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Rustic Hotel Isla Mujeres

2.0 star property
Hotel near North Beach in Isla Mujeres

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Photo gallery for Rustic Hotel Isla Mujeres

Exterior
Double Bed Suite | Free WiFi, bed sheets
Exterior
Reception
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Francisco I. Madero 8, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, North Beach
    ‪3 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Queen Bed Suite

Queen Bed Suite | Free WiFi, bed sheets

Queen Bed Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Bed Suite with Balcony

Queen Bed Suite with Balcony | Free WiFi, bed sheets

Queen Bed Suite with Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bed Suite with Balcony

King Bed Suite with Balcony | Free WiFi, bed sheets

King Bed Suite with Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Bed Suite

Double Bed Suite | Free WiFi, bed sheets

Double Bed Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Isla Mujeres

Centro - Supmza 001 stay.A stay at this Centro - Supmza 001 hotel places you steps from Isla Mujeres Ferry Terminal and a 5-minute walk from North Beach. Miguel Hidalgo and Parador Fotográfico are also within half a mile (1 km).

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • North Beach - 3 min walk - 0.2 miles
  • Isla Mujeres Ferry Terminal - 3 min walk - 0.2 miles
  • beach - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 6 min walk - 0.4 miles

Restaurants

  • ‪Luna Grill - ‬1 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪M7 Beach - ‬1 min walk
  • ‪Picus - ‬1 min walk
  • ‪Bally-Hoo Isla Mujeres - ‬1 min walk

About this property

Rustic Hotel Isla Mujeres

Hotel near North Beach in Isla Mujeres
Public spaces have free WiFi.

This Isla Mujeres hotel is smoke free.

  • 15 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Rustic Hotel Isla Mujeres offers 15 accommodations with air conditioning. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Does Rustic Hotel Isla Mujeres have an airport shuttle?

Airport shuttle services are not available at Rustic Hotel Isla Mujeres.

How close is Rustic Hotel Isla Mujeres to the beach?

This hotel is a short 3-minute walk from North Beach and 7-minute walk from Cocal Beach. Don't forget your sunscreen!

Does Rustic Hotel Isla Mujeres offer free breakfast?

Rustic Hotel Isla Mujeres does not offer free breakfast.

Is there a casino at Rustic Hotel Isla Mujeres?

No, there is no casino at this hotel, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are nearby.

What time is check-in at Rustic Hotel Isla Mujeres?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Rustic Hotel Isla Mujeres?

Free parking is not available at this hotel.

Does Rustic Hotel Isla Mujeres have a pool?

Rustic Hotel Isla Mujeres does not have a pool.

Does Rustic Hotel Isla Mujeres have a spa?

There are no spa services available at this hotel.

How close is Rustic Hotel Isla Mujeres to downtown Isla Mujeres?

Rustic Hotel Isla Mujeres is 1.6 mi away from Isla Mujeres.

Rustic Hotel Isla Mujeres Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolás

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muy amables y excelente ubicación.
Stayed 3 nights in Jan 2026

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! We booked 3 nights here, 1st we arrived the door to our room was wide open, the room was not clean there was paint on the sheets, a pubic hair in the drawer, & the bathroom smelled of sewage as soon as you turned the fan on, in the morning we told reception about the issue and we recorded the whole conversation to which she called the owner & come to find out that room was not supposed to be booked at all for that issue & they had overbooked their hotel & put us in a room that was not supposed to be booked so they told us they would transfer one nights stay & give us another room with a bigger bed. when we went to change rooms the bed was not any bigger & i had to go get upset again for them to give us another room as we had booked room with 2 beds as we had 3 ppl staying, finally got a king size bed even though still not acceptable for 3 ppl, then the next day we had to move rooms again, every day we had to say we have not recieved the etransfer yet where is it? it was always we will send it shortly, we had to waste every day around 2 pm to change rooms the last day we came back the maid had left our door wide open w/ our luggage, passports in there(safes dont work)i was livid & said i want at least 50% of money back! Checkout day still no money but employee gave us some of his cash as i was calling cops & said i dont want trouble send it back when u recieve refund from expedia, owner declined to refund us on expedia! We are still owed about $700 mxn!
Stayed 3 nights in Jan 2026

6/10 Okay

Tyler

Disliked: Cleanliness, staff & service, amenities
Bathroom did not have a knob installed and I could not access the bathroom after I closed the door. Took 4 hours to gain access. It was a known issue before I checked in. Room was not very clean
Stayed 3 nights in Dec 2025

4/10 Poor

Maria

Traveled with partner
TV didn’t work, which was a bumper since we wanted to unwind after a long day of exploring. Room only had one night stand, and no table. Did have a closet, the vault didn’t work. Bathroom was really small. I am 5 foot 9 inches and I barely was able to sit on the toilet with my knees hitting the wall. Shower was also awkwardly small. I had to put our bathroom stuff on top of the toilet water tank since the small glass shelve above the sink, wasn’t mounted properly/loose. Also a few of locals were getting drunk in front of the hotel. My wife and I could hear them talk bad about the tourists. Would have been nice to have the TV working, so we didn’t have to hear those drunks.
Stayed 1 night in Dec 2025

6/10 Okay

Tracy

Disliked: Amenities
The front desk staff was courteous. When I arrived in the room there was no toilet paper. The beds only have thin sheets ( no blankets). I arrived on a Wednesday and my room wasn't cleaned until Sunday. I had requested and spoke with the front desk each morning about it and they promised it would be clean (it wasn't) the towels were crisp, not soft. I do not recommend this place if you're staying more than 1 maybe 2 nights
Stayed 7 nights in Dec 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my time at the rustic hotel, its location was perfect just minutes from the ferry, a couple blocks to the beach and a couple blocks from the Main Street. Everything I needed during my time on the island was within walking distance. The room was clean and the staff was super friendly.
Stayed 7 nights in Nov 2025

6/10 Okay

Lini

Disliked: Amenities
When we got there, the WiFi was down so no WiFi during the stay. No toilet paper in the room, they cleaned the toilet but was not fully rinsed, some detergent was left on the toilet seat. Mosquitoes in the room. Front desk staff was friendly and helpful!
Stayed 1 night in Nov 2025

6/10 Okay

Leticia

Stayed 3 nights in Nov 2025

10/10 Excellent

Yurika

Stayed 1 night in Nov 2025

6/10 Okay

Victoria Caeli

Liked: Cleanliness
Disliked: Amenities
The staff was so kind, helpful and welcoming, but in fairness to other travelers I'm sharing my unfavorable opinion of the stay. The room was clean but very spare, just one very bright overhead light with the switch by the door necessitating my phone light to see my way back to the bed. There were no windows except onto the interior public hallway also brightly lit, and no public space to sit or get fresh air. The room is claustrophobic, all white with a single white sheet for comfort at night. Needing air I sat on the doorstoop at night, directly into someone's spilled beer. The bed is hard, so if you have fibromyalgia like me it's a nightmare: I hurt all over today and barely slept. The safe was broken also. The room was inexpensive but not worth it: I regret not just leaving before it got too late. I feel badly leaving this review because the young couple running the place was so wonderful and I'm reluctant to hurt anyone's small business, but if I'd had this info ahead of time I would have chosen a different hotel. It might be fine for young travelers needing a very basic crash pad though! Owners: please place a bedside light and provide a blanket, and perhaps a chair or bench outside of the entry to prevent midnight beer-sitting on the stoop!
Stayed 1 night in Nov 2025

10/10 Excellent

Reinaldo

Stayed 1 night in Oct 2025

10/10 Excellent

Eugen

Stayed 3 nights in Oct 2025

8/10 Good

José Neguib

Traveled with family
La habitación es pequeña pero limpia y confortable. La ubicación es lo mejor del hotel a 2 cuadras de la terminal de ultramar y cerca de playa norte
Stayed 1 night in Dec 2025

10/10 Excellent

ALFONSO SALVADOR

Traveled with group
Liked: Cleanliness, property conditions & facilities
La habitación muy limpia, y confortable. El personal muy amable.
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025

2/10 Terrible

Alberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo el servicio, instalaciones no aptas para hospedarse.. Y para colmo te contactan semanas despues para decirte que tienes saldo pendiente en tu reserva. Cuando al momento de ingresar te cobraron el total de la estancia 🤔
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para alojarse. Muy céntrico y de fácil acceso. Ampliamente recomendable. Quedé tan satisfecho que extendí mi estancia en el hotel y en Isla Mujeres. 🤘🤘 Ya en otro post, describiré mi segunda estancia en el lugar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tabata Yaretsy

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene excelente ubicación cerca del ferry y playa norte y hay varios restaurantes y bares cerca del hotel , el personal muy amable , el precio muy bueno, lo recomiendo al 100!
Stayed 1 night in Sep 2025

2/10 Terrible

Cesar

Stayed 1 night in Aug 2025