No deadbolt on door. No nightstand or chairs. Beds encased in plastic bedbug protectors, loud crinkling sound everytime you move. No cleaning service between nights. No sign of a manager when I rang the bell for 10 minutes at 10AM in the office, and no cellular service available to call. What appeared to be a large dried up blood splatter on bathroom door (I'm not kidding/exaggerating). Gross large stain on the fabric of ottoman. Toilet and shower had not been cleaned before our stay. Buildup of dust/grime on baseboard heaters, missing bathroom floor tiles, etc exhibit a lack of maintenance at a very basic level. This place is fine if you just need a bed overnight, but if you like a clean room, look elsewhere. I'm not picky or easily grossed out (I stayed there for a second night - but only b/c I couldn't find any staff to give me a refund for the second prepaid night), but this was below my comfort level, even for a cheap room (I paid $62/night). I'd expect this only at a $40/night interstate rest area motel. And even at those types of places, I rarely experience a place as disappointing as this. On the upside, the TV worked, there was heat, the toilet flushed, the hot water worked, and there was a refrigerator and microwave.
