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"I was disappointed to learn that they don’t offer room service mid week. It was our anniversary and we’ve made it a tradition to come here away from o ... " More

By a verified traveler on Wed 22 Jul 2020

Hotel Description

3.5-star eco-friendly hotel near Horseshoe Southern Indiana Casino

On river

At this Elizabeth hotel, you'll be within half a mile (1 km) of Horseshoe Southern Indiana Casino and 12 miles (20 km) of Baptist Health Floyd. United States Marine Hospital of Louisville and Portland Museum are within 12 miles (20 km).

Casino, indoor pool

This eco-friendly hotel features a casino, a full-service spa, and a nightclub. Business travelers can take advantage of the free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.

WiFi, refrigerators

The 503 guestrooms have LED TVs with satellite channels and offer WiFi and refrigerators. Room service, fans, and hair dryers are also available. Housekeeping is available once per stay.

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Nature View 2 Queens Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Nature View King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Caesars Southern Indiana ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Caesars Southern Indiana

Everyone (10) Couples (6) Family (7)
3 out of 5
I was disappointed to learn that they don’t offer room service mid week. It was our anniversary and we’ve made it a tradition to come here away from our responsibilities and treat ourselves to room service. Very disappointed

Posted by , from Indianapolis on Jul 22, 2020

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Comment from Hotel Management

Jul 23, 2020 by Andrew, Guest Relations

It's unfortunate that your visit happened to fall on the two days room service isn't offered for dinner. Room service is offered for breakfast on Tuesdays and Wednesdays. We hope you visit us again when things get back to normal.

3 out of 5
It was a fun, but i didnt like that i had to pay an extra 75 on top of what i already paid for the room taking away from my casino play. The covid make it impossible to enjoy the full extent of my stay.

Posted by , from Louisville, Kentucky on Jun 30, 2020

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Comment from Hotel Management

Jun 30, 2020 by Andrew, Guest Relations

Hi Bey, that $75 deposit is refundable once your stay with us has concluded. Hopefully when things return to normal, you'll really get to experience us at our best.

4 out of 5
Try nice place. Room was great. Food was good. Drinks were just OK. Pouring liquor from a gun system I wasn’t confident I was really getting the brand I ordered and drinks were pretty weak.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Andrew, Guest Relations

Thanks for visiting. We're pleased you enjoyed the room and food. We hope to see you again soon.

3 out of 5
Hallways very wide. Very clean. The food quality needs improvement! Hamburgers were dry & tough! Salads over priced for cost!!! I would prefer to eat out of the casino. MOST casinos pride themselves on their food!!!! The buffet was never mentioned when we were seated!!!

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Andrew, Guest Relations

Hi Margaret, many guests enjoy the food offerings at the property. Jack Binion's Steak is very good, I recommend making a reservation the next time you visit.

4 out of 5
No regular water. Just $4.00 water bottles..and the $15 additional charge sucks.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Andrew, Guest Relations

Thanks for staying with us. We hope to see you again soon.

5 out of 5
Great time . Nice staff . Enjoyed a 21st birthday . Waitress at s&R was amazing . Party of 22 she handled well !

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by Andrew, Guest Relations

Thanks for letting us know, and happy birthday!

4 out of 5
Video poker games too tough to win, need better pay outs

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 5, 2019 by Andrew, Guest Relations

Hopefully you still enjoyed your visit with us!

1 out of 5
It’s good clean the construction is a maze and the boat could us redecorating

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Andrew, Guest Relations

Hi, we're pleased to hear you found it clean. We'll be redecorating the casino boat by moving it to land in December 2019. We hope you come out to visit!

4 out of 5
You can tell it is an older property, but it was fine. The casino was under construction for the “land” casino, but again it was fine.

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 3, 2019 by Andrew, Guest Relations

Thanks for the rating. We hope that when you visit us next, everything is great!

2 out of 5
Not a very welcoming experience. Hotel and casino outdated. I was in a non-smoking room but smelled like it had been smoked in for years.

Posted by on May 4, 2019

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Comment from Hotel Management

May 6, 2019 by Andrew, Guest Relations

Hi EC, hopefully when our new casino is complete, you will give us another chance.

Property Features

Caesars Southern Indiana offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 3 restaurants and 4 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A casino, a nightclub, and gift shops/newsstands are also featured at the eco-friendly Caesars Southern Indiana. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Elizabeth hotel.

  • 1 building
  • 503 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 4 coffee shops
  • Built in 2001
  • Casino
  • Nightclub
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Louisville Intl. Airport (SDF) (32.8 km / 20.4 mi)
  • Parking: Free self parking

Room Amenities

Caesars Southern Indiana offers 503 air-conditioned accommodations with safes and hair dryers. LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided once per stay. Renovation of all guestrooms was completed in April 2017.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 11:30 AM.

Aroma Cafe and Bar - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Jack Binion's Steak House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Smoke and Rye - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Indulge. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts credit cards for all bookings and onsite payments; cash is not accepted

Prepaid credit cards are not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to state regulations, children under 18 are not allowed to enter smoking rooms.

Deposits made by debit card may take up to 30 business days for unused funds to become available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid credit cards are not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 28 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per 24-hour period (rates may vary)
  • Early check-in fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Horseshoe Southern
  • Horseshoe Southern Indiana Elizabeth
  • Horseshoe Southern Indiana Hotel
  • Horseshoe Southern Indiana Hotel Elizabeth
  • Southern Indiana Horseshoe
  • Caesars Indiana Hotel
  • Elizabeth Indiana
  • Horseshoe Southern Hotel
  • Caesars Indiana Casino
  • Caesars Southern Indiana Hotel
  • Caesars Southern Indiana Elizabeth
  • Horseshoe Southern Indiana Hotel Casino
  • Caesars Southern Indiana Hotel Elizabeth

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.