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The Westin Jackson

4.0 star property
4-star spa hotel in Downtown Jackson

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Photo gallery for The Westin Jackson

Exterior
View from property
Bar (on property)
Bar (on property)
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi Civil Rights Museum
    ‪11 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Heart of Jackson.Within a 10-minute walk of this Downtown Jackson hotel, you'll find Metro Jackson Chamber of Commerce and Mississippi Governor's Mansion. Russell C Davis Planetarium and Mississippi Museum of Art are also within half a mile (1 km).

What's nearby

  • Mississippi Museum of Art - 6 min walk - 0.4 miles
  • Mississippi Governor's Mansion - 7 min walk - 0.4 miles
  • Jackson Convention Complex - 8 min walk - 0.5 miles
  • Mississippi Civil Rights Museum - 11 min walk - 0.6 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪Mayflower Cafe - ‬12 min walk
  • ‪4th Avenue Lounge - ‬6 min walk
  • ‪El Centro Grill - ‬4 min walk

About this property

The Westin Jackson

4-star spa hotel in Downtown Jackson
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Jackson hotel is smoke free.

  • 203 guestrooms or units
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Jackson offers 203 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LED TV
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

How close is The Westin Jackson to the airport?

The Westin Jackson is 11.7 mi (16-min drive) away from the Evers Intl. Airport (JAN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Jackson?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on Mar 15, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Jackson have an airport shuttle?

Airport shuttle services are not available at The Westin Jackson.

Does The Westin Jackson offer free breakfast?

Free breakfast isn’t provided at The Westin Jackson, but full breakfast is offered for a fee of between USD 20 and 50 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Westin Jackson?

No, there is no casino at this hotel.

What time is check-in at The Westin Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Jackson?

Free parking is not available at this hotel. Valet parking is available for USD 32 per day.

Does The Westin Jackson have a pool?

The Westin Jackson features an indoor pool.

Does The Westin Jackson have a restaurant?

The Westin Jackson is home to Estelle Southern Table, which features local cuisine and brunch.

Does The Westin Jackson have a spa?

Pamper yourself with a day at Soul Spa, where you can enjoy facials, body treatments, and massages.

How close is The Westin Jackson to downtown Jackson?

The Westin Jackson is 0.2 mi away from Jackson.

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 893 reviews
Rating 8 - Good. 150 out of 893 reviews
Rating 6 - Okay. 56 out of 893 reviews
Rating 4 - Poor. 28 out of 893 reviews
Rating 2 - Terrible. 22 out of 893 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonvonta

Nice stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Saleem

Stayed 1 night in Nov 2025

10/10 Excellent

Ace

Stayed 2 nights in Nov 2025

10/10 Excellent

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful!!! I got to the hotel just before the storm hit.
Stayed 1 night in Nov 2025

10/10 Excellent

Marlania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet stay! The kids enjoyed the indoor pool. I'd definitely stay here again if we're ever in the area again. Super friendly staff and valet. 10/10 recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Valicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, elegant, comfy and cozy. Will stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
Always a luxurious pleasure!
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Always a pleasure!
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
The room was spotless and the employees were very helpful! Very professional!
Stayed 1 night in Nov 2025

10/10 Excellent

Marketa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is really nice and the beds are super comfy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Kori

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

LaShundra

Stayed 2 nights in Oct 2025

8/10 Good

C

Traveled with partner
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2025

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Westin was in perfect location, the staff was friendly, and Valet was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Exceptional customer service and the room was in immaculate condition. Great atmosphere.
Stayed 2 nights in Oct 2025

4/10 Poor

traci

Disliked: Staff & service
We booked a King bedroom and upon arrival they said our room was not available. They offered 2 double beds instead. Not acceptable in my opinion
Stayed 1 night in Oct 2025

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tayler

Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Disliked: Amenities
The room was not well stocked with things like towels or toilet paper abs when we asked for some it took so long we went to the front desk. The on site restaurant was terrible and over priced the service was even wrose I will never stay again
Stayed 1 night in Oct 2025

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet personnel were fantastic! Very clean room
Stayed 1 night in Oct 2025

8/10 Good

Vicobri

Stayed 1 night in Oct 2025