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Holiday Inn Express Luzern - Kriens by IHG

Property class: 3
3-star hotel near Chapel Bridge

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

A modern breakfast buffet with wicker baskets of bread, a variety of pastries, and a seating area with tables and chairs.
A modern hotel lobby with a reception desk, seating area with colorful chairs, and a bar.
An outdoor seating area with tables and chairs, shaded by large umbrellas, in front of a modern building with multiple windows.
A modern lounge area with seating, a bar, and a television screen.
A modern workspace with multiple desks and chairs, large windows, and a seating area with colorful chairs and tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪3 min walk‬
  • Place, Horw Seebadi
    ‪3 min drive‬
  • Place, Pilatus Cableway Valley Station
    ‪4 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

A modern hotel room with a large bed, a bedside table with a phone and a book, a chair, and a large window with curtains.

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast) | Blackout drapes, soundproofing, iron/ironing board, WiFi (free)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, WiFi (free)

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

A modern hotel room with a bed, a desk, a chair, a bedside table, and a TV.

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

A hotel room with two beds, a desk, a chair, and a minibar.

Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

A modern kitchen with wooden cabinets, a white countertop, and a dining area with a table and chairs.

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Kriens

In Kriens .You'll find Chapel Bridge and Lucerne Town Hall within 3 miles (5 km) of this hotel. Also, KKL Lucerne is within 3 miles (5 km) and Swiss Transportation Museum is within 6 miles (10 km).

What's nearby

  • Messe Luzern - 3 min walk - 0.2 miles
  • Horw Seebadi - 3 min drive - 1.7 miles
  • Pilatus Cableway Valley Station - 4 min drive - 1.5 miles
  • Chapel Bridge - 4 min drive - 2.6 miles
  • KKL Lucerne - 5 min drive - 2.8 miles

Getting around

  • Hergiswil Station - 6 min drive
  • Stans Station - 10 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sofra Kebap & Pizza - ‬13 min walk
  • ‪El Imposible Roasters GmbH - ‬10 min walk
  • ‪Restaurant Pizzeria Hofmatt - ‬3 min drive
  • ‪Habibi Cafe And Restaurant - ‬3 min drive

About this property

Holiday Inn Express Luzern - Kriens by IHG

3-star hotel near Chapel Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Express Luzern - Kriens by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kriens hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with satellite premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Frequently asked questions

How close is Holiday Inn Express Luzern - Kriens by IHG to the airport?

Holiday Inn Express Luzern - Kriens by IHG is 45.4 mi (65-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Luzern - Kriens by IHG?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Luzern - Kriens by IHG on Oct 18, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Luzern - Kriens by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Luzern - Kriens by IHG.

How close is Holiday Inn Express Luzern - Kriens by IHG to the beach?

This hotel is 1.7 mi (4-min drive) from Horw Seebadi and 14.1 mi (21-min drive) from Seebad Eich. Don't forget your sunscreen!

Does Holiday Inn Express Luzern - Kriens by IHG offer free breakfast?

Yes, Holiday Inn Express Luzern - Kriens by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Luzern - Kriens by IHG?

No, there is no casino at this hotel, but Grand Casino Lucerne (6-min drive) is nearby.

What time is check-in at Holiday Inn Express Luzern - Kriens by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Luzern - Kriens by IHG?

Free parking is not available at this hotel. Self parking is available for CHF 25 per night.

Does Holiday Inn Express Luzern - Kriens by IHG have a pool?

Holiday Inn Express Luzern - Kriens by IHG does not have a pool.

Does Holiday Inn Express Luzern - Kriens by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Luzern - Kriens by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Luzern - Kriens by IHG to downtown Kriens?

Holiday Inn Express Luzern - Kriens by IHG is 1.2 mi away from Kriens.

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 655 reviews
Rating 8 - Good. 205 out of 655 reviews
Rating 6 - Okay. 47 out of 655 reviews
Rating 4 - Poor. 18 out of 655 reviews
Rating 2 - Terrible. 11 out of 655 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Agha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near the train station and close to downtown Lucerne.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kazi Arafat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with reasonable price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, located very conveniently to the train station, and was overall a great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus stop and train station are each only steps from the hotel and you can get to Mt. Pilatus or Lucerne within minutes. The property was spotless and the staff was friendly and helpful. The breakfast buffet was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Inderpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay at Holiday Inn Express Luzern. The staff was great, especially Nicola, who was very kind and helpful. Clean rooms and a comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALi

Liked: Cleanliness, staff & service, property conditions & facilities
all was good , for a last minute booking and prime location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, only a few minutes walk away from the train, which is only 2 stops away from Luzern. It is also close to the bus stop that takes you to Pilatus cable cart. Breakfast is excellent and there is a supermarket a few minutes walk from the property. There are also restaurants close by. Romm was spacious and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Lovely breakfast, but go early- very crowded at 9am! Clean and comfy duvets!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room in quiet, more residential neighborhood. Slightly small, but manageable for 2 people. Loved having complimentary breakfast every morning before we started our day. Very close to train and bus stations for easy access to Lucerne.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Clean room. Good breakfast buffet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot to stay for easy travel around the city, super clean and friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
excellent area everything closed, clean and very good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

KENNETH R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

DAI JIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yesha

Liked: Cleanliness, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small for the price. Location is near the bus stop. Staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Menghui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and the room decoration is great. The only downside is that it’s not quite sound proofing. So whenever other guests come back late at night, the sound of heavy door closing can be quite disturbing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cliff

Very nice
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property and helpful staff. My only complaint is the terrible options on the continental breakfast. Absolutely no variety. Croissants, cheese and Deli meat.. No waffle maker, no bacon, no real sausage. Ur better off waiting for the McDonald's across the street to open
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

abdul MALEK

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel and very comfortable to stay in.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Patrick Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Bik Kwan

Liked: Cleanliness, amenities, property conditions & facilities
We got the suite, it was spacious. Breakfast not bad. Hotel is in close proximity to train station. Pretty easy to go any cities from there. Only 2 train stops from Lucern train station. Hotel close to a few restaurants in the neighborhood. Location is great.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Recommend to anyone
Stayed 1 night in Mar 2025

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