Book a hotel near Kern Park, Harker Heights

"Em everything was good and worked good but it was loud that’s all"

"Good"

"Killeen, we had alot of problems. An electrical glitch caused a big malfunction with the room card in the entire hotel. Every guest had to wait until a staff member use their key fob to allow entry into the rooms while smoke alarms were constantly going off or beeping maybe due to the glitch. At one time, the smoke alarm went off in our room at 3 o'clock in the morning. The walk- in shower glass doors didn't close properly so there was constant water dripping on the floor. We requested to to move to another room because of the smoke alarm constantly beeping. Breakfast was served late due to the fact that it wasn't ready in the morning. And the food was mediocre at best. Apparently several guests are illiterate. Sign clearly states that you are not allowed to take food to your room."

"Rooms always very clean, nice staff."

"The hot tub was out of service. Only reason i picked this hotel. Room was nice tv was out dated for the room. Coffee pot had white stuff all in it so we didnt used it. Sink stopped wouldnt work and when we lifted it, it was dirty. Other than that it was quite, room was cozy, they did come take stopped out and clean it and brought another coffee pot. Wish they offered breakfast for the price. "

"Asked for new clean sheets and all they did was make up the bed with the same sheets asked for more towels only got 2. The mix for the waffles tasted sour the muffins were dry"