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"First and foremost, I went during Christmas holiday. On Christmas day, a young man, working in the lobby, went above and beyond his call of duty. I wa ... " More

By a verified traveler on Thu 28 Dec 2017

Hotel Description

Hotel near California State University Long Beach in Long Beach

In Long Beach

Your stay at this Harbor hotel places you within 3 miles (5 km) of California State University Long Beach and Walter Pyramid. VA Long Beach Medical Center and Mother's Beach are also within 2 miles (3 km).

Nightclub, dining

A nightclub, a 24-hour fitness center, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 173 guestrooms also offer free WiFi and satellite TV. Room service, coffee/tea makers, and free long-distance calls are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Accessible (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Golden Sails Hotel ratings based on 33 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Golden Sails Hotel

Everyone (12) Couples (1) Business (1) Family (3)
4 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Shawn Nichols General Manager

Thank you for your good review we look forward to your next visit to the Golden Sails Hotel.

4 out of 5

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 11, 2019 by Shawn Nichols General Manager

Thank you for your review we use these to insure that future guests do not experience the same issues you do. We look foreword to your next visit at the Golden Sails Hotel.

5 out of 5
The building seemed a bit out dated but nothing too major.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Shawn Nichols General Manager

Thank you for your great review we look forward to your next visit to the Golden Sails Hotel.

4 out of 5
As prices for hotels in California, it was high for what you get which is basically similar to Motel 8 but the staff is friendly and helpful. I was mistaken. I t thought it had free breakfast but it didn't. For two of us it was about $24 at the PCH club.

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Shawn Nichols General Manager

Thank you for your review, we use your comments to insure that future guests do not have the same issues.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Shawn Nichols General Manager

Thank you for your great response we look forward to seeing you again real soon.

2 out of 5

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 29, 2019 by Shawn NIchols General Manager

We're sorry you were unhappy - we are working hard to correct the issues you experienced. Thanks for letting us know.

4 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 29, 2019 by Shawn Nichols General Manager

Thank you for your great comments and review, we look forward to your next visit to the Golden Sails Hotel

2 out of 5
Parking was awful. There was a party in the attached club and hotel guests had to struggle for parking spaces. We had to park on the opposite side of the property from our room and walk through the club's smoking area to get to the main building which we did not expect for a non-smoking hotel. The elevator was broken our entire stay and no offer to help with dragging suitcases up the stairs. Property is older but clean overall. Front desk staff was okay, housekeeping staff was pleasant.

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 8, 2019 by Misha

Dear Recent Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations during this holiday season. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Misha General Manager Best Western Golden Sails Hotel

5 out of 5
Wish breakfast food left out all day to grab a snack

Posted by , from Long Beach on Oct 21, 2018

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5 out of 5

Christmas Holiday, Excellent Staff and Rates

Pros: Excellent Staff; Great Rates; Clean, quality rooms, comfortable beds and "Non Smoking" really does mean, Non Smoking. Great hotel for the price.
Location: Long Beach. We went to Signal Hill, Pikes Pier, Naples that is all near by.
First and foremost, I went during Christmas holiday. On Christmas day, a young man, working in the lobby, went above and beyond his call of duty. I was needing to print out boarding passes, but the office room printer was broken. I didn't know how to download on my phone, so I really needed to print out the passes instead. He immediately understood that I was not technology savvy and did everything for me, at the front desk. He truly valued me as a customer, and genuinely cared, as if I were his mother. Many would have been annoyed, especially working on Christmas Day, but this young man was amazing! Clean quality rooms, comfortable beds, excellent staff and excellent rates. Room has microwave and refrigerator.

Posted by , from Tx on Dec 28, 2017

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Property Features

Golden Sails Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 14004 square feet (1301 square meters) and includes conference space. A nightclub, multilingual staff, and a garden are also featured at the business-friendly Golden Sails Hotel. Free self parking is available. Smoking is allowed in designated areas at this Long Beach hotel.

  • 173 guestrooms or units
  • 4 levels
  • 14004 sq ft of conference space
  • 1301 sq m of conference space
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (39.3 km / 24.4 mi)
  • Parking: Free self parking

Room Amenities

Golden Sails Hotel offers 173 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Sails - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Pet fee: USD 20.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Sails Hotel Long Beach
  • Golden Sails Long Beach
  • Golden Sails
  • Hotel Golden Sails Hotel Long Beach
  • Long Beach Golden Sails Hotel Hotel
  • Golden Sails
  • Hotel Golden Sails Hotel
  • Golden Sails Hotel
  • Best Western Golden Sails Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.