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4.2 out of 5

"The floor in the doorway and bathroom are not level. There was a definite slant. Not good for someone with vertigo, like me. " More

By a verified traveler on Thu 23 Dec 2021

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Hotel Description

3.5-star hotel near USS Iowa

Oceanside stay

With a stay at this Central San Pedro hotel, you'll be within half a mile (1 km) of USS Iowa and 9 miles (15 km) of Long Beach Convention and Entertainment Center. Also within 9 miles (15 km) are Aquarium of the Pacific and RMS Queen Mary.

Renovated in 2016

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like a free area shuttle.

Free WiFi, cable TV

Along with free WiFi, the 244 guestrooms offer room service and cable TV. Other amenities include coffee/tea makers, free newspapers, and hair dryers.

Standard Room, 2 Double Beds, Accessible, Non Smoking (Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Jan 23 - Jan 24

Standard Suite, 1 King Bed, Non Smoking, Harbor View (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

Everyone (7) Couples (1) Family (8)
4 out of 5
The floor in the doorway and bathroom are not level. There was a definite slant. Not good for someone with vertigo, like me.

Posted by on Dec 23, 2021

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Comment from Hotel Management

Jan 12, 2022 by Jeanette D.

Dear Valued Guest, Thank you for your honest feedback, we apologize for any inconvenience.

2 out of 5
My Room was down graded, carpet had large burn marks, the restaurants bar only had beer and wine, And it took an hour to get me from the cruise ship to the hotel, if not for my large suitcase I could have walked it in 10 minutes

Posted by , from Chico on Nov 15, 2021

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Comment from Hotel Management

Jan 12, 2022 by Jeanette D.

Thank you for the rating of your recent stay.

4 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 2, 2021 by Jeanette D.

Thank you so much for your review of your recent stay.

5 out of 5
I've stayed there before so we liked it the first time thats why we stayed again

Posted by on May 18, 2021

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Comment from Hotel Management

May 18, 2021 by Jeanette D.

Thank you so much for the the excellent review, we are so happy to know we provided you with excellent service. Hope to have you back soon!

3 out of 5
Not the best check in experience. Room was very dirty

Posted by on Jan 16, 2021

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Comment from Hotel Management

Jan 16, 2021 by Jeanette D.

Dear Valued Guest, Thank you so much for the honest feedback of your most recent stay. We are very disappointed to know we did not meet your expectations. Our housekeeping management team is taking action on the room situation to ensure this does not happen again. Hope you can give us a second opportunity to show this stay was not an exception.

5 out of 5

Posted by on Feb 27, 2020

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5 out of 5
Great location to Ports of Call, shops and restaurants. Great view of the harbor, Long Beach.

Posted by , from Griffin, Ga on Feb 12, 2020

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4 out of 5
Upon my first check in, Feb 4, 2020, the staff member's behavior gave me the impression that she disapproved of me. She pursed her lips and FORCED a smile. Although I booked via priceline.com, the day prior, and although I entered check-in early in the day, she stated. " Oh, you LIVE in san Pedro? Oh...okay..hmm. We only have rooms on the second floor". I stated that it was fine. My room #230, did not compare to others that u have available. (I have stayed with you many times in the past....under my name, or under the name of Bill Roberson). The furniture is worn and stained in places. Otherwise, all else appeared the same and was very good. Honestly, it is the check-in staff member's behavior at check'in that disturbed me. You see, I am homeless due2a Wrongful Eviction, 4 which I am currently in litigation. I am 68yrs old & on a limited income. I come to Crowne Plaza to receive a sense of normalcy to my life. All day long, I am treated rudely, as if its my fault that I'm homeless...as if I like being homeless, I don't. I hate it!! Anyway, the staff at check-in made me feel that I wasn't welcome and that she was just tolerating me bcz it was expected as part of her job. The rest of your staff members were great, as usual. The check-in person is African American (I think). I mention this only bcz I do not want you2 believe that I am prejudice in any way ( my husband is African-American and my daughter and grand-children are a mixture of races; one of wh

Posted by on Feb 12, 2020

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5 out of 5
Very comfortable stay. We would definitely stay there again!!!

Posted by on Jan 26, 2020

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4 out of 5
Staff was very friendly. The restaurant had quick service and good food from our experience.

Posted by on Jan 11, 2020

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About the Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

Location 601 S Palos Verdes St, San Pedro, CA 90731

Property Features

As a guest of Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 12002 square feet (1115 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel. A free area shuttle within 2.00 mi is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel was completed in July 2016. This 3.5-star San Pedro hotel is smoke free.

  • 244 guestrooms or units
  • 10 levels
  • 12002 sq ft of conference space
  • 1115 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 2.00 mi; cruise terminal shuttle and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel offers 244 accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)
  • Self parking fee: USD 15.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 15.00
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Harbor
  • Crowne Plaza Harbor Hotel
  • Crowne Plaza Hotel Los Angeles Harbor
  • Crowne Plaza Los Angeles Harbor
  • Crowne Plaza Los Angeles Harbor Hotel
  • Crowne Plaza Los Angeles Harbor Hotel San Pedro
  • Crowne Plaza Los Angeles Harbor San Pedro
  • Harbor Hotel Los Angeles
  • Los Angeles Harbor Hotel
  • Los Angeles Harbor Hotel Crowne Plaza

You should know

  • Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.