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"This place is great for just 1 night while you wait for your flight the next day. Personally I wouldn’t stay longer than that. It’s nothing great but ... " More

By a verified traveler on Wed 14 Aug 2019

Hotel Description

3-star hotel near Stockley Park

Near the airport

A stay at this Hillingdon hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University is within 6 miles (10 km) and Windsor Castle is within 9 miles (15 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Self parking, a terrace, and express check-out are also offered.

Free WiFi, cable TV

The 356 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include hair dryers, showers, and phones.

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis London Heathrow Airport ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London Heathrow Airport

Everyone (9) Couples (2) Business (1) Family (2)
4 out of 5
This place is great for just 1 night while you wait for your flight the next day. Personally I wouldn’t stay longer than that. It’s nothing great but not terrible either.

Posted by on Aug 14, 2019

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4 out of 5
Close to the airport but difficult to navigate. Great restaurant facility, but a bit pricey.

Posted by on Aug 13, 2019

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5 out of 5
Absolutely enthralled with the Ibis and would stay there again in a heartbeat. Given how exhausted we were when we arrived things couldn't have gone more smoothly or been more comfortable...

Posted by on Jul 18, 2019

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5 out of 5
Check in procedure was excellent, staff greeted you as you arrived, no informal desk

Posted by on Jul 3, 2019

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5 out of 5
The staff, breakfast, location near the airport, and clean room.

Posted by on May 29, 2019

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1 out of 5
Fire drills at 1am in the morning maybe somebody can catch on and stop people from setting off the fire alarms in the middle of the night

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 3, 2019 by Manuel

Dear Guest, First of all, please let me express you my sincerest apologies for the inconvenience this has caused you. However, the fire alarm went off in the night because the fire glass was broken, so taking safety as priority we had to evacuate the building until we ensured a 100% was safe for everyone to come back. In order to identify what was happening and for safety reasons we called the Fire brigade. After investigation they found out that the fire glass was broken and therefore the fire alarm went off automatically. Please if you need any further assistance or information do not hesitate to let us know. Kind Regards, Manuel Rincon Front of House Manager

5 out of 5
This property was convenient to airport, buses, and had a restaurant and bar for at least the basics. Staff was extremely helpful.

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 22, 2019 by Manuel

Dear Guest, Thank you for staying with us and share your feedback with us. We are looking forward to welcoming you back again in the future. Kind Regards, Manuel Rincon Front of House Manager

5 out of 5
Extremely comfortable room and fantastic staff !!! Will definitely stay there again !

Posted by on Dec 28, 2018

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3 out of 5
The lobby and bar/eating area were nice. The bedrooms were dated and basic.

Posted by on Jun 17, 2018

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1 out of 5

Problems and a warning

Pros: The location and ease in arranging transportation to the airport.
Cons: They need to get rid of the bed bugs.
Location: We only stayed for one night and did not explore the area.
We paid very little for our room so our expectations were low. The facility looked clean and organized but we discovered bed bugs in our room on the 4th floor. We caught one crawling up the wall during the night. The staff was extremely apologetic and immediately moved us to a different room. We now have to examine all items we traveled with to ensure the bugs did not return home with us. I advise everyone to book a different hotel.

Posted by , from Kentucky on Nov 7, 2017

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About the ibis London Heathrow Airport

Location 112 Bath Road, Hayes, England UB3 5AL

Renovations + Closures

This property is closed from 30 March 2020 to 30 June 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available. This 3-star Hayes hotel is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 6 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (3.1 km / 1.9 mi)
  • Train station: Hayes & Harlington Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Heathrow Airport offers 356 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers. This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Airport ibis
  • ibis Heathrow Airport
  • ibis London Heathrow Airport
  • ibis London Hotel Heathrow Airport
  • ibis London Heathrow Airport Hotel
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Ibis London Heathrow Hayes
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.