"Older property, no indoor hallway, only outside walkways, no extra blankets and could not warm up the room, shower water was lukewarm and not hot, ver ... " More
Harbor stay
Your stay at this Harbor hotel places you within 2 miles (3 km) of California State University, Long Beach and Mother's Beach. Seal Beach Pier and VA Long Beach Medical Center are also within 3 miles (5 km).
Business services
This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.
Dec 15, 2021 by Shawn Nichols - General Manager
Dear Peter, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the shortcomings you experienced. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Golden Sails
Sep 7, 2021 by Shawn Nichols - General Manager
Dear Joseph, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. We look forward to your next visit. He hope to see you again real soon. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Golden Sails! All The Best,
Aug 26, 2021 by Shawn Nichols - General Manager
Dear Alyssa, thank you for taking the time to share feedback from your recent stay with us. We apologize for the shortcomings you experienced. We will address them accordingly. We hope to have the opportunity of welcoming you back to provide flawless service. Warm regards:
Jun 14, 2021 by Shawn Nichols General Manager
Thank you for taking the time to share feedback on your recent stay. We apologize for any shortcomings you experienced. We will look into your feedback and address it accordingly. We hope to have an opportunity of welcoming you back and providing flawless service. Warm regards;
Apr 14, 2021 by Shawn Nichols General Manager
Thank you for taking your time out to fill out this GREAT review. We look forward to your next visit to Golden Sails. We hope yo see you again real soon!
Mar 22, 2021 by Shawn Nichols General Manager
Thank you for taking the time to share your recent stay feedback. We sincerely apologize for any shortcoming you experienced. We will look into every aspect of your feedback and address it. We hope to have the opportunity to welcoming you back and deliver flawless service. Warmest Regards
Oct 25, 2020 by Shawn Nichols General Manager
Thanks for your review we us these to correct issues to ensure that future guests do not experience the same. Thanks for letting us know.
Sep 5, 2020 by Shawn Nichols General Manager
Thank you for your comments we use these to correct issues to insure that future guest do not experience the same. Thanks for letting us know.
Golden Sails Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 14004 square feet (1301 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Golden Sails Hotel. Self parking is free. Smoking is allowed in designated areas at this Long Beach hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Golden Sails Hotel offers 173 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.
Golden Sails Hotel has a restaurant on site.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.