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Knutsford Court Hotel

3-star property
16 Chelsea Avenue, Kingston, 1-855-201-7819
4.0 out of 5
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See all 20 travelocity Reviews

"The property is just wonderfull. " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

3-star resort near Devon House

New Kingston stay

Your stay at this New Kingston resort places you within 2 miles (3 km) of Devon House and Jamaica House. Little Theater and Bob Marley Museum are also within 2 miles (3 km).

Poolside dining

This resort features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite King

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Knutsford Court Hotel ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Knutsford Court Hotel

Everyone (10) Couples (3) Family (7)
5 out of 5
The property is just wonderfull.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 11, 2022 by Sales Administrator

Hello Neil. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
I like everything about this place.

Posted by , from Boynton Beach on Aug 26, 2021

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Comment from Hotel Management

Aug 26, 2021 by Sales Administrator

Hello Melissa. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5
Great rooms, decent breakfast, they are a bit understaffed both at the front desk and dining area. One evening I was unable to get anyone on the phones to get room service, I was having a terrible headache and needed to get food I called for almost an hour, no one picked up at the restaurant. I ended up having to walk to the center to obtain food on the road. For dining breakfast, good luck getting a server to set your table immediately as you sit down. It took us quite a long time on two occasions to get any attention from a server. One of the servers said they were understaffed. The daily cleaning is great. Your rooms will be well maintained if you opt for that service.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 20, 2021 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback. The concerns you have highlighted has been passed onto our General Manager. Hope to serve you again when next you visit Kingston.

5 out of 5
Central location

Posted by on Apr 23, 2021

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Comment from Hotel Management

Apr 26, 2021 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
Restaurant was very close. Staff was professional neat and courteous

Posted by on Mar 23, 2020

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Comment from Hotel Management

Mar 23, 2020 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5
The carpet smells it needs to be removed or Steamed it makes the room smells like mole. Due to this I don’t think that room was worth the money I paid for it. Other than that the service was ok.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

2 out of 5
It took a while to locate a bellman to assist with luggage. I got a room where we had to climb some flights of stairs to get to it, however, this was challenging because of my luggage. The room did not have a mini fridge so an item I brought which needed refridgeration was spoilt..

Posted by , from Japan on Nov 1, 2019

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Comment from Hotel Management

Nov 1, 2019 by Sales Administrator

Hello Diplo. Thank you for your review of our property. We do appreciate your feedback.

2 out of 5
I had way to many problems here! 1) my reservation said that I would get a king size bed. Instead I received 2 fulls and was told that I would get a room change the following day. That didn’t happen. 2) when I went downstairs to inquire about the bed size, I realized they checked me into the wrong room. I had to go upstairs and move my things to a new room. While I was gathering my things, the correct guest that was assigned to the room was making multiple attempts to open the door. This is a huge mistake!! 3) the following night, my toilet overflowed at 12am and there was a flood in my bathroom. I called the front desk and was told that they would send someone upstairs right away. By 2am, no one showed up so I went to the front desk. How long am I supposed to wait for this? They switched me to another room again by 2:15am. 3) the next morning, the new issue was my TV remote was not working. Once again I called the front desk and was told someone was on their way up. After waiting for 2 hours, I went downstairs again and this time completely out of patience. The customer service is appalling at this hotel. 4) the night before I left, I called at midnight to request a 5:20am wake-up call. Of course it didn’t happen but at this point I knew better than to rely on anyone in this establishment to actually do their job. When I was checking out, the explanation I received was the automated system is not working. I most definitely will not be staying here again.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Sep 6, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

About the Knutsford Court Hotel

Location 16 Chelsea Avenue, Kingston, 5

Property Features

Knutsford Court Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Knutsford Court Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Kingston resort.

  • 143 guestrooms or units
  • 3 levels
  • 3 buildings
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Knutsford Court Hotel offers 143 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Kingston resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Melting Pot - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Knutsford Court Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Knutsford
  • Hotel Knutsford Court
  • Knutsford
  • Knutsford Court
  • Knutsford Court Hotel
  • Knutsford Court Hotel Kingston
  • Knutsford Court Kingston
  • Knutsford Hotel
  • The Knutsford Court Hotel Jamaica/Kingston
  • The Knutsford Court Hotel Jamaica/Kingston
  • Hotel Knutsford Court
  • Knutsford Court Hotel Resort
  • Knutsford Court Hotel Kingston
  • Knutsford Court Hotel Resort Kingston

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.