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5.0 out of 5

"Loved the location, cleanliness and the staff, they were very accommodating. The ease at checkin/checkout was the best. The view from our room was a ... " More

By a verified traveler on Mon 09 Dec 2019

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Hotel Description

5-star luxury hotel near Marquis of Pombal Square

City center retreat

A stay at this Lisbon City Center hotel places you within half a mile (1 km) of Marquis of Pombal Square and 2 miles (3 km) of Gulbenkian Museum. Botanical Garden and Rossio Square are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 12 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.

Free Internet, LCD TVs

The 369 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Thoughtful touches include bathrobes and slippers, while LCD TVs with cable channels provide entertainment options. Housekeeping is available on request.

Deluxe Room, 1 Queen Bed, Non Smoking, Pool Access

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$145* Per night/room Dec 17 - Dec 18

Club Room, 1 Queen Bed, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 Queen Bed, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, Non Smoking, Pool Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sheraton Lisboa Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Lisboa Hotel & Spa

Everyone (1) Family (2)
5 out of 5
Loved the location, cleanliness and the staff, they were very accommodating. The ease at checkin/checkout was the best. The view from our room was amazing and the location was excellent.

Posted by on Dec 9, 2019

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5 out of 5

Excellent hotel in central Lisbon

Pros: Staff and service
Location: Perfect central location
Such an excellent hotel to stay in. Staff are so well trained and yet very friendly. They make you feel very welcome. Rooms delightful.

Posted by , from spain on Mar 25, 2018

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About the Sheraton Lisboa Hotel & Spa

Location Rua Latino Coelho, 1, Lisbon, 1069-025

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):

  • Dining venue(s)
  • Sauna
  • Spa tub

Property Features

Sheraton Lisboa Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the luxury Sheraton Lisboa Hotel & Spa. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Entrecampos Station (2.1 km / 1.3 mi)
  • Metro station: Picoas Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Lisboa Hotel & Spa offers 369 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Lisbon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Sheraton Lisboa Hotel & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Spa Services

Spirito Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests over the age of 12 will be required by the property to provide a valid EU COVID Digital Certificate during check-in. Alternatively, guests may provide proof of a negative PCR or Antigen test (issued within 48 hours before arrival) during check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and Commitment to Clean (Marriott).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property registry number - 802
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lisboa Sheraton
  • Hotel Sheraton Lisboa
  • Lisboa Hotel Sheraton
  • Lisboa Sheraton
  • Lisboa Sheraton Hotel
  • Sheraton Hotel Lisboa
  • Sheraton Lisboa
  • Sheraton Lisboa Hotel
  • Sheraton Lisboa Hotel Lisbon
  • Sheraton Lisboa Lisbon
  • Lisbon Sheraton
  • Sheraton Lisboa Hotel And Spa
  • Sheraton Lisbon
  • Sheraton Lisboa & Spa Lisbon
  • Sheraton Lisboa Hotel & Spa Hotel
  • Sheraton Lisboa Hotel & Spa Lisbon
  • Sheraton Lisboa Hotel & Spa Hotel Lisbon

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.