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"Satisfied and happy with this hotel. Very friendly staff and all smile " More

By a verified traveler on Mon 23 Jul 2018

Hotel Description

Hotel near Warner Brothers Studio in Burbank

Close to airport

Within 3 miles (5 km) of this Burbank hotel, you'll find Walt Disney Studios and Nickelodeon Animation Studio. Warner Brothers Studio and Los Angeles Zoo are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 140 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$133 per night

Studio, 2 Full Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Los Angeles - Burbank Airport ratings based on 31 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Los Angeles - Burbank Airport

Everyone (16) Couples (1)
1 out of 5

Posted by on Apr 17, 2019

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Comment from Hotel Management

May 1, 2019 by Hotel Management

Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

4 out of 5
Property as described; quiet room. Could hear trains going by at night.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Mar 27, 2019 by Hotel Management

Thank you for choosing Extended Stay America for your accommodations. We are glad you liked your peaceful room, but we regret any inconvenience caused to you. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management

4 out of 5
This hotel is in a good location, safe. Dog friendly.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 13, 2019 by Hotel Management

Thank you for choosing Extended Stay America. We are glad to know you liked our pet-friendly policy and that you enjoyed our great location. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management

3 out of 5

Posted by on Feb 11, 2019

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1 out of 5

Posted by on Jan 17, 2019

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Comment from Hotel Management

Jan 17, 2019 by Hotel Management

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

3 out of 5

I wouldn’t stay at this hotel again.

The room was clean and nice but there was a kitchenette with bare cabinets. No plates, silverware, or pots and pans or coffee maker. The continental breakfast was awful! Packages of instant oatmeal and muffins. Everything was full of sugar and no nutritional value.

Posted by , from santa rosa california on Aug 6, 2018

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Comment from Hotel Management

Aug 7, 2018 by Hotel Management

Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management

5 out of 5
Satisfied and happy with this hotel. Very friendly staff and all smile

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 24, 2018 by Hotel Management

We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management

4 out of 5
The so call breakfast was a joke. Coffee took them 15 minutes and two requests to fill. Granola bars were stale. Disappointing.

Posted by on May 26, 2018

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Comment from Hotel Management

Jun 1, 2018 by Hotel Management

Thank you for being our guest at Extended Stay America. Although you had a pleasant stay, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management

1 out of 5

Worst stay I have every experiences

Pros: Nothing except the location
Cons: The beds, the towels, the pillows, the sheets, the refrigerator was so loud I could hardly sleep, thank God for ear plugs.
Location: Location was handy
Beds were very hard the towels were cheap and rough, it was not at all user friendly. I am in California all the time most of my family lives there, but I will never stay at this hotel again, I will spare myself.

Posted by , from Arizona on Mar 27, 2018

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Comment from Hotel Management

Mar 30, 2018 by Hotel Management

We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management

1 out of 5

Shabby

Pros: price, location
Cons: train staff, clean up place, call extirminator
Sullen staff. Asked for extra pillows and never got them. garbage left in hallway not collected. cockroaches in bathroom.

Posted by , from Norcal on Jan 16, 2018

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Comment from Hotel Management

Jan 18, 2018 by Hotel Management

John, please accept our apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you deserve. Sincerely, Hotel Management

About the Extended Stay America Los Angeles - Burbank Airport

Location 2200 W Empire Ave, Burbank, CA 91504

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Los Angeles - Burbank Airport also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Burbank hotel is smoke free.

  • 140 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Burbank, CA (BUR-Bob Hope) (2.5 km / 1.6 mi)
  • Train station: Burbank Bob Hope Airport Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Los Angeles - Burbank Airport offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Burbank hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Los Angeles
  • Extended Stay America Burbank Airport
  • Extended Stay America Los Angeles Burbank Airport Aparthotel
  • Extended Stay America Los Angeles Burbank Airport Hotel
  • Extended Stay America Los Angeles Aparthotel Burbank Airport
  • Extended Stay America Los Angeles Burbank Airport
  • Extended Stay America Los Angeles Burbank Airport Hotel
  • Extended Stay America Los Angeles Burbank Airport
  • Hotel Extended Stay America Los Angeles - Burbank Airport
  • Extended Stay America Los Angeles - Burbank Airport Burbank
  • Extended Stay America Los Angeles Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).