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5.0 out of 5

"This place was amazing! It is not a fancy place with all the amenities you would find in upscale hotels. But other than that it is perfect. Location i ... " More

By a verified traveler on Fri 27 Apr 2018

Hotel Description

3-star beach hotel near Garrafon Natural Reef Park

Walk to the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Garrafon Natural Reef Park and within 3 miles (5 km) of Dolphin Discovery. Parque de los Suenos and Capitán Dulché Museum are also within half a mile (1 km).

Private white sand beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, balconies

Along with free WiFi, the 14 guestrooms offer furnished balconies and cable TV. Other amenities include room service, ceiling fans, and safes.

Room, 2 Queen Beds, Garden View (with shared terrace)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$140* Per night/room Feb 19 - Feb 20

Penthouse, 1 Bedroom, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Garden View (with shared terrace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Terrace, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Garden View (with shared terrace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel La Joya ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel La Joya

Everyone (1) Couples (1)
5 out of 5
Love this quiet little place. Great view. Friendly service. Very relaxing'

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by matha alvarez

Thank you for staying with us and for your feedback. Hope to see you again soon.

5 out of 5
This place was amazing! It is not a fancy place with all the amenities you would find in upscale hotels. But other than that it is perfect. Location is great. Staff is friendly. It is not overcrowded. It was a perfect getaway for my husband and I. We loved this place!

Posted by , from Texas on Apr 27, 2018

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Comment from Hotel Management

May 2, 2018 by Martha Alvarez

Thank you for your visit and your words. Hope to see you soon again

Property Features

Unwind on the hotel's private white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (40.4 km / 25.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel La Joya offers 14 air-conditioned accommodations with safes and ceiling fans. Rooms open to furnished balconies. Cable television is provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Deep tissue massage
  • Massages on beach
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hotel La Joya

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed
  • Number of children who can stay free - 2

Hotel Names

  • Hotel Joya Isla Mujeres
  • Joya Hotel
  • Joya Isla Mujeres
  • Hotel La Joya Hotel
  • Hotel La Joya Isla Mujeres
  • Hotel La Joya Hotel Isla Mujeres

You should know

  • Pool access available from 8:30 AM to 7:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing https://www.travelocity.com/Cancun-Hotels-Hotel-La-Joya.h8084281-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.