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"Very modern and efficient ! Friendly helpful staff …. " More

By a verified traveler on Thu 14 Mar 2024

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Hotel Description

Hotel perfectly located for exploring Heathrow Villages

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Syon Park and Brunel University are also within 6 miles (10 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Self parking, a terrace, and a garden are also offered.

Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$58* Per night/room Apr 21 - Apr 22

Family Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis London Heathrow Airport ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London Heathrow Airport

Everyone (12) Couples (2)
5 out of 5
Very modern and efficient ! Friendly helpful staff ….

Posted by on Mar 14, 2024

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Comment from Hotel Management

Mar 24, 2024 by Shakeb

Dear Sharon,Thank you for your kind words! We're thrilled to hear that you found IBIS London Heathrow Airport to be modern, efficient, and that our staff were friendly and helpful during your stay.Providing a pleasant and seamless experience for our guests is always our goal, and we're delighted that we could meet your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

5 out of 5
I was lucky to find another passenger that went to Heathrow airport because the shuttle would have cut me short. I had originally planned to walk there, but reception said it wasn’t allowed. Google said it would take 8 minutes from IBIS to Heathrow

Posted by on Jan 6, 2024

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Comment from Hotel Management

Jan 16, 2024 by Kinga - Hotel Administrator

Dear Ursula,Thank you for taking the time to share your experience with us. We're delighted to hear that you gave us a perfect 5 out of 5 rating.We appreciate your feedback regarding the shuttle service and the information provided by our reception. We apologize for any inconvenience you experienced and will review our communication to ensure accuracy for future guests. Your input is valuable, and we're grateful for your understanding.If there's anything else you'd like to share or if there are ways we can improve, please feel free to let us know. We hope to have the pleasure of welcoming you back for another positive experience in the future.Sincerely,

4 out of 5

Posted by on Dec 5, 2023

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Comment from Hotel Management

Dec 18, 2023 by Kinga - Hotel Administrator

Dear Ademuyiwa,Thank you for leaving a 4 out of 5 rating for our hotel. We appreciate your feedback. If there are any specific details about your stay that you'd like to share or any areas where we can improve to ensure a more enjoyable experience next time, please don't hesitate to let us know.We value your patronage and hope to have the opportunity to host you again for an even better stay.Sincerely,

5 out of 5

Posted by on Nov 20, 2023

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1 out of 5

Posted by on Nov 1, 2023

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4 out of 5
Muy cerca de todo, me gusta la accesibilidad con el aeropuerto

Posted by , from Miami on Jun 20, 2023

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Comment from Hotel Management

Jun 29, 2023 by Saide

Dear Jose,Thank you very much for posting your thoughts on here.We're looking forward to welcoming you again in the future!Sincerely,SaideTeam Leader

4 out of 5

Posted by on May 14, 2023

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Comment from Hotel Management

Jun 29, 2023 by Saide

Dear Jude,Thank you very much for posting your thoughts on here.We're looking forward to welcoming you again in the future!Sincerely,SaideTeam Leader

5 out of 5
Although the tv took a bit of maintenance, the bathroom being quite small, it was just what I expected, the rate was excellent and we were able to check in early for free by joining the rewards program. I’d recommend this hotel for anyone wanting a quick place to rest before their next adventure

Posted by , from Avon on Oct 2, 2022

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3 out of 5
Excellent breakfast. No phone in room.

Posted by on Jun 20, 2022

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4 out of 5

Posted by on Jun 17, 2022

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About the ibis London Heathrow Airport

Location 112 Bath Road, Hayes, England UB3 5AL

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available. This Hayes hotel is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 6 levels
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.

Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 9 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Airport ibis
  • ibis Heathrow Airport
  • ibis London Heathrow Airport
  • ibis London Hotel Heathrow Airport
  • ibis London Heathrow Airport Hotel
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Ibis London Heathrow Hayes
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.