"On website it says breakfast included, that was not the case. Coffee bar is not breakfast, if it said that on the website i would have not booked beca ... " More
Near the airport
A stay at this hotel places you within half a mile (1 km) of San Fernando Valley and 3 miles (5 km) of Nickelodeon Animation Studio. Universal Studios Hollywood and Warner Brothers Studio are also within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Feb 13, 2024 by Hotel Management
Dear Jazmyn, Thank you for your review. We are sorry to hear about the maintenance concerns in your room. Your feedback is invaluable in helping us improve. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. We want to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management
Sep 27, 2023 by Hotel Management
Dear Jennifer, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We understand how important it is to have a clean, well-maintained, and pest-free room; however, we’re sorry for being unable to make that happen for you. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management
Aug 22, 2023 by Hotel Management
Dear Erwin, We are sorry to hear that you had a negative experience during your stay with us. We genuinely care about delivering excellent service and ensuring the comfort of our guests, so we are sorry for not meeting these expectations. We thank you for choosing us and taking the time to leave your feedback. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
Jul 31, 2023 by Hotel Management
Dear ROSARIO, Thank you for sharing your experience. Your feedback is essential to us, as it will assist us in improving our guest experience. Our team is already at work to check how to improve customer service and will take the necessary steps to ensure this does not occur in the future. Our front desk team is always available to ensure they resolve your every problem and make your time with us happy and comfortable. Please return for a seamless experience whenever you are in the area again. Sincerely,Hotel Management
Jul 31, 2023 by Hotel Management
Dear ROSARIO, Thank you for sharing your experience. Your feedback is essential to us, as it will assist us in improving our guest experience. Our team is already at work to check how to improve customer service and will take the necessary steps to ensure this does not occur in the future. Our front desk team is always available to ensure they resolve your every problem and make your time with us happy and comfortable. Please return for a seamless experience whenever you are in the area again. Sincerely,Hotel Management
Mar 2, 2023 by Hotel Management
Dear Nancy, Thank you for sharing the details surrounding your recent stay. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. In addition, please know that your comments regarding our breakfast choices will be shared with our Brand leaders. We hope to accommodate you again so we may provide you with a much-improved experience.Sincerely,Hotel Management
Oct 10, 2022 by Hotel Management
Dear Paul, thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously and are working to improve. Hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Sep 24, 2022 by Hotel Management
Dear Rachelnell, we are sorry to read the room you were in did not meet your expectations. We have taken note of your comments and will ensure this is appropriately addressed. Thank you again for all of your feedback. We look forward to your next visit. Sincerely, Hotel Management
Apr 25, 2022 by Hotel Management
Kristy, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and service issues you encountered during your visit with us. We will share your comments with appropriate individuals as we strive to enhance our guest experience. We are also sorry for not meeting all of your expectations and for the inconvenience caused. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Burbank Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Burbank hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Los Angeles Burbank Airport offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Burbank hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.