4.4 out of 5

"Booked a great deal for a partial ocean view as a surprise birthday trip for my husband. The hotel is very pretty and very premium for sure. The room ... " More

By a verified traveler on Tue 13 Mar 2018

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Beaches Town Center, connected to a shopping center

Beachfront retreat

At this Atlantic Beach hotel, you'll be within half a mile (1 km) of Beaches Town Center and 3 miles (5 km) of Jacksonville Beach Pier. Also, Dutton Island Preserve is within 3 miles (5 km) and Mayport Naval Station is within 6 miles (10 km).

Award-winning

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 193 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, refrigerators, and minibars are also available.

Deluxe Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$196 per night

Superior Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Ocean Resort & Spa ratings based on 41 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One Ocean Resort & Spa

Everyone (16) Couples (1)
5 out of 5

Posted by on May 6, 2019

Was this review helpful to you?
Comment from Hotel Management

May 6, 2019 by David Mariotti, General Manager

Thank you for the excellent review of One Ocean Resort & Spa. We look forward to continuing to exceed your expectations in the future. Best regards, David Mariotti, General Manager

5 out of 5
Best service we never had. Nice stuff Nice people

Posted by on Mar 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by David Mariotti, General Manager

Thank you for the excellent review of One Ocean Resort & Spa. We will surely share your kind words with the team as they will be delighted to have left a lasting impression on you with their Docent services. We look forward to your next visit. Best regards, David Mariotti, General Manager

5 out of 5

Posted by on Mar 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by David Mariotti, General Manager

Thank you for choosing One Ocean Resort & Spa. We hope you will continue to join us in the near future! Best regards, David Mariotti, General Manager

5 out of 5
Right on the ocean, this well located resort is across the street from several new excellent restaurants and bars. While this is a large property, the quiet and wonderful friendly staff was a welcome experience.

Posted by on Feb 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 5, 2019 by David Mariotti, General Manager

Jeff, thank you for the five-star review of One Ocean Resort & Spa. I am delighted to hear that you enjoyed our beachfront location just steps away from the white-sand beaches. We will be sure to share your kind words with the team and look forward to your next stay. Best regards, David Mariotti, General Manager

5 out of 5

Great room, great amenities

Pros: Staff friendliness, location, view, amenities
Cons: Resort fee is hefty
Location: There's a nice shopping & dining area within walking distance so if you were in for a short trip - you wouldn't even need a car to find things to do.
Booked a great deal for a partial ocean view as a surprise birthday trip for my husband. The hotel is very pretty and very premium for sure. The room was comfortable and clean - everything worked very nicely. The bed was comfortable as well. The cleaning people were very nice and also straightened up things when they came through. Once we were still in the room and they came back later with no questions asked. There are door bells for service which is a nice touch. The bathroom is small - the shower has two shower heads which is nice but it's basically one at a time for getting ready, etc. We only had a couple of minor issues with the resort fee/one touch service - I had filled out on the form to get specific items in our room and we checked in early and nothing was there and they didn't bring anything up; another night we asked for things to be replenished and they never showed up. These were super minor items - but just to be mentioned. The resort fee is hefty so don't hesitate to use those amenities!!! My husband felt bad at first drinking the sodas and eating the snacks until he found out the fee! All in all - we loved our stay. It's a very beautiful hotel right on the ocean. I do wish the side rooms had windows/doors that would open so we could feel the breeze/hear the ocean - only the full oceanview rooms on the back have that. All in all - we would definitely stay again. Also - the valet guys are very friendly and were pretty quick all but one time.

Posted by , from Cincinnati on Mar 13, 2018

Was this review helpful to you?
Comment from Hotel Management

Mar 14, 2018 by David Mariotti

Thank you for kindly reviewing One Ocean Resort & Spa. Our associates strive to go above and beyond with their personable and dedicated Docent services and I am thrilled to hear that we exceeded your expectations I hope you will decide to join us again the next time your travels bring you to Atlantic Beach, and we look forward to your future stays! Best regards, David Mariotti

5 out of 5

Outstanding Resort

Had a fantastic time, resort is adjacent to beach, shops and restaurants. Very convenient. Staff is wonderful and one touch phone service can't be matched.

Posted by on Jun 6, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2017 by David Mariotti

Thank you for choosing One Ocean Resort & Spa. I am thrilled to hear that our beachfront location, Docent services and One Touch service worked out well for you. We look forward to your next visit! Best regards, David Mariotti

5 out of 5

What every hotel should drive for

This is how every hotel should treat its clients. Luxury hotel that caters to their customers.

Posted by on Apr 9, 2017

Was this review helpful to you?
Comment from Hotel Management

Apr 11, 2017 by David Mariotti

Thank you for the five-star review of One Ocean Resort & Spa. I am thrilled to hear that we left a lasting impression on you with our customer service. We hope that you will join us again the next time you visit Atlantic Beach. Best regards, David Mariotti

1 out of 5

Overpriced for the room you get. Won"t stay here

Pros: Location
Cons: The management at this hotel has absolutely no idea how to provide good customer service
Location: Beachfront hotel, fortunately there are a lot of local shops and restaurants to visit. Otherwise wouldn't stay here again.
The unpleasant experience started at the front desk. The front desk manager happened to be the one to check us in. She never bothered to explain that the $400.00 per night room we booked with the King size bed wasn't available or that there was a problem. She went ahead and checked us in and when we got to the room we discovered a basic room with double beds. When I went back to complain I was told there was a problem with my payment and she gave us the only room she had available and the problem was my fault, the attitude was take it or leave it. And then charged us more for the room. Then after we left my wife determined she had left several prescription meds behind and started calling the hotel. At 4:00PM they indicated that the meds had been located and they would ship them out immediately via overnight carrier and of course they billed it to my credit card. And of course we've been looking for them to arrive all day and checked the tracking number given to us and discovered that they had not actually been picked up by the carrier until today and we would not have them until tomorrow. The staff we talked to all had great attitudes, very accommodating and helpful, but the management at this hotel has absolutely no concern for their guests or their needs. The bottom line for me is that we would never stay at this hotel again and will certainly recommend to anyone who might ask to stay elsewhere.

Posted by , from Orlando on Mar 14, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 20, 2017 by David Mariotti

Mike, I want to start by apologize for the miscommunication that you experienced upon check-in. I assure you that our associates want the best for our guests and strive to be as transparent as possible with items that include available accommodations and pricing. I will surely discuss your experience with our team to see how this disconnect happened. I am also sorry about the delay in deliver of your medication as we do our best to avoid situations like this. We appreciate you voicing your concerns as this feedback helps us to make sure we do not repeat our mistakes. I hope that you will give us another chance to impress you in the future. Best regards, David Mariotti

1 out of 5

Very disappointed

The front clerk was very rude and didn't tell us anything about the hotel or show us how to get to our room.. I wouldn't stay here again

Posted by on Mar 13, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 20, 2017 by David Mariotti

Griffin, thank you for reviewing One Ocean Resort & Spa. I am very surprised and sorry to hear about your experience with our front desk associates, as we typically receive positive feedback regarding our service. I will discuss this with my team to see how we may improve upon the check-in experience moving forward. We would love for you to give us another chance to impress you the next time your travels bring you to Atlantic Beach. Best regards, David Mariotti

2 out of 5

It was ok. Would probably not re-book

Pros: The ocean view.
Cons: Everything
Location: It was nice and Cherie
Staff was kind, knew what to do. Room not so much, hair on the bathroom floor, sink, showers, towels were so dry and stiff it seemed I was drying with a sanding sheet. When we returned to our room after being out all day the door was opened. God knows how long it was left like that. Everyone had access to our door. Completely disappointed.

Posted by , from Phoenix, AZ on Dec 12, 2016

Was this review helpful to you?
Comment from Hotel Management

Dec 14, 2016 by David Mariotti

Liz, thank you for reviewing One Ocean Resort & Spa. I am glad to hear that our associates left a lasting impression on you with their personable Docent service. I want to apologize for the issues you experienced with our guestrooms as housekeeping is a top priority for us. I will surely discuss this with my team to see where the miscommunication occurred. I hope that you will give us another chance in the future, Liz! Regards, David Mariotti

About the One Ocean Resort & Spa

Location 1 Ocean Blvd, Atlantic Beach, FL 32233

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at One Ocean Resort & Spa like an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a spa tub, a steam room, and a terrace. Parking is available for a fee. This 4.5-star Atlantic Beach hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (41.1 km / 25.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One Ocean Resort & Spa offers 193 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

One Ocean Resort & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Windsurfing on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 60 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.31 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean One
  • Ocean One Resort
  • One Ocean
  • One Ocean Atlantic Beach
  • One Ocean Resort
  • One Ocean Resort Atlantic Beach
  • One Resort
  • 1 Ocean Resort
  • One Ocean Hotel Atlantic Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • One Ocean Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.