"The rooms were nice, clean and quiet. The bed and pillows were not that comfortable. We felt safe there and the valets were very nice. " More
Heart of Jackson
Within a 10-minute walk of this Downtown Jackson hotel, you'll find Metro Jackson Chamber of Commerce and Mississippi Governor's Mansion. Russell C Davis Planetarium and Mississippi Museum of Art are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, express check-in, and valet parking. Enjoy the gym and perks like free self parking.
Sep 1, 2023 by David
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!
Aug 28, 2019 by Jalesia
Thank you for the 5-star review of The Westin Jackson! We appreciate your comments and we apologize that are Westin Heavenly bed and pillows did not meet your standards. We know you have many options and we thank you for choosing The Westin Jackson.
Aug 26, 2019 by Jalesia
Thank you for taking the time to review your recent stay with The Westin Jackson. We apologize for not meeting your expectations as well as our own. We pride ourselves on delivering a quality stay with extraordinary customer service. We hope we can redeem your experience and that you choose us again in the future. Thank you!
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and laundry facilities. Self parking is free. This 4-star Jackson hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access - wireless
Free self parking , Valet parking (surcharge)
The Westin Jackson offers 203 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Jackson hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Estelle Wine Bar/Bistro - This bistro specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.
Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a spa tub. The spa is open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.