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4.0 out of 5

"Hilton Petaling Jaya is a good place to stay. It has potential to be a great place but is obscured by small details. The following review is after st ... " More

By VEMA, from United States on Wed 13 Apr 2011

Hotel Description

Family-friendly 5-star hotel near Mid Valley Mega Mall

City center retreat

Stay at this Petaling Jaya hotel and you'll be within 3 miles (5 km) of University of Malaya and 6 miles (10 km) of Mid Valley Mega Mall. Sunway Pyramid Mall and Kuala Lumpur Sentral are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and 4 restaurants. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the outdoor pool and perks like a free area shuttle.

MP3 docks, WiFi

The 547 soundproofed guestrooms offer WiFi and MP3 docks. Other amenities include 24-hour room service, wired Internet, and LCD TVs with satellite channels.

Twin Hilton Guestroom Plus

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$41* Per night/room May 18 - May 19

Twin Deluxe Plus

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

King Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Hilton Guestroom Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Petaling Jaya ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hilton Petaling Jaya

4 out of 5

Perspectives from our Long Stay at Hilton Petaling Jaya

Pros: Close restaurants
Cons: No free Internet, Poor breakfast
Hilton Petaling Jaya is a good place to stay. It has potential to be a great place but is obscured by small details. The following review is after staying nearly 40 days in a two-month period at this hotel and having observed most of the day to day operations therein. First, the organization seems to be oblivious of competitive environment and insist on rates that keep them out of market. Second, top management of the hotel is disconnected with business guests who are most likely to come again and again. Executive Lounge could easily use an upgrade from black and white printer, which was out of ink, to a color printer. There is also a business center but it was not free. Internet access in the rooms is rather expensive; as is the in-room telephone calling rates particularly for International calling. This makes road warriors bring their laptops to executive lounge for "free" internet access and call their homes via Skype; talking to the laptop microphone and video calling can be irritating to other lounge members who're there to relax. Staff do not stop such abuse for fear of offending members though it is inconvenient for other members. The list goes on. In general, paying attention to detail has to be a Top Management function. Many of the service workers are diligent but without authority. Minor improvements can make this a great experience for repeat business customers, only if the Hilton group wants to listen and improve the facility. There is NO free internet, breakfast unless you pay for and upgrade to the Executive Floor.

Posted by , from United States on Apr 13, 2011

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3 out of 5

Standard Rooms need to be remodeled

I've stayed at the PJ Hilton several times for business. At first, I stayed in the standard or deluxe ""guest"" rooms. Each time, the room was apacious and surface clean, but very old and tired. I would not walk on the carpet in bare feet. The guest rooms are in serious need of a renovation. When I asked the hotel manager their plans for such a remodel, he replied that they are always too full to accomodate any work. So I cringe to think what the place will be like in 5 years. Lately, I've been staying on the executive floor. It's a bit more, but stil reasonable. The lobby are and all the restuarants are very well appointed and maintained. And the food is great in each. I have never received a bad meal. There is also great variety, if like me, you eat in a most of the time. The other review refered to nearby shopping, but nothing is within walking distance. Expect to have to catch a cab. The service from the desk staff is a bit lacking. You need to aggressive or you'll stand there a long time waiting for someone to ask if they can help you. But once you do get their attention, they will take care of you fine.

Posted by on Oct 22, 2008

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5 out of 5

location and accomodations

We arrived for a family reunion-and chose this hotel because it was very convenient. We stayed at the club level and in a corner suite non-smoking room. The room had a slightly musty odor , but was clean, well appointed, and came with a coffee maker, supplies and a well stocked mini bar. The room had a large bathroom, with separate shower and tub, and a sitting area and master bedroom. We expected to have a fold out couch, but instead received a small bed delivered to our room for our children. The room had two TV's, but no DVD player. We had access to the club dining area, and a full breakfast was served in the morning, including a nice buffet, or we could order off the menu- offering a full array of cereals, fruit, toast pastries, latte's , tea, bottled water etc. In the evening, a small buffet was offered with a full complimentary bar all included in our room rate- this was a real convenience!. The view of the city was beautiful The pool was great, but would benefit from pool light. The gym was well equipped. The hotel is located next to many large shopping malls with upscale stores. We traveled with our children, and did not spend much time during the day in the hotel, we were out and about visiting with family and seeing the sites. \nWe did not eat at the hotel restaurants- so we can't review this item. The service at the hotel was excellent-everyone was courteous and did everything they could to provide an excellent vacation experience for us. We would turn to this hotel again.

Posted by on Jan 18, 2008

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hilton Petaling Jaya offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. Event space at this hotel measures 20270 square feet (1883 square meters) and includes conference space. A nightclub, a fitness center, and spa services are also featured at the luxury Hilton Petaling Jaya. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Petaling Jaya hotel.

  • 547 guestrooms or units
  • 21 levels
  • 2 buildings
  • 4 dining venues
  • 20270 sq ft of conference space
  • 1883 sq m of conference space
  • Built in 1984
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (53.2 km / 33 mi)
  • Train station: Kuala Lumpur Jalan Templer KTM Komuter Station (4.6 km / 2.9 mi)
  • Metro station: Asia Jaya Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Petaling Jaya offers 547 accommodations with MP3 docking stations and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Caffe Cino - This café serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Genji Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Paya Serai - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Toh Yuen Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Uncle Chillis - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

LifeSpa has 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments.

The spa is open daily.

  • Deep tissue massage
  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 58 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 59 for adults and MYR 34 for children (approximately)
  • Fee for in-room wireless Internet: MYR 29 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: MYR 29 (rates may vary)
  • Airport shuttle fee: MYR 233.20 per vehicle (roundtrip)
  • Self parking fee: MYR 5.00 per night
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 58 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Petaling Jaya
  • Hilton Petaling Jaya
  • Petaling Jaya Hilton
  • Hilton International Petaling Jaya
  • Hilton Petaling Jaya Hotel
  • Hilton Petaling Jaya Hotel
  • Hilton Petaling Jaya Petaling Jaya
  • Hilton Petaling Jaya Hotel Petaling Jaya
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.