Skip to main content
Beginning of main content

Enter dates to see availability

"Location excellent. Accessibility to airport shuttle great! Food was ok in restaurant. Just didn’t have bar soap for bathroom use! " More

By a verified traveler on Fri 07 Jun 2019

Hotel Description

3-star hotel near Stockley Park

In Hayes

A stay at this Hillingdon hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University and Syon House are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, a snack bar/deli, and dry cleaning are also offered.

Free Internet, flat-screen TVs

The 184 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include coffee/tea makers and pillow menus.

Standard Room, 1 Twin Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western London Heathrow Ariel Hotel ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western London Heathrow Ariel Hotel

Everyone (6)
4 out of 5
Location excellent. Accessibility to airport shuttle great! Food was ok in restaurant. Just didn’t have bar soap for bathroom use!

Posted by on Jun 7, 2019

Was this review helpful to you?
2 out of 5
i wish i declined this stay.didnt like the smell in the corridor, room too small ,had to carry my own bags,i am recovering from an injury,too noisy.didnt see the point of this stay no free shuttle bus from airport. Hated being here.

Posted by on May 28, 2019

Was this review helpful to you?
4 out of 5

Decent, budget hotel close to the airport

Pros: The reception staff was friendly and helpful. They told me about the free bus service back to terminal 5
Cons: Nothing that I noticed.
I arrived very late at night but the room was available and as advertised.

Posted by on May 23, 2016

Was this review helpful to you?
4 out of 5

Good value, close to LHR

Very friendly staff, relatively good value close to Heathrow airport. The facilities are a bit dated; the rooms are small but clean. Complimentary water and instant coffee in the room was much appreciated.

Posted by , from Chicago, IL on Oct 14, 2015

Was this review helpful to you?
3 out of 5

So So

Pros: The staff
Cons: elevators are sketchy and hallways look unfinished, as if the plaster was taken off. Price. Feel it is over charged for the what you get.
Location: There is a McDonald's for a low cost meal and a bowling alley I noticed.
This hotel has a nice lobby and bar area for being a low cost hotel. But literally as soon as the elevator doors opened the charm was over. They open so slowly and squeak loudly you are almost afraid to get in. The hallways look as if they are from an old run down beach cottage. The walls are so thin you can hear people using the toilet. They are aware of the noise level as they offer free ear plugs. Wifi is NOT free unless you join their club and same with the TV. However they will give you a one hour pass if you ask on the wifi. They have no computer station but they are more than willing to check you in and print your travel documents. What this hotel does have going for it is the fact the the room WAS clean and they had they have full shower curtains. The staff is also incredibly nice, hospitable and accommodating. (Especially Lora (Lorna?) at the front desk and the young blonde boy who worked the bar the night of Sept 28. ) It is also handy that the hoppa bus stops right at the front door and is only 5 GBP to ride. I did not have the breakfast buffet but looked as if there was many choices.

Posted by , from Rathdrum, ID on Oct 1, 2015

Was this review helpful to you?
4 out of 5
Easy access, easy check in/out, clean and a nice bed/pillows.

Posted by on Jan 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 8, 2019 by Angel C

Dear Sir/Madam, Thank you for staying with us, we really appreciate your high rating and great feedback for our hotel. We look forward to hopefully welcoming you back here again. Kind Regards

About the Best Western London Heathrow Ariel Hotel

Location 118 Bath Road, Hayes, England UB3 5AJ

Renovations + Closures

This property is closed from March 25 2020 to June 30 2020 (dates subject to change).

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 350 square feet (33 square meters). The business-friendly Best Western London Heathrow Ariel Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 3-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 350 sq ft of conference space
  • 33 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hayes & Harlington Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Airport shuttle fee: GBP 4.5 per person (one way)
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ariel Holiday Inn
  • Ariel Holiday Inn Heathrow
  • Heathrow Ariel Holiday Inn
  • Heathrow Holiday Inn Ariel
  • Holiday Inn Ariel
  • Holiday Inn Ariel Heathrow
  • Holiday Inn Ariel Hotel
  • Holiday Inn Ariel Hotel Heathrow
  • Holiday Inn Heathrow Ariel
  • Hayes Holiday Inn
  • Holiday Inn London - Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel
  • Holiday Inn London Heathrow Ariel Hayes
  • Holiday Inn London Heathrow Ariel
  • Holiday Inn Hayes
  • Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
  • Best London Heathrow Ariel
  • Holiday Inn London Heathrow Ariel
  • Best Western London Heathrow Ariel Hotel Hotel
  • Best Western London Heathrow Ariel Hotel Hayes
  • Best Western London Heathrow Ariel Hotel Hotel Hayes

You should know

  • Best Western London Heathrow Ariel Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/London-Hotels-Best-Western-London-Heathrow-Ariel-Hotel.h17652-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Best-Western-London-Heathrow-Ariel-Hotel.h17652-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/London-Hotels-Best-Western-London-Heathrow-Ariel-Hotel.h17652-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.