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The Westin Jackson

4.0 star property
4-star spa hotel near Jackson State University

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Photo gallery for The Westin Jackson

Bar (on property)
Meeting facility
Premium bedding, minibar, in-room safe, desk
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi Coliseum
    ‪19 min walk‬
  • Place, Jackson State University
    ‪2 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Heart of Jackson.Within a 10-minute walk of this Downtown Jackson hotel, you'll find Metro Jackson Chamber of Commerce and Mississippi Governor's Mansion. Russell C Davis Planetarium and Mississippi Museum of Art are also within half a mile (1 km).

What's nearby

  • Jackson Convention Complex - 8 min walk - 0.5 miles
  • Mississippi State Fairgrounds - 14 min walk - 0.8 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles
  • Mississippi Coliseum - 19 min walk - 1.0 mile
  • Jackson State University - 2 min drive - 1.1 miles

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪El Centro Grill - ‬4 min walk
  • ‪4th Avenue Lounge - ‬6 min walk
  • ‪Shell - ‬6 min walk

About this property

The Westin Jackson

4-star spa hotel near Jackson State University
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and laundry facilities. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 203 guestrooms or units
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Jackson offers 203 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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Sheraton Flowood The Refuge Hotel & Conference Center
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  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, 490 reviews
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 28 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LED TV
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 28 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

How close is The Westin Jackson to the airport?

The Westin Jackson is 11.7 mi (16-min drive) away from the Evers Intl. Airport (JAN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Jackson?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at The Westin Jackson on Nov 9, 2025 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Jackson have an airport shuttle?

Airport shuttle services are not available at The Westin Jackson.

Does The Westin Jackson offer free breakfast?

Free breakfast isn’t provided at The Westin Jackson, but full breakfast is offered for a fee of between USD 20 and 50 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Westin Jackson?

No, there is no casino at this hotel.

What time is check-in at The Westin Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Jackson?

This hotel offers free self parking. Valet parking is available for USD 28 per day.

Does The Westin Jackson have a pool?

The Westin Jackson features an indoor pool.

Does The Westin Jackson have a restaurant?

The Westin Jackson is home to Estelle Southern Table, which features local cuisine and brunch.

Does The Westin Jackson have a spa?

Pamper yourself with a day at Soul Spa, where you can enjoy facials, massages, and body treatments.

How close is The Westin Jackson to downtown Jackson?

The Westin Jackson is 0.2 mi away from Jackson.

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 571 out of 805 reviews
Rating 8 - Good. 142 out of 805 reviews
Rating 6 - Okay. 48 out of 805 reviews
Rating 4 - Poor. 23 out of 805 reviews
Rating 2 - Terrible. 21 out of 805 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lori

Traveled with family and small children
Liked: Cleanliness, amenities
Never stayed here before. Staff was very attentive snd accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Lavaese

Stayed 1 night in Jul 2025

10/10 Excellent

Takeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness

Dog spotted room #520

While traveling with a pet, we understand about rooms and how they use certain rooms always for guest with dogs, our room had 2 very noticeable pee stain's. 1 large was on the bed skirt other on dresser and carpet. Unfortunately we unpacked, settled in from a long drive. Advised and show pictures to front desk, they offered to move us but latehour and fact that we are leaving first light . We put our dog in travel kennel so he wouldn’t mark his spot. We would think the past dog messes would be noticed/ reported and clean prior to nextguest
Stayed 1 night in Jul 2025

4/10 Poor

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room, bad customer service

Checked in late at night. Tv did not work and customer service refused to help. Room was dirty, no body wash in container, towels and linens very poor quality. Would not stay there again. That said, restaurant staff and valets were very kind and helpful but front desk staff unhelpful and display no concern or pride in their work. They were rude and hung up on the hotels.com staff who were trying to help.
Stayed 1 night in Jul 2025

10/10 Excellent

Roneice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Meh. Hotel and room are fine
Stayed 1 night in Jul 2025

10/10 Excellent

Verdell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jovonte

Stayed 2 nights in Jun 2025

10/10 Excellent

Melvin Omar Cordero

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the most beautiful hotels I have visited this year the super service all very friendly and the super clean hotel I highly recommend it 20/20
Stayed 1 night in Jun 2025

6/10 Okay

Tonya

Liked: Staff & service, property conditions & facilities
Staff was great and friendly. My issue was that I had higher expectations for this price point and due to my previous experience with other Westins. The carpet NEEDS a good shampoo. It made it feel as if the room wasn't properly cleaning. On top of that, the bedding was piling with lint (or whatever you want to call it). Its time for new bedding! There were other parts of the room that were in need of a good cleaning. Very disappointed. I was better off paying $100
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel. The staff were all wonderful. Unfortunately, we had to leave early, so we werent able to use a lot of the amenities that were available, like the room service, but everything sounded tasty. :-)
Stayed 2 nights in Jun 2025

10/10 Excellent

Audrey, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

10/10 Excellent

Roscoe

Stayed 1 night in Jun 2025

8/10 Good

Maria, West Paducah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Stayed 1 night in Jun 2025

10/10 Excellent

Avery

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice.
Stayed 1 night in Jun 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were hard and I booked this hotel because it said it had comfortable beds. The beds were only confine for dead people. The shampoo on the shower wall was empty and the TV mount was broken forcing the TV to tilt down. It says online through this app that there is valet parking and free self parking. The staff forced me to use valet parking saying that is all they offer, and of course valet costs $30.
Stayed 1 night in Jun 2025

10/10 Excellent

Demetrice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner at the restaurant was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, common area were beautiful, restaurant was fantastic, rooms were staring to show their age and could use a facelift.
Stayed 2 nights in May 2025

6/10 Okay

Anthony

I love the aesthetics upon entry, restaurant food and drinks. The customer service was good. Issues that can be fixed our a/c unit did not work inside room so a hot night can be uncomfortable. Pool area is very plain nothing exciting to make you want to enjoy water was not clean old. Other than that oh no free parking available. But by far decent
Stayed 1 night in May 2025

10/10 Excellent

Romia

Stayed 2 nights in May 2025