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Southbank Hotel by Marriott Jacksonville Riverwalk

Property class: 3.5
3.5-star hotel near Baptist Medical Center Jacksonville

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

A bar area with a long counter, multiple bar stools, and shelves with bottles.
A living room with a sofa, armchairs, a coffee table, and a lamp. There is a window with blinds and a view of buildings outside.
A living room with a sofa, armchairs, a coffee table, and a large window with a view of a body of water and buildings.
A swimming pool with lounge chairs and palm trees in front of a building with multiple windows and balconies.
A spacious lobby with a central seating area, multiple levels, and a sales office in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪6 min drive‬
  • Place, EverBank Stadium
    ‪7 min drive‬
  • Place, Daily's Place
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(132 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

  • River view
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(84 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • River view
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(13 reviews)
  • River view
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, River View (Mobility Accessible, Tub)

7.0 out of 10
Good
(7 reviews)
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Jacksonville

Downtown Jacksonville stay.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Florida Theatre - 18 min walk - 1.0 mile
  • Jacksonville Center for the Performing Arts - 20 min walk - 1.1 miles
  • VyStar Veterans Memorial Arena - 6 min drive - 2.3 miles
  • EverBank Stadium - 7 min drive - 2.9 miles
  • Daily's Place - 7 min drive - 2.7 miles

Getting around

  • Riverplace Station - 7 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Pour Taproom - ‬3 min drive
  • ‪Ruth's Chris Steak House - ‬10 min walk
  • ‪The Southern Grill - ‬7 min walk
  • ‪Morton's The Steakhouse - ‬3 min drive
  • ‪Tidbits - ‬6 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5-star hotel near Baptist Medical Center Jacksonville
Southbank Hotel by Marriott Jacksonville Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 22 meeting rooms. Event space at this hotel measures 39425 square feet (3663 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Southbank Hotel by Marriott Jacksonville Riverwalk. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 322 guestrooms or units
  • 5 levels
  • 39425 sq ft of conference space
  • 3663 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to the airport?

Southbank Hotel by Marriott Jacksonville Riverwalk is 18 mi (25-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Aug 27, 2026, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Aug 30, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have an airport shuttle?

Airport shuttle services are not available at Southbank Hotel by Marriott Jacksonville Riverwalk.

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free breakfast?

Free breakfast isn’t offered at Southbank Hotel by Marriott Jacksonville Riverwalk, but cooked-to-order breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 10 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Free parking is not available at this hotel. Self parking is available for USD 16.00 per day.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Southbank Hotel by Marriott Jacksonville Riverwalk features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a restaurant?

Yes, there is a restaurant on site.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a spa?

There are no spa services available at this hotel.

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to downtown Jacksonville?

Southbank Hotel by Marriott Jacksonville Riverwalk is 1.1 mi away from Jacksonville.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 861 out of 1642 reviews
Rating 8 - Good. 349 out of 1642 reviews
Rating 6 - Okay. 210 out of 1642 reviews
Rating 4 - Poor. 122 out of 1642 reviews
Rating 2 - Terrible. 100 out of 1642 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant and the food both night and morning was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KIRTLEY

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pernell

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel.!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sam Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great especially Miss Dee and Mary the hostess.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay. All was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, comfortable and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed. Nice location on the river.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the comfortable beds, staff and quiet convenience of Southbank. Great value. We stay here often.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room. Enjoyed our stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - across from RiverWalk. Great restaurant adjacent to the hotel - Chart Restaurant. Views of downtown. Avis/Budget car rental on site - so convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Timmeshia

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were nice and helpful.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities
Nice room and located right at River walk. Ruth Chris’ restaurant is right there and was outstanding
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the employees
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness
Easy check in, staff was very helpful. Convenient location.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Staff & service
The hotel was under construction, which would’ve been nice to know before arriving, but I think it will be nice once it’s finished. Room was clean, the hotel is easy to get to, you must pay to park here, which also would have been nice to know. All in all, we would stay here again. Close to VyStar Memorial Arena which is why we stayed here so that’s a plus.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chris

The staff were helpful and accommodating-great! Breakfast was awesome. Location is right on the Riverwalk. Renovation is underway in many parts of the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Venter Wright

Liked: Cleanliness, amenities, property conditions & facilities
Nice room courteous staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in, staff was GREAT and room was spacious, clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
Clean quiet and welcoming
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,nice room,friendly staff..location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

chantell

Liked: Cleanliness, staff & service
Had so much fun
Stayed 2 nights in Mar 2026

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