2/10 Terrible
jawid
Traveled with family
Sep 2, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my stay. Almost everything was broken, to the air conditioning, to the toilet paper holder, to the door knobs, the refrigerator. The bed sheets were dirty and had stains, the curtains were wrinkly and stained, the hotel staff took hours to simply make the beds, we had to resort to do them ourselves some days. Overall, very dirty and did not resemble the "aesthetic" portrayed in the photos at all. The service was very slow, we would ask for towels or an iron and it would take at least an hour to come, or maybe they just forgot about us. The irons were in such a state of filth, they would leave a stain on any clothing that was attempted to be ironed. The hotel lobby would always smell like a sewer. The only good thing about this hotel was its location to the tram and bus stations. Honestly, do not be deceived by the photos displayed, this hotel does not look like that at all, and they do not care about improving the quality of the stay for their customers.
jawid
Stayed 3 nights in Aug 2025
