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Hilton Garden Inn Jackson Downtown

3-star property
235 W Capitol St, Jackson, MS 1-855-201-7819

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3.7 out of 5
Good!
See all 18 Travelocity Reviews

"Beautiful lobby, nice big room, good restaurant, friendly staff. " More

By a verified traveler on Wed 24 Aug 2016

Hotel Description

3-star historic hotel near Jackson Convention Complex

City center stay

A stay at this Downtown Jackson hotel places you within half a mile (1 km) of Jackson Convention Complex and 2 miles (3 km) of Mississippi Coliseum. Russell C Davis Planetarium and Mississippi Governor's Mansion are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 186 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Room service, coffee/tea makers, and hair dryers are also available.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Mar 7 - Mar 8

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King bed bedroom suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King access evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two queens evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Jackson Downtown ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Jackson Downtown

Everyone (6) Couples (2) Family (3)
4 out of 5
Convenient to JSU, great happy hour food and drinks, great staff, comfortable room. Nothing much to do outside of hotel within walking distance.

Posted by on Nov 18, 2019

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1 out of 5
nothing. Each employee keep trying to overcharge and make mistakes. reckless attitudes.

Posted by on Jul 22, 2019

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4 out of 5

Posted by on Jun 29, 2019

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4 out of 5

Posted by on Jun 7, 2019

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4 out of 5

Posted by on May 5, 2019

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2 out of 5
The staff was very polite and professional. I didn't like the fact that when booking through a third party you are over charged and they have to stick with that price. I also booked a suite and by booking through a third party they are not aware that there rooms are not available.

Posted by on Apr 23, 2019

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5 out of 5
Very clean. Excellent service. The atmosphere was great..different events going on during my visit; however, everything was under control and pleasant.

Posted by on Apr 7, 2019

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5 out of 5
The hotel is very nice and convenient to everything downtown. Be prepared to pay for parking. The hotel valets for $17.95 a night or their is a parking lot about 2 blocks up where you can pay to park. Due to the location of the hotel and because I was alone, I opted for valet.

Posted by on Apr 1, 2019

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4 out of 5
The staff was really great and it was just as beautiful as the pictures I've viewed online. However, the pool and hot tub was crowded with children. Even though they were playing music, I was fine with that, it was the amount of time they stayed in the pool. I think it should be a certain time you should spend in the hot tub/pool.

Posted by on Mar 19, 2019

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2 out of 5
There were stains on the carpet in the room and seemed dirty. There was a keurig in the room but only decaf coffee was provided.

Posted by on Feb 20, 2019

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About the Hilton Garden Inn Jackson Downtown

Location 235 W Capitol St, Jackson, MS 39201

Property Features

Hilton Garden Inn Jackson Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Hilton Garden Inn Jackson Downtown also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Jackson hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 6 levels
  • Built in 1923
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Jackson, MS (JAN-Evers Intl.) (19.5 km / 12.1 mi)
  • Train station: Jackson Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Jackson Downtown offers 186 air-conditioned accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Hilton Garden Inn Jackson Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 for adults and USD 9.95 for children (approximately)
  • Valet parking fee: USD 18 per day
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Garn Inn Jackson Hotel
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  • Hilton Jackson Jackson
  • Hilton Garden Inn Jackson Downtown Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.