chairs for 5 min. Just rude service and not very nice rooms.

Posted by , from North Hollywood CA on Feb 26, 2020

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4 out of 5
I wasn't sure if the neighborhood was safe but Portofino was near where I needed to be.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 21, 2020 by Alfredo

Thank you for your recent visit, we value and appreciate your business. We are very centrally located to many of the points of interest that Burbank and near by cities have to offer, we are only 20 mins away from Hollywood and roughly around the same distance from down town Los Angeles. Our location is monitored 24 hrs by our camera system as well as our 24hr front desk staff. Please visit us again soon. Best regards,

5 out of 5
Loved the place. Staff was great. Quiet location, easy access to any and everything

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by Alfredo

Thank you for your stay at Portofino Inn. We are happy to see you enjoyed your stay and found the accommodations and location to be adequate. We are very centrally located to many of the point of interest that Burbank and near by cities have to offer. Visit us again soon, Best regards,

5 out of 5
I found the property to be in excellent condition, I really enjoyed Franks Restaurant which is located directly on the property. We loved the location stores directly across the street, the mall approximately down the street within walking distance, also a park across the street. The staff was very professional.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Oct 9, 2019 by Alfredo

Thank you for your stay at Portofino Inn. We are happy to see you enjoyed your stay and found the accommodations and location to be adequate. Visit us again soon, Best regards,

3 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Alfredo

Thank you for your recent stay, we value and appreciate your business. Visit us again soon. Best regards,

5 out of 5
It was much better than I had thought it would be our room was huge and the beds were extremely comfortably ...the staff was totally helpful n friendly... it was great

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 3, 2019 by Alfredo

Hello Dear Guest, Thank you for sharing your experience with our future guests, we value and appreciate your feedback. We are very happy to see you were pleased with the accommodations and your stay overall, everyone here works very hard to try and assure all of our guests will have a relaxing and comfortable stay while at Portofino Inn. Our 24hr front desk is available and ready to help regardless of the time, while staying with us please do not hesistate to contact our front desk for assistance regardless of the time. Best regards,

5 out of 5

Posted by on Mar 11, 2019

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Comment from Hotel Management

Apr 1, 2019 by Alfredo

Hello Dear Guest, We are very happy to see you enjoyed your stay and thank you for taking the time to share your star rating with our future guets. We welcome you to visit us again whenever in Burbank. Best regards,

About the Portofino Inn Burbank

Location 924 W. Olive Ave, Burbank, CA 91506

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Portofino Inn Burbank offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly Portofino Inn Burbank also features concierge services and express check-out. Self parking is free. Smoking is allowed in designated areas at this Burbank hotel.

  • 50 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Downtown Burbank Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Portofino Inn Burbank offers 50 accommodations, which are accessible via exterior corridors and feature designer toiletries and hair dryers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay (for stays between 1 March - 1 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portofino Burbank
  • Portofino Hotel Burbank
  • Portofino Inn Burbank
  • Portofino Hotel Burbank
  • Portofino Inn Burbank Hotel Burbank
  • Portofino Inn Burbank Hotel
  • Portofino Inn Burbank Burbank
  • Portofino Inn Burbank Hotel Burbank
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.