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The Cove Hotel, Ascend Hotel Collection

3.5-star property
200 E Willow Street, Long Beach, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 15 travelocity Reviews

"Room was large and comfortable. There was a nice big shower with a hand shower attachment, some nice blue lighting in the room itself. I think there w ... " More

By a verified traveler on Thu 23 Sep 2021

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Hotel Description

3.5-star hotel near Aquarium of the Pacific

Heart of Long Beach

Your stay at this Harbor hotel places you within 3 miles (5 km) of City Place Shopping Center and 4th Street Retro Row. Museum of Latin American Art and Rancho Los Cerritos Historic Area are also within 3 miles (5 km).

Renovated in 2018

This hotel features an outdoor pool and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$170* Per night/room Aug 21 - Aug 22

Standard Room, 1 King Bed, Patio, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa Bed, Non-Smoking, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Cove Hotel, Ascend Hotel Collection ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cove Hotel, Ascend Hotel Collection

Everyone (5) Couples (3) Family (4)
4 out of 5

Posted by on Jan 3, 2022

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4 out of 5
Room was large and comfortable. There was a nice big shower with a hand shower attachment, some nice blue lighting in the room itself. I think there was a mini fridge and flat screen TV but I didn't use them. Not bad for the price.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 24, 2021 by D1

Dear Benjamin, thank you for choosing The Cove Hotel and taking the time to provide this feedback. We hope your next stay can be Excellent! Hope to welcome you back again soon, Deone

5 out of 5

Posted by on Sep 8, 2021

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5 out of 5
Cute hotel! Lots of modern updates. Total class act.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 2, 2021 by D1

Hello, thank you for choosing The Cove Hotel for your recent visit to our area... AND thank you for taking the time to provide us with this Excellent rating! Warm regards, Deone

1 out of 5
I couldn't even bring myself to stay at this hotel. When I booked the stay I wanted to have everything seemed good but it was not. The area I drove to was not what I expected, even the parking lot seemed to be unsafe and there was no way I was going to leave my car overnight. This hotel looked like someone put a coat of paint over something left over that was recently acquired and took some strategic photos I really good lighting. I'm so upset and disappointed.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by D1

Dear Anonymous, What an awful thing to hear about our wonderful hotel that we all love so much and work so hard and bring much happiness to our guests. I wish you only the best finding accommodations better suited to your approval. Regards, Deone

5 out of 5
The whole feelings of the place was calm and the building and painting were beautiful.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by sanjay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Deone Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

5 out of 5
From front desk to the bar, the staff were friendly and helpful. Rooms are "roomy", clean and well equipped.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by sanjay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Deone Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

5 out of 5
The property was well kept and the staff was very helpful. We would have like a continental breakfast included with our stay, but there are many fast food restaurants close to the property.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Oct 4, 2019 by D1

Dear Jon, Thank you for choosing The Cove Hotel and taking the time to provide this nice review! We did offer a complimentary continental breakfast, but our guests indicated they would prefer a reasonably priced hot breakfast... we have been offering this for over a year and seems to be the preferred offering. Hope next time you try and enjoy rather than a local fast food option! best wishes, Deone

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by sanjay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Deone Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

5 out of 5

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by D1

Dear Anonymous, Thank you for the Excellent rating! Safe travels, Deone

About the The Cove Hotel, Ascend Hotel Collection

Location 200 E Willow Street, Long Beach, CA 90806

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Cove Hotel, Ascend Hotel Collection. For a fee, parking is available. A complete renovation of The Cove Hotel, Ascend Hotel Collection was completed in January 2018. This 3.5-star Long Beach hotel is smoke free.

  • 76 guestrooms or units
  • 2 levels
  • 5 buildings
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: Willow Street Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Cove Hotel, Ascend Hotel Collection offers 76 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

The Wave Café & Bar - This bar serves breakfast and lunch. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1 and USD 10 for adults, USD 1 and USD 10 for children (approximately)
  • Self parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Long Beach Convention Center
  • Comfort Long Beach Convention Center
  • Comfort Inn & Suites Long Beach Hotel Long Beach
  • Comfort Inn And Suites Long Beach
  • Comfort Inn Long Beach
  • Long Beach Comfort Inn
  • Comfort Inn Long Beach Convention Center Motel
  • Comfort Inn & Suites Long Beach Hotel
  • Cove Hotel Long Beach
  • Cove Hotel
  • Cove Long Beach
  • Comfort Inn Suites Near Long Beach Convention Center
  • The Cove Hotel an Ascend Hotel Collection Member
  • The Cove Hotel, Ascend Hotel Collection Hotel
  • The Cove Hotel an Ascend Hotel Collection Member
  • The Cove Hotel, Ascend Hotel Collection Long Beach
  • The Cove Hotel, Ascend Hotel Collection Hotel Long Beach

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.